Zen Hostel

Shocking doesn’t do this justice. I turned up with a fully paid booking to be greeted by a heavily drunk man who was more interested in his cigarette than checking me in. I was then told that the hostel was full despite having paid for a bed, and was shown to what looked like a personal room to sleep on the floor. When contact with the boss was made there was no response to the phone or messages. The only positive here was a full refund was given but I would not recommend anyone to book or try to stay here. Awful

stayed one night and had a good experience. room was very clean, bathroom had toilet paper and good shower, plus theres a kitchen downstairs to cook in :)

They are fra*ud. They don’t provide anything they offered. And they did not refund my money from booking. I hope you bu*rn alive.

Easily the worst hostel I've ever stayed at. Avoid at all costs. Worst staff, worst rooms, worst hygiene, worst experience. This place should be closed and condemned.

I just read the reviews and I can't believe it. Guys, if you encounter bed bugs and dirt you should immediately call OPC ( customer protection)!!!

**Review for Zen Hostel, Cluj:** ⭐☆☆☆☆ Zen Hostel in Cluj is the ultimate *bed bug buffet*! The real zen experience is the nightly feast of itchy bites, while the owner gaslights you into thinking you're imagining it. Add to that: - **Cheap Price**: You get what you pay for, and here it's bugs and bad vibes. - **Toilet Smell**: The restroom experience is a special kind of unpleasant. For a memorable stay where you can enjoy free bed bug bites and a bad toilet smell, Zen Hostel is your spot. Bugs and odor included—Zen Hostel: where the bugs are more Zen than you’ll ever be!

Easily the worst hostel I've stayed at. The owner and the check in staff are absolutely horrendous human beings. They are actively abusive towards their guests who are spending good money to be there. The rooms are dirty. The toilets don't flush. There are bed bugs. The list goes on. Do your research and find a better place to stay. Even sleeping on the streets would be better than a night in this hellhole.

We stayed here in august. It was an absolute nightmare. Rooms where disgusting. Half of the toilet was missing and not working. The whole bathroom was disgusting. Bedding was not changed and visibly dirty. We booked a room for 6 people. So that 1 person had to sleep with strangers and the rest could stay together. Instead we got 2 rooms. We got a room that we had to share with a stranger. Something that we didn’t want to do. But all of that was kinda okay… things that could be overlooked (my travel mates opinion, not mine). We where drinking and talking in the seating area downstairs. One of my friends wanted to lay down. It was already 22:00. After ten minutes we received pictures of bugs. They where crawling over him, over the bed en on the floor. There where also several dead ones on the floors. After searching on google we realised they where bed bugs. The whole room was infested with them. We were horrified. We wanted to get our money back but they where being difficult about this, we had to call multiple people to come to an agreement. Thankfully we did get all our money back. This Infestation is not something that could have happened in a couple of days. We started digging on the internet and saw more bad reviews about bedbugs from a month before that. From what I can see now, several months later. They are still renting the rooms and doing nothing about this problemen. All the codes where the same for al the rooms. It is not safe The whole thing should be burned to the ground and then be rebuild.