Tereza V.
Google
I really wanted to purchase a special fragrance to remember my trip to Israel. We went out of our way to visit one of their stores, quite far from our hotel. The shop was busy, and it was difficult to tell who was a staff member and who was a customer. I couldn’t even locate the perfume section. Eventually, a sales assistant approached me and offered some samples, but she wasn’t friendly or very helpful, and soon she turned her attention to other people, so I left.
The next day we discovered they had another branch close to our hotel. We tried again, but the two women inside did not respond to our greeting and completely ignored us, so we walked out after a couple of minutes.
Overall, I’m disappointed with the customer service and sad that I didn’t end up buying a perfume to take home from Israel.