Zhangliang Malatang

After every sleepover and every outing my friend and I go here, they have some amazing warming food that it’s comforting to go. More than that the servers are the coolest and love interacting with us. They have a huge selection to choose from and insane flavor. I’d recommend everyone try this at least once.

GO TO TASTY POT NEXT DOOR. IT IS WAY BETTER! THEY ASK FOR MANDATORY TIPS with neagtive service. They claimed it to be a gratitude policy that is written nowhere in the menu or store as if we are eating at some buffet or fancy restaurants. They are buying fake reviews to increase their rating, but it wont help. This place needs to shut down asap. Some people say malatang and tasty pot is about the same, but in my opinion, you would receive way better quantity, food quality, atmosphere, and price if you eat at tasty pot. Tried this place 3 times over the past 2 years. During the first two visits, I just thought the taste was mid and flavorless, and there is basically no interior decoration at all. The staff was ok. This time, when I was waiting outside the restaurant for my friends to meet up to eat here. The restaurant owner impatiently asks us to go away if we are not ordering. Then later, when we sit in, the server serves our food at a extremely bad attitude. Again, not surprisingly, the food was mid as usual. Some nice things about this place is that they have a free sauce self serve table and the price is relatively cheap if you didn't order a lot since price depends on how much you get. TLDR; eat at tasty pot.

Great experience at Zhang Liang Malatang! The food was fresh, flavorful, and fully customizable. I really enjoyed being able to choose my own ingredients and spice level, and the broth was rich and satisfying. Portion size was generous as well. I left an 18% tip, and the service was efficient and friendly. The restaurant was clean, comfortable, and well organized. Overall, a very solid experience. I’ll definitely be coming back and would recommend this place to others.

I’ve visited several times before, but my most recent experience was very disappointing. The overall quality seems to have declined. Most concerning, I found a molded vegetable in my order. I informed the staff but there was no apology or acknowledgement of the issue. I hope they will properly check and wash the vegetables to prevent this from happening again. During my last visit, the service attitude was extremely poor, and the waitlist system was very disorganized. I took a number and waited for 30 minutes, then I asked the staff about what number is called right now they responded with a bad attitude and told me they don’t simply call by number, which was confusing and frustrating. Because of the food safety issue and the service experience, I don’t feel comfortable returning. I hope management takes this seriously and makes improvements to both food quality and customer service.

this restaurant literally picks your tip amount for you without giving you a choice. i had to call him out on it and he looked lowkey surprised and scared that i noticed. i honestly regret even tipping after that (i changed it to a lower amount, not the one he picked). i should’ve tipped 0. this definitely feels like a way to rack up a lot of money off clueless college students who don’t realize what’s happening. be aware lol and do me justice pls

They DEMAND ridiculous amounts of tips for a place where you have to grab all the ingredients yourself. The guy with glasses selected the option for 20% tip by himself before asking me to pay and pretended like he made a mistake when I pointed it out. Also confronted me and my friends on a previous occasion when he wasn't satisfied with how much we tipped. Food is lowkey decent but the entitlement is genuinely insane.

Great way to ruin a meal: pressure customers into a 15%+ tip like it’s mandatory. Staff will cancel your transaction if you don't tip and force you to choose a higher percentage. I think you also tip twice and they deceptively hide it on your bill. Not coming back. Avoid if possible, or crashout on the waiter.

At first, I was planning on giving this restaurant 5 stars because of the rave reviews from a family member. I was excited about the concept of choosing what noodles and vegetables to put with your soup base. I even used Gemini Live to help me decide which soup base to use. However, when I started to select my vegetables I noticed that some of the bok choy was dirty and that some of the tong ho leaves were yellow. I then started wondering how fresh the meats were and how well-refrigerated they were since the display area did not seem cool at all. I am glad I didn't get any meat. This brought down my rating to 4 stars. The service was very expedient and not very friendly. The waiter tried to take away my bowl though I wasn't finished. The bathroom was not very clean nor nice. And finally, when we left the restaurant, I noticed the door was sticky. That brought down the final rating to 3 stars.