Zion Outfitter

We had such an amazing ebike ride yesterday in Zion National Park thanks to Ken at Zion Outfitter! He went over how to operate the bike and made sure we were super comfortable on them before we headed up the Pa'rus Trail. My husband and I took three 14-year-old boys up to the Weeping Rock trail and back. They enjoyed seeing wild turkey, two bucks, and a doe along the way. The weather was absolutely gorgeous, and we will be definitely be back to Zion Outfitter in the spring!

Very friendly and helpful staff! The location is super convenient — right by the park entrance. Their gear was perfect for hiking The Narrows and made the whole experience so much easier and more enjoyable. Highly recommend stopping here before your adventure!

My wife and I planned to take the shuttle up to Angels Landing but while waiting for the shuttle at the visitor center noticed the E-bikes. We decided to go for it, BEST DECISION EVER. We both grew up in southern Utah and had been to Zion many times, but we both felt like this was one of the absolute best experiences we’ve ever had. Riding the E-bikes up to the hiking location and back down again was so beautiful and peaceful. We always love the hiking, but both agreed the E-bikes might have been the best part of the day. When you go, ask for Ken and he’ll set you up with everything you need. We used some of their new bikes that had belts instead of chains, it made for a super smooth ride. 10/10 would recommend

If you're going to walk the narrows, you need to rent the shoes and the walking stick. They are a game changer. Worth every penny. As for the narrows hike, I give it a 5 star also. Quite the amazing place.

We rented our Narrows gear here and the process was quick, easy, and painless! We ordered everything online and picked it up about 20 minutes later at 4pm for our hike the next day. The employees were very friendly and helpful, making sure we got the sizes we needed. It’s pricey, but worth every penny to hike the river comfortably and safely! We saw a lot of people struggling out there because they didn’t have the right footwear or a stick…not worth it!

Excellent place to rent your gear for the Zion Narrows. Don't think you can wear flip-flops up the Narrows, being prepared is very important. All you need is boots and a hiking pole, but it will save you and make this hike the best one you have ever done. Helpful staff and reasonable prices. Very efficient and easy, don't hesitate.

It's a perfect plaza—rental shops, a market, a pub, and a cafe all in one. The shower is right next to Zion Outfitter, costing $4 for five minutes. So damn good.

Rented the water proof bib for hiking the narrows. Quality gear including neoprene socks that let the water into your feet and yet keeps your feet warm, like how a wet suit functions. The pants have built in rubber that hugs your ankles so that water doesn’t go above your feet.

Rented e-bikes here with a large group and the staff was very friendly and understanding. They also made sure to properly explain all the features and made sure everything was correct with the size of the bikes/helmets. They also had very reasonable prices especially for being in such a gorgeous area and the e-bikes were very fun to ride through the canyon allowing you to see muchhh more than you would on the bus.

Located right outside the entrance to Zion and the shuttle up, this is the best location to rent equipment for the Narrows hike. They have the bibs, neoprene socks, shoes and hiking poles. I only rented the pole for $10 but the shoes could have been helpful. Unless you're going in winter when the water is cooler, I don't think the bibs were needed. However if you want to stay as dry as possible you'll want that too. You can reserve ahead of time but they seem to have plenty of stock so that it's not really necessary. And if you want to get a head start in the morning you should pick up the rentals the evening before (but you don't have to). Check their hours. You also have to sign an electronic waiver which will then be matched up to what you returned the next day. On our hike it seemed like perhaps half the people had rented the boots and pole. You'll read all sorts of reviews but ultimately it will be what you feel most comfortable with. I felt like the pole was a must for stability unless you have superior balance, super strong ankles and don't mind potentially falling into the water. Zion Guru (a little bit further but still close) seems to have better reviews and customer service but can't speak to that. They also seem a little pricier.

