Zella Apartments

Love the location and the apartment is very nice. Staff is always great and communicative. No 5 stars because the fire pit on the rooftop hasn’t worked since we’ve moved here over a year ago and the ceilings/floors have little to no sound dampening. We hear our upstairs neighbor all the time but luckily we are on the same sleep schedule. We get noise complaints filed against us from downstairs neighbors just for normal walking around in our apartment. The walls seem to block noise just fine though, wonder if they forgot something when building the ceilings/floors.

One of the best buildings I’ve ever dealt with. They provided awesome customer service. I was moving in so they’re door stopers and elevator reservation made my life way easier

I've been living at Zella for about 4 months and I love it. I have an *amazing* view, secure building, respectful and friendly neighbors...what more could a girl ask for! We recently underwent a management change to Blanton Turner and I was a little worried because I really liked the previous staff but the new team is just as friendly and professional. :-) Admittedly, when I begin to panic about signing a long lease or the price of parking (lol) I will browse the area for other buildings with the "perfect" floorplan/view/price but I have yet to find it! Extremely happy resident here 😊

The building is maintained well. It’s always clean. Leasing and maintenance are quick in resolving any issues. I had a great time living here

Move in was very easy, staff was very nice and helpful through the process. Apartment was also very clean and well prepared upon arrival

I absolutely loved living at Zella! The building is well maintained and they are always hosting fun tenant events - the Flower Bouquet Workshop for Earth Day was awesome. Thao does a great job running these events and keeping the community engaged. The rooftop is incredible, and I was stoked to have a dog run and fire pit - don't even get me started on the panoramic view of the water and Space Needle! Location was also perfect, as someone that regularly attends events at the Seattle Center and takes my dog on walks to Myrtle Edwards Park (the entrance is just 2 blocks away!). Big bonus that groceries are also just 1 block away. You won't be disappointed living at Zella. I couldn't recommend these apartments enough!

When moving in our place didn’t seem professionally clean. In move in day we saw some dust balls on the floor. The sink faucet comes off cause it’s missing a screw. The bathroom vent fan isn’t working. Lastly the oven started to smoke when we first used it (might have been cleaning chemicals left over) other than those things very satisfied with the place.

My friends stayed here and their time was atrocious. They had to break the lease bc they were moving out-of-state. They continued to make payments on the unit (until the unit gets filled). This complex then scammed them out of thousands of dollars. The couple tried numerous times to get in contact and were continuously ignored. This has been over several months, only to find out everything has been sent to collections … so who has been collecting the payments they have been making? Their main office and management sound horrendous, lazy and incompetent. When those in office would actually respond, it was often: “we don’t know. You’ll have to wait for Todd to get back.” Except … Todd never returned their msgs! The office have decided to stop responding to the couple. The collection needs paperwork that only the complex has. See the predicament? Not to mention, the issues they experienced while living here: -vagrancy inside the building -lack of maintenance: broken doors and elevators Do yourself a favor and avoid this place at all costs!