Jeffrey Chongsathien
Google
Zero Box Lodge is the perfect hybrid of a conventional hotel room, and a Japanese capsule hotel. I loved my stay overall and wish all hotels were designed and run like this "Accommodation by Shigeru Ban" 😁 There was one main negative, discussed further below.
Whenever I'm travelling on my own, I consider conventional hotel rooms to be a waste of space and money. I don't need the space, I don't need a TV, I don't need a fridge, and I don't need a view... because I'm out doing stuff! Also, the hostels alternative with a multi-bed shared space are not acceptable beyond your early twenties.
What I need is a combination of (in this order of importance): 1) Hygiene (no compromise on this), 2) Price, 3) Service, 4) Quality, 5) Location
Positives:
1) Hygiene. No issue other than #1 of the Negatives list. The CLT wooden floors are more hygienic than carpets. Everything was clean and tidy, in the room, bathroom and the building in general.
2) Price. Highly competitive, and the perfect balance between hostel and conventional hotel room.
3) Service. Excellent. All the reception staff were pleasant and helpful. When an issue was raised over email, the response was immediate and proactive.
4) Quality. The building interior was cool, temperature-wise, on arrival in a scorching hot Porto. The room's air conditioning was powerful and works perfectly. Bed was good, pillows were good. The shower was great i.e. strong pressure and temperature control. The in-bathroom ventilation was sufficient. I really like the room's lightning system with multiple configurations. The room is secure. There are lockers in the hallways for additional storage and that you can use AFTER you've checked out (by noon) - this solves a huge problem if you still have the rest of the day in Porto to kill, and is much better than the LuggageHero alternative. This feature of the hotel is so well thought-out from the customer experience perspective! You get a cold beer on arrival with your room key card.
5) Location. The location is amazing, in the middle of bustling streets but secluded in an off street (might be tricky to find first time), round the corner from Bolhao Metro station (can catch light rail from the airport to there, just one change of train at Trindade), next to Bolhao Market, next to Confeitaria do Bolhao, around the corner from A Favorita do Bolhao, a minute from Cafe Santiago, one street from City Hall, Sao Bento station/Time Out Market is just down the road... lots of what you want to visit is easily accessible on foot and within seconds or minutes.
Negatives:
1) The bathroom had a general odour of sewage. It's not mildew from lack of ventilation, as indicated by other reviewers - it's actually a sewer smell that hot, developing countries have, because their plumbing systems haven't been designed well enough to developed world standards... think South East Asia in the 90s. I was in Porto to meet a friend who was doing a tour from Lisbon to Porto, and he said that was true of 4 of the 5 places he'd stayed at, and that it was uncorrelated with how fancy the place was. It seems to be a general design problem with Portuguese plumbing standards, so it would be unfair to fault Zero Box Lodge specifically for it. However, I reported a slow-draining sink, which definitely would be caused by a clog somewhere, so maintenance could be a causal factor too. In any case, I think there's a case for the owners bringing in some expertise to sort this out, from a design and maintenance perspective.
2) The sound of other guests does carry through the wooden walls, but I sleep through earthquakes. Also, there wasn't much going on the other rooms while I was there, so I can't really judge.
Neither a pro or a con, the rooms have a small portal window at bed height you can open to the corridor, presumably if you want to put on a show! Judging by this design feature and the marketing in general, I'd say the owners are pretty horny.
Zero Box Lodge is almost spot on. In fact, my friend regretted not staying there instead of his much more expensive hotel.