Zaxby's Chicken Fingers & Buffalo Wings

The service at this Zaxby's is horrible! Went through the drive through and was asked my order only to be told to hold on when I was half way through my order, a different person came back on to finish the order and when I asked what she had already she caught an attitude about having to repeat it. When we go to the wings and things order the cut me off three times while I was trying to give her the wing sauce, the drink and trying to finish the order. This is the worst place in town with service. They need better management or sometime at night, I'm sure that's asking a lot this day in time. I'd much rather drive to Bainbridge or Thomasville to eat there. I can assure you I won't be back to this one for a while!

Amazing! First time there!!! The woman behind the counter greeted us wirh a smile and waited on us with a smile even though I could sense something was wrong... maybe she was having a bad day but she waited on us proudly. Not knowing the menu and helped us. Our meals didn't come with fries but she let us try them which they were amazing!!! We dined inside and she was keeping busy by sweeping under booths and the best part about it is they play Christian music! The paraphernalia on the walls is super cute! The atmosphere is great and welcoming for a fast food place! I recommend this place to anyone!!!! You get what you pay for especially if you eat in for the whole experience!!!! Kudos for zaxbys

Im not one to give negative reviews because I always try to find something positive, but this one was pretty disappointing. I ordered a signature sandwich and cheese curds. Both of them were cold. All of the tea was unsweet. And most disappointing of all, they do not have the special zaxbys ice anymore. :(

I like the tenders and French fries but this is the first time I received too much oil

I love paying $12 for a cobb salad just to get home with it and it not have any chicken on it after being asked did I want fried or grilled chicken on it…

16.99 for 10 pc finger plate. Half was so hard it was inedible. Service was atrocious, except the Manager on shift. Corporations need to take note.

I went through the drive thru, the staff were great and the dry seasened tenders were outstanding! I wish this was local for me I would return!

Check your bag for straws, napkins, and utensils. They seem to wanna keep them to their self.

Is it me or is Zaxby's in Cairo sliding or is it just me. This is the second time in a month that my order was wrong. I went through the drive thru today and ordered a FOUR price meal and I got only three fingers. And a total of about 15 fries. Wish Maryland Fried Chicken was open on Sundays.

Don't go here after hours! Give your money to the local restaurants! I ordered two simple salads with grilled NOT fried chicken, what I received was 2 salads with brown lettuce and fried Chicken that was ice cold. Ordered a chicken strip dipped in sauce it was also ice cold! Do better people! I will support my home town restaurants from now on.

Best Zaxby that I have visited in GA. The chicken and fries were cooked to perfection! Awesome staff on my visit!

If I could leave a zero I would. I'm so disappointed with the service in particular today at around 5:02. A lady with a stud nose ring was very disrespectful. I hope management does something with this ladies behavior. Absolutely unacceptable.

I think it's awesome that you closed early tonight to show your employees that you appreciate them. They deserve it! I think it's reckless that you are showing your appreciation by PACKING them into your dining room during the height of a pandemic. Zero logic in this decision!

Very good customer service. They were fast and the food was good. Much better customer service than another fast food joint we visited in this town.

Closing at 7pm with no explanation! The laziness has gotten out of control. Thankful for our locally owned restaurants and their hard working polite employees.

Being that there aren't many locations to choose from in Cairo, this is a good spot to try out. Very good salads! Very clean location and service was fast too.

This location is always really clean, well lit, and generally has fairly prompt service. That said, I don't recommend going through the drive-thru as on several occasions this location forgotten to give me (and other people I know) my fries, which comes with the meal deals. This error is much easier to spot and fix when ordering inside. If you're unfamiliar with Zaxbys, it's just a wings and chicken strips joint. I recommend the traditional bone-in BBQ wings. The toast is great, too. And for those who want it all, ask for the "wings n things."

This location is very clean & well lit. As far as the food is concerned, the chicken is great. I love whatever the bread & season it with. The salads are very good too. The wings are yummy as well.

Let me start off by saying that the food is excellent. There is no better place in Cairo for chicken related food. I would give this particular location 5 stars EXCEPT that the service is extremely sub-par. The employees come across as rather...ehr.....incompetent. There are a few that are not included but for the most part the staff at this location is moody and forgetful. If you go to this location I recommend going in as opposed to going through the drive thru, especially if you like condiments because chances are you're not going to get any. Even after paying the extra 25 cents for a containers of Zaxby's Sauce they won't give it to you and if you ask for anything other than ketchup it probably won't be in your bag. The frustrating part is that this happens over and over and it's not as simple as checking your bag to make sure you got everything because they won't open the window back up until you pull away. So. That is my personal review for this particular location. Great food. Go inside. Depressed and moody staff.