Visited in mid-February. Rented gear (full drysuit) and used showers 2x. *Gear* Reserved gear (cheaper online) for hiking the Narrows - $49 pre-tax. Try on the gear (dry bib, neoprene aka wet-suit socks, boots, and walking stick), and make sure everything is comfy. Highly recommend picking up the day prior to 1) start the hike early 2) avoid crowds. Don't forget the hiking stick (I almost did!) Pick-up for day-before is 3pm-6pm. Otherwise pick-up for day-of is 8am-10am. I'm 5'3, and the highest the water level got was right at my chest. Water levels were about 50-60 cubic ft/s that day. *Showers* Showers are $4 for 5 min - buy tokens via cashier, and they'll give further instructions. Water was pretty hot, and I was happily clean before walking back to the campgrounds. Showers were clean (some hair here and there), but seemed like a "clean up after yourself" situation. Each shower room has a towel rack, two door hooks, and a bench for your shower items. They also have toiletries, etc. for purchase if you're missing anything. One toilet and couple sinks for general use. I'd recommend setting a timer on your phone for x min left so you can start rinsing off! I cut it a bit close ~ Had a pleasant experience with all the employees, but there was one guy I was asking questions who had some snarky responses. But overall, got what I needed, and would recommend this spot.

I honestly cannot believe how poorly we were treated here. It completely ruined our moods for the day and I hardly write any negative reviews because I understand how hard it is for businesses to stay afloat, but the staff we ran into here was both extremely rude but also completely unhelpful. We came by around 2:00 p.m. and were told that they were completely sold out of the bibs and waterproof suits. Although that is totally fine, the man that was helping us with so rude and condescending while telling us. He commented that they were the largest rental spot in the park and that no other rental place would have any stock. We felt hard pressured to pay for just the shoes and socks even though we had so many more questions. We ended up calling another outfitter and surprise surprise. They actually had bibs and full suits still available. There are plenty of other rental places at this park and I'd highly encourage others to bring their business where they respect their patrons

Conveniently located in the parking lot of Zions visitor center. For $35 you can rent a pair of moisture wicking socks, hydro boots, and a walking stick. They say to pick a stick about the height of your shoulders. It's inevitable not to get your feet wet but having the right gear helps especially when walking for miles on rocks and water that can be as high as your chest. Tip: I also recommend bringing a waterproof bag or some kind plastic to protect your belongings from getting wet especially your phone. They do sell hydro bags in the store and if I can remember correctly it was about $30.

Super helpful staff! Gave clear direction of what we needed to do and what they recommended for The Narrows Hike

Zion outfitters was located near our hotel so it was the obvious choice for us, but also I would recommend them for anyone not staying at the lodge. The employees are HIGHLY educated on the trails you take, the gear you'll need and the experience you'll have. I rented gear for the narrows, and felt well. prepared for the hike. The employees made sure things fit well, and were happy to help as we switched out sizes, and asked questions. The gear was newer, and kept us dry. The price was reasonable and I couldn't have done the hike without it.

Fantastic prices for day rentals! If you're planning on hiking the Narrows in the colder months, you should plan to rent your gear from here. For $55/person, we were fitted with hiking boots, neoprene socks, dry bib, and a walking stick. The gear was in great condition and definitely felt worth the price. Something to note: The shoes, socks, and bib aren't waterproof. They're designed to keep you warm in the water much like a wetsuit. So bring extra clothes to change into after your hike!

The rental experience itself was smooth. But this one particular gentleman was just ... kinda rude! Like, we get it dude, a bunch of normies renting wet suits isn't the most pleasant thing to manage. But people are unfamiliar and may have a question or two. Just deal with it and save the attitude! Or don't work in retail? Sooo 5 star review, but minus one for the rude dude. I'm just fuckin' gonna call him Todd or something. Cheer up, Todd! It's all going to be okay.

Was camping at watchman campground and decided to do the narrows because I woke up early. This was a short walk from the campground and they have a super efficient system to rent gear and return it at the end of the day. Not that expensive and the gear made this 10 mile hike much easier!! Workers are nice and I've rented gear here for the subway hike too. Cute gift shop too.

