Grace T.
Google
I made an order but input the wrong address, so called in to change the delivery details. Person who picked up was rather curt and unfriendly, but he said he will cancel the order on their side and refund me the money - and asked me to place a new order.
So I did.
However, subsequently, I found out that the first order seemed to be delivered (??) and no refund was made.
Called in a second time. Someone called Saloni said she had no authority to help and that she would get her boss to call me back in 30min. No call, nothing. Still no updates or refund.
Terrible customer service.
Even though I like their products but with service this horrible and irresponsible, I would think twice before re-purchasing.