Zerohotel

Perfect experience. The staff were incredibly welcoming and accommodating and spoke perfect English. Our room was comfortable and cozy. The garden and terrace are breathtaking. The views are truly spectacular and the flowers are incredible. Breakfast was delicious. Location was superb for walking around the touristy area of valparaiso.

Wow, what a great place! |Me and my partner stayed for a couple of nights and loved absolutely everything. Beds are supper comfortable, room was very clean - shoutout to housekeeping. |Food was amazing. |We were supper happy that it was very quiet and we could relax after a long flight. |Matías was very welcoming and fun, he made our experience even better- thank you!

Nice looking little hotel located in heart of Valparaiso.Very historic building. Very stylish. However charging 20 USD for parking, which I consider shocking and which wasn't advertised in time of the booking, only after booking was completed is misleading. Lady working in the office argued with me back in a way we wouldn't expect. When I asked regarding blocked shower issues, no signs of apology, she replied, "Okay, you have to use it" I'd say 0 customer service experience, as you wouldn't expect from such a place.Only replies back in a arrogant way. Summary: Pros: •Lovely garden with nice view •Rooms looked ok •Historic place Cons: •Arrogant receptionist •Parking cost charged at the end of the booking (be aware) •Blocked shower drain Personally disappointed.

The twin suite is unbelievable. Great breakfast. Such a historic place. Management made a fuss over a parking reservation although the parking was empty. This could be way more guest friendly.

Zero hotel is located overlooking the harbor; the views are superb. Rooms are very spacious and well equipped - comfortable bed, spacious bathroom and a lovely garden on the side of the hill to enhance the view. The staff are very friendly and helpful, including the breakfast staff. There an honor bar downstairs with wine and spirits, breakfast is served down there, among the bougainvilleas. A perfect place to stay.

The Zero Hotel is an absolute GEM!! We had a wonderful stay here, and highly recommend anyone coming to Valparaiso to book this hotel. The location is absolutely perfect, and we felt very safe walking around this area. The rooms are large, clean and comfortable. We booked a suite, and the view from our room was stellar! And also, the staff here are absolutely incredible. Everyone here was friendly, informative, and made us feel like we were at home. Also, the breakfast that is included is quite delicious, and we want the recipe for the raspberry cake they had because it was phenomenal :) If we ever come back to Valparaiso, we will 100% be booking another suite at Zero Hotel again!

I booked the stay at Zerohotel through the Delta Vacations, for a pre-cruise accommodation. If I knew in advance how much my husband and I both enjoyed the lovely boutique hotel and the Valparaiso, we would have definitely booked for longer! The hotel manager started taking care of us long before the arrival, arranging for the airport transfer from Santiago. The personal and attentive care was evident in everything: getting the reservations for the restaurant, advising on the local tours, etc. I typically try to book with Small Luxury Hotels network ( where available), and Zerohotel’s services fit right in. We loved everything!

This hotel is delightful. The staff couldn’t be more helpful, the view from our room over the harbour was amazing. And it is in a quiet neighbourhood. The room was comfortable and beautiful. Sadly, we only were able to stay here one night en route for Santiago and then on to Peru. But I would highly recommend it to anyone.||Lots of lovely restaurants in the area and great walking. More time to explore would’ve been fabulous.

I stayed at Hotel Zero with my family for two days. The hotel is gorgeous. Beautiful rooms with tall ceilings, very nice furnishings, and stunning views of the bay (rear rooms only). The rear deck and gardens are also incredible. The staff is very nice, and the older lady working there gave us very good recommendations on places to eat, things to do, etc.