Zion Outfitter was the E-Bike company we used to ride throughout Mt. Zion National Park. Right before the park entrance, at the Springdale Parking, it was easy to sign the waiver and purchase the rental. Service was respectful, kind, and straight to the point. The price was acceptable for us, we had no regrets with the price because the view and ease of riding throughout the park! The bikes were in good shape and fully charged and helmets were clean. Within minutes you'll be able to be riding into the park & it is worth your while!

We booked our items (shoes and walking stick) the night prior to our hike in the narrows. On the day of, we received our items super quick and easy. We decided to rent a waterproof backpack in the moment and place our extra stuff in a locker. Overall, great price and very easy to get to. Service was good.

Located at the entrance of Zion national park. You can park in the visitors center of the park and walk across to the store. The store rents out most of what you need to hike. For someone that comes from south Texas, everything I rented was well worth it. It kept me dry . I rented the bib, neoprene, socks, and shoes to hike the Narrows. $55 for Bibb, shoes, neoprene socks and walking stick They also sell all your hiking or camping needs. They have cute park stickers as well. The staff is very knowledgeable. They can answer questions regarding their supplies and regarding the hike. They have 2 hour free parking on site or park in the parks visitor's parking and walk over

I've been trying to resolve an issue with this store for weeks and the lack of communication is extremely frustrating. Every time I call, I'm told a manager will contact me, but that never happens, and it seems like there is never actually a manager available during store hours. I purchased a tent from here that was missing poles, which makes it completely useless, and I still haven't been able to get this taken care of. Very disappointing experience. I do not recommend shopping here.

Five stars all the way. Rented e-bikes from them. Super convenient and great spot to pickup from. Highly recommend to rent bikes vs sitting on the shuttle. Had a billing error and they rectified it within 24 hours with no fuss. Will definitely rent from them again. Great experience!

Hands down best outdoor equipment rental I've been to. Not the cheapest, but the building is clean, staff is helpful, and the option for shuttles on the bike rental is superb! Huge thanks to Zander for being such a huge help, and Jim's lookin good!

Zion Outfitters enabled us to have a successful, memorable experience hiking The Narrows. $35 per person to rent special shoes, socks, and walking stick for a day wasn't highway robbery and ultimately helped keep us safe. The staff was very friendly and helpful. Entire rental process was very easy to complete. Would definitely give Zion Outfitters my repeat business for future visits to Zion National Park.

This is where you can get your gear for the hike on Zion. Everyone here was so friendly. Clean store, clean restrooms, clean gear, the entire spot is well maintained. You can tell they take pride in making sure we all feel welcome and want to get what we need for our hike. I recommend just making sure you follow exactly what they tell you when it comes to putting on the gear because it's very specific. Bring the minimum as far as personal items. And definitely make sure that you bring either a small backpack or at the least make sure you bring water and snacks. It's a long hike and you will definitely get wet. Parking was very simple, but arrive early so you can make sure you get parking. We arrived just after 9am and by the time we started going to the trail more people started piling in. I really recommend getting your gear here. They'll take the time to walk you through it all.

I would highly recommend this business. We came to Zion thinking we would walk right up and hike the Narrows at noon one day. Joke was on us since the road up to the Narrows closes (when the shuttles aren't running) when the parking lots are full. Which for the Narrows is shortly after 7. Zion Outfitter suggested we could rent bikes and ride up the canyon. There is only a 1% incline so the ride is very enjoyable. I am so glad we did this. It was a beautiful way to really get to see the beauty of Zion. We went back the next day and rented bikes again to ride up and hike Angels Landing. This is the way to do it if you can't park there and don't want to or can't ride the shuttle. When we returned our bikes that day we picked up gear to hike the Narrows the next day. Between 3-6, you can pick up rentals for the next day. Such a great way to have what you need. Especially since they don't open until 8 and the Narrows parking lot of full before then. All of the employees we dealt with were so patient and helpful. They gave great tips and recommendations. They didn't make you feel like they had said the exact same thing fifty other times that day. The rental process was quick and easy and the most laid back place I have ever rented from. If you are hiking the Narrows when it is cold renting their equipment makes it a wonderful, fun, and memorable hike. Kudos to all of the employees. You guys made this one of our very vacations ever.

