Zagame's House

The room was beautifully appointed, with a super comfy bed and lovely bathroom with great features. The space had a luxurious feel at a reasonable price and all in a terrific location. The best bit was the exceptional and friendly staff. From the moment we arrived, our check-in was lovely, thoughtful, and welcoming. Our check-out was just as smooth and we were impressed by the staff remembering it was my partner's birthday, adding a wonderful and personal touch to check out. The service we received was impeccable from start to finish. Really big shout out to the amazing staff. The on-site parking (limited) but easy to access was also a big plus.

Unfortunately, our stay was affected by a serious hygiene issue. The towels in the room were folded and presented as if they were clean. However, only after I had taken a shower and tried to use one of the towels did I discover visible dirt and blood stains on it. The bathrobes were also hanging in the room as if they were freshly cleaned, but later it became clear that they too were dirty and had not been properly laundered. In addition, the bathroom was not properly cleaned. Both the toilet itself and the bathroom floor were dirty, which further raised concerns about overall hygiene standards. This was extremely disturbing. Items and facilities that appear clean but are in fact unhygienic pose a serious health concern. Clean towels, bathrobes, freshly washed bed linen, and a properly cleaned bathroom are the most basic standards of accommodation. There was no apology or any form of compensation offered by management. Given the seriousness of the hygiene issues, this response was highly unprofessional and unacceptable. I strongly urge management to review housekeeping procedures to ensure this does not happen to other guests.

A wonderful place to stay for a birthday weekend (second time here). Funky design throughout. Friendly and efficient staff. Spotless everywhere. Great location for walking or tram connections. Breakfast high quality and interesting. A compact but well equipped gym. Plus a lovely wine bar to kick off the night or enjoy a nightcap. Birthday waffles a lovely spontaneous touch at breakfast.

Staff here are above and beyond. I had a special request to drop off a gift for my partners birthday that could be left in our room upon check in as a surprise for her. Not only did they grant my request but they also decorated the room especially for the event which I had not even asked for, I was just as surprised as she was when we walked in the room. On top of this the room and service were 5 stars. Would recommend to anyone and everyone.

The constant slamming of the doors outside our room from other guests kept waking me all night. They seriously need some door silencers. When i mentioned this to front desk apon checking out they kindly offered a refund of my parking fee. I was grateful but when checking my bill i was still charged the parking fee. I emailed back about it and never had a reply back. Probably wont be back.

We were greeted kindly. The lobby is dark but the vibes give boutique hotel & I thought it was beautiful. The decor is nice, loved the mixture of textures, prints and colours. When we got to our room, it was personalized with my name on the TV screen, a small gesture I always appreciate. Bathrobe for the win!!! The room is small but cozy. Everything is in the details, the Marshal Bluetooth speaker was a nice touch. I especially loved the bathroom/shower. It was well located and close to public transport(Melbourne excels). Had a nice view through the bathroom window as well out our door. Also we had complimentary water and socks. I use my socks at Pilates, thank you!

I had a pleasant stay for a week at zagame's house Highlights: 1. The concierge and service was really friendly and courteous 2. The breakfast is good, but you'll need to wait for it to be prepared 3. The location was really good, close to the bustling restaurants and just near to everything 4. The Marshall speaker is a nice touch T. Free laundry is heaven sent for tenants who's staying longer To ponder; 1. Most of the rooms only have a shaded/clouded window due to privacy(?) issues. Staying in can get quite claustrophobic 2. The bathroom layout is.. Peculiar. Not to everyone's taste for sure

I’ve stayed here a few times recently while apartment hunting in the area. The team are so friendly and helpful and always welcoming. The rooms are modern and very clean with good amenities and products. Even hair straighteners in the rooms! I think this place is excellent value and a great spot for a short stay in Melbourne, especially if you want to investigate all the cool things in Carlton/Fitzroy. A great choice for solo travellers too, I felt very secure and comfortable.