ZFOOD

A beautiful restaurant with potential. It seems to be lacking staff and coordination. I went at a peak hour when every table was full, though I didn't have to wait to be seated. It did, however, take a while before any waiter noticed I had been assigned a table to introduce themselves. It's terrible to sit at a table ignored waiting to know which waiter is assigned to your section. The staff were clearly over capacity with the full restaurant. You could sense the panic from the staff trying to keep up with the mountain of orders. The linen napkins ran out, stacks of dirty plates were visibly accumulating in the kitchen preparation area, and the bartender was frantically going around the restaurant trying to recover glasses for the drinks he needed to prepare. My rice arrived with a piece crab shell in it, even though I didn't order crab. Good thing I'm only allergic to shrimp, but I warned the waiter that this type of cross-contamination can be very dangerous for some customers. In the caos of their peak hour, the open kitchen format exposed the restaurant to the staff's frustration with one another, yelling at and scolding each other with disrespect. It greatly disturbs the intended ambiance of the restaurant to see staff mistreating and belittling each other in front of all the customers. It's truly sad. I tried to order a second glass of wine to cope, and it never came. I'm sure this is a wonderful restaurant when it isn't full, because they clearly cannot manage full capacity. I do wish them well as they work to increase their capacity and provide additional training to their personnel.

This was my first experience at Zfood, and it didn’t disappoint! The food was spectacular and the service was excellent. The staff were friendly, attentive and very kind. Definitely recommending this wonderful restaurant to friends and family!

Seafood was not impressive, small clams, small muscles , and on a very expensive side. Did not try the big fried fish but it looked good. Wine was great.

Hands down the best food and service I have experienced in not only Ecuador but many of the countries to which I have traveled! My server, Galo, was extremely attentive and kind and spoke great English. He also gave great recommendations for the food! Definitely the best ceviche I have ever had. The atmosphere was very tranquil and peaceful too. A must go/try if you’re reading this!

Good atmosphere and great service I like the seafood they served there plus you could see the display from where you sat! I’d go back for sure after goin for my first time I’d recommend them.

Exceptional dinner at Zfood this evening. Ceviche was memorable as were my prawns & my husband enjoyed his dish as well. Good size servings & festive table treats. REALLY wonderful flavors all served by our friendly & helpful waiter Christopher. I recommend Zfood highly.

Good. Good quality seafood, with good atmosphere, and very friendly service. I don’t know if it deserves all the accolades and recognition that it’s gotten. It is a solid choice if you want good fish options. We also ordered the cheesecake after which was good but again, not great. I found this place mentioned on several blogs so I had grand expectations. We ordered the fish of the day which had great presentation but seemed only flavored with salt, and too much of it. The wait was extremely long and the vegetables and potatoes were entirely too salty. $100/for 2 people included 2 drinks each, 2 entrees and a dessert overall good experience.

We went to Zfood for lunch and had a great experience. The staff are friendly and helpful. We started with some delicious pacific oysters with a variety of mignonettes and a prawn Bloody Mary which was an excellent drink to start with. For our mains we ordered the seafood platter and the seafood stew (Cataplana), they were both great, the seafood was perfectly cooked and the portions were generous. I would certainly recommend a visit to Zfood if you want good seafood and will definitely go back for more