Walked in on a Sunday afternoon to do a little shopping. All three employees behind the counter on their phones and never even looked up. Proceeded to turn around and walk out without shopping. Do better employees!!!!

This is the place to go if you're hiking the Narrows at Zion National Park. It was such an easy pick up and drop off experience with the whole package- neoprene socks, shoes, full wet bib and walking stick. I didn't research many other places, but this was just the best rated and most convenient.

Loved this place for our bibs and e-bikes! Will say I don't recommend riding the e-bikes all the way to the narrows though unless you plan on putting a decent amount of effort in! Great service and awesome people

Like most folks who do the Narrows, I got my gear at Zion Outfitters. No regrets! It was the perfect package--dry pants, boots, neoprene socks, and a walking stick. I was nervous about wearing boots that weren't my own for that long of a hike but I have to say, those were some VERY comfortable boots. Between those, the socks, and cool water of the river, my feet were the only things not hurting me by the end of the hike! ha. The pants, though not the sexiest look, also kept me nice and dry. And the walking stick is CRUCIAL. You may think you have good balance but when you're walking on miles of uneven river rocks you'll be glad you have it. I also added a dry bag which I was very grateful for when I lost my footing at one point and slipped on to my side into the river (I still maintain I didn't fall! Just tipped over like a weeblewobble). My brand new fancy camera stayed protected. Pick up and drop off was super easy. The outfitters are right at the entrance to the park and steps away from the shuttle that takes you to the trailhead, so it's all easy. There's also a public parking lot on site which, be forewarned, is expensive ($30 some for the day) but knowing how tired I'd be after my day in the park I decided to do it so I wouldn't have to mess with the city shuttle. They also have a ton of other outdoorsy gear, Zion branded clothing, power bars, hats, etc. Pretty much everything you need for a day in the park if you forgot to plan ahead.

If you want to see the true Zion park, you must get off the bus and rent bikes. E-bikes made the experience easy but they are heavy and turn like a bus. Zion Outfitter had nice bikes with a basket and helmets. Would use them again.

All the gear you need to properly hike the Narrows! Loved that we could pick the gear up the day before so we could hit the trial early !

Rented equipment the afternoon before planning to hike the narrows. After leaving Zion Outfitters my daughter and I hiked a trail and she unfortunately sprained her ankle. When I returned the equipment (unused) the next day, I was offered no refund because he said he could have rented my equipment to someone else. He basically said "that's how the business works". To some extent, I understand, but I think he could have met me halfway and given a partial refund.

We came in as unexperienced 1st time travellers to pick up our rentbikes with the voucher of the travelagency. We received nice help from the lady behind the counter, but were then send to one of the biggest dicks I have encountered during our trip in south west USA. No explination whatever, no map for the trip through Zion Nat. park. What a shitbag this guy was. Next time I will ask a person that loves his/her work. Nevertheless the sightseeing by bike was breath taking in Zion Nat. park.

Zion Outfitter Rented water hiking shoes, neoprene socks and hiking stick for $32. Location is what makes this place so convenient, just across the bridge from entrance . We picked up our rental gear day before and returned the next afternoon. Don't forget to bring dry shoes or sandals after turning in rentals.

