Zen Hostel

Shocking doesn’t do this justice. I turned up with a fully paid booking to be greeted by a heavily drunk man who was more interested in his cigarette than checking me in. I was then told that the hostel was full despite having paid for a bed, and was shown to what looked like a personal room to sleep on the floor. When contact with the boss was made there was no response to the phone or messages. The only positive here was a full refund was given but I would not recommend anyone to book or try to stay here. Awful

I just read the reviews and I can't believe it. Guys, if you encounter bed bugs and dirt you should immediately call OPC ( customer protection)!!!

Worst place to stay, the staff are very mean and very bad I wouldn’t recommend staying here even if you was my enemy, peace and love everyone

**Review for Zen Hostel, Cluj:** ⭐☆☆☆☆ Zen Hostel in Cluj is the ultimate *bed bug buffet*! The real zen experience is the nightly feast of itchy bites, while the owner gaslights you into thinking you're imagining it. Add to that: - **Cheap Price**: You get what you pay for, and here it's bugs and bad vibes. - **Toilet Smell**: The restroom experience is a special kind of unpleasant. For a memorable stay where you can enjoy free bed bug bites and a bad toilet smell, Zen Hostel is your spot. Bugs and odor included—Zen Hostel: where the bugs are more Zen than you’ll ever be!

Easily the worst hostel I've stayed at. The owner and the check in staff are absolutely horrendous human beings. They are actively abusive towards their guests who are spending good money to be there. The rooms are dirty. The toilets don't flush. There are bed bugs. The list goes on. Do your research and find a better place to stay. Even sleeping on the streets would be better than a night in this hellhole.

There were bedbugs everywhere. Even we have changed rooms. This hotel wasn't able to treat such situations. I could not stay there the next night. If they don't change the infected mattresses and sheets, there will be other victims. Be careful. The staff turned me back the refund for the second day while I left.

One of the worst hostels I've ever stayed at. Both the owner and the person who works behind the bar who is also in charge of checking in guests are two of the most horrific people I've met. Rude, obnoxious, abusive people. They make staying at this hostel a terrible experience. Not to mention the dirty rooms, people checking in to find their bed sheets haven't been washed, toilets in the rooms that don't work, door codes that are the same for every single room (1234 by the way). Do yourself a favour and avoid this place at all costs - you would be better off sleeping on the streets.

Beware of bed bugs! We woke up after staying for one night covered in bites and swelling. Then when we complained and warned other guests, the hostel worker said they shouldn’t believe us because we had taken drugs last night. Do not stay here.