419ja2025
Google
The apartment itself we had within Zenden Hotel was satisfactory but improvements could be made. ||1:- The shower area had no shelving to put any toiletries, everything had to go on the shower base, not hygienic. There was not a proper towel rail. ||2:- The windows did not appear to be secure sufficiently upon opening, the stay catch was not functioning properly, so if anyone was not careful they could fall out onto the ground below, not a good potential scenario. NOTE :- Neither of these items were reported to the staff, due to their response noted below.||3:- Having been visiting the Netherlands for some forty years we were aware of their type of stairs, which can be dangerous it not traversed with care. We were asked if there was anything the staff could help with so, we asked for someone to take up our luggage, we were just laughed at!!! There was nobody to help from the Hotel, (But a very kind male Hairdresser with premises next to the apartment entrance helped with our luggage, when we arrived) but it was still a struggle, nobody to help us upon our departure especially with one of us having a bad back and the other person although generally fit was 80yrs. It was not a good experience.