Giulia N
Google
We’ve just returned from the best holiday ever at Zilwa Attitude Resort in Mauritius, and I can confidently say it was the trip of a lifetime! This holiday gave us everything we hoped for: relaxation, fun, and unforgettable family memories.||The Resort and Facilities||Zilwa is a beautifully rustic resort, perfectly blending natural charm with comfort. Unlike modern, marble-heavy hotels, its unique style makes you feel like you’re on a true tropical island escape. The resort boasts stunning pools, private beaches, and gorgeous views that are even better than the pictures in the brochure!||The resort has so much to offer. The kids’ club was a highlight for us, as it gave our three daughters a fantastic time while allowing my husband and me to enjoy quality time together. The spa was another treat; I had two incredible massages at very reasonable prices that left me feeling relaxed and rejuvenated.||The boathouse also offers a range of activities, which we enjoyed when they were available (more on that later). Overall, the facilities were excellent.||Our Accommodation||We stayed in a Family Lux Room, which far exceeded our expectations. The room was spacious, with two bedrooms, two bathrooms, and a large balcony. It was perfect for our family, providing plenty of room to relax after busy days.||Dining Experience||The dining options at Zilwa were diverse, and we were particularly impressed with a couple of standout restaurants:| • Lor Disab, the beach restaurant, was absolutely outstanding. Dining there as a couple in the evening was magical, with divine food, a stunning setting, and perfect service.| • The Thai restaurant was another favorite, offering excellent food in a beautiful setting.||The large buffet restaurant was good for variety, but we did encounter some challenges with service there (details below).||Shoutouts to Exceptional Staff||We want to extend our heartfelt thanks to several staff members who made our stay truly special:| • Fatima and Zainab at the kids’ club were incredible with our daughters, creating an unforgettable experience for them.| • Sharmila, my masseuse, gave me a fantastic 90-minute treatment that was one of the highlights of the trip.| • Zalfah from Lor Disab was so kind, attentive, and efficient, especially with our daughters. She made dining stress-free for us and always went the extra mile.||Room for Improvement||While our experience was mostly fantastic, there were some issues that detracted from the overall experience:| 1. Service Inconsistencies:| • Some staff were absolutely incredible, but unfortunately, there were others who were noticeably unmotivated.| • The buffet restaurant service was particularly slow. It often took multiple requests to get basic items like water, tea, or coffee, which was frustrating.| • This inconsistency also extended to the boathouse, where trips for snorkeling and other activities were frequently canceled—even when the weather and sea conditions seemed fine.| 2. Stray Dogs on the Property:| • While I understand the island’s culture, seeing stray dogs roaming the resort was unsettling. We even found dog mess on the beach and saw a dog eating off plates at one of the restaurants, which was unpleasant.||Final Thoughts||Despite some service hiccups and the stray dog issue, Zilwa Attitude is a breathtaking resort that gave us an incredible family holiday. The stunning location, excellent facilities, and standout staff members like Fatima, Zainab, Sharmila, and Zalfah made this a trip we will never forget.||With a little improvement in service consistency and management of stray animals, this resort could easily be perfect. Thank you, Zilwa, for an amazing holiday—Mauritius and Zilwa now hold a very special place in our hearts.||Rating: 4/5