Rented two bibs/socks/shoes for my partner and I to do the Narrows. Excellent hike, did 5hrs. She was soaked (put the bib on correctly in the store and was checked by the staff prior to leaving. Bigger problem? In the rental shop, they have a wall of $30 Gecko bags that sell as dry bags that you wear on your back. The bags say "waterproof" in two-inch block letters, right above. Turns out, they are not. Thankfully we put our phones in a zippered compartment in our bibs, because when we got back to the car, we realized the bag was soaked. When I went to the front desk to ask for a return, four employees were hanging around, and one of them told me that the packaging says it was "splash resistant" and not to submerge them. I pointed out that said "waterproof" right on it, and she made a comment about how that was "a branding thing and not their problem." I couldn't believe they would not return the money, but moreover, the attitude and lack of accountability was pretty stunning. I should have gone with Zion Guru or Zion Adventures. Will not rent from them again. Don't buy Gecko bags either.

Amanda was super helpful. She answered my questions and helped me finalize my decision on pitching a Osprey water backpack. I was able to ask her questions about that to do locally. She referred me to Zion Bicycle Shop for E-bicycle rentals. I was so thankful that I found Zion Outfitter. They have the cutest stickers too!

This review is for Narrows rentals only. I reserved and paid for gear online in advance. We did the Warm Weather Package ($32 per person), which comes with neoprene socks, canyoneering boots, and a hiking stick. All were very necessary, even in July in 100°+ weather. The socks and boots keep you warm, keep rocks out of your shoes, and protect your feet. I saw people hiking in Crocs, slides, and flip flops getting hurt. Wear the proper foot gear! The hiking stick is useful for seeing how deep the water is. We also got the Waterproof Backpack ($12). We probably didn't need this, but it was worth peace of mind. It was really big and fit 3 big water bottles. *Check your gear!!* My shoes were missing the velcro thing that secured the laces, so my shoes kept coming untied. Zion Outfitters is very convenient being right outside the main entrance. You can pick up your gear the night before starting at 4:00. They say to return your gear by 8:00, but they don't check anything off when you rent it or when you return it. We recommend for convenience, but make sure to check your gear before!

I was not impressed by the way the staff explained "The Narrows"-they act like everyone is a tourist whois stupid which is why they get away with charging an unlimited amount if people $55 for waders and a stick.

Easily the best option for equipment rental in Zion. It's conveniently located right outside of the park and you can pick gear up the night before so you're set to get an early start the next morning. We'd filled out waivers and paid online so pickup was fast and easy. All of the gear we got was well maintained and worked perfectly for us during our hike of the narrows. We were a little concerned that we'd be too cold in the warm weather package recommended on the website (socks, shoes, and stick), so we checked with the employee at pickup and he encouraged us to stick with that package. He talked to us about current temps and water levels, and told us bibs would be unnecessary. We felt confident with his recommendation and would have been sweltering if we'd gotten the bibs. Returns were simple. We ran into a family the following day who were asking questions about the hike since they were planning to complete the same one- the company they rented from told them they absolutely needed to rent the bibs. This seemed super shady to us and we appreciated the integrity of the employee at Zion Outfitter for not trying to upsell us.

If you're hiking the Narrows in the spring, the river will be freezing and you're going to want to rent gear. There are several places to rent gear. We picked this one because it opens the earliest. You can get your gear the night before at most places, but we weren't staying in Springdale and didn't want to drive extra just to pick it up. We rented a bib/pants, socks, boots, and a stick. The pants and socks were great. They definitely kept my feet and legs warm. The boots were awful. We only hiked about 4 miles total and I could barely walk by the end because my feet were in so much pain from the boots. They hurt our toes and our ankles. The boots don't keep the water out anyway, so I would just wear the socks with my own shoes next time. Or if I was hiking when it was warmer, I might not rent any gear.

Great location right outside of the entrance of the park. Easy to rent and reserve online. Staff is helpful, comes with a helmet as well. Only downside is that it probably would've been more cost effective if I could rent a bike per hour, but it wasn't the case here. Either way, still highly suggest biking Zion.

We had a fantastic experience with the e bikes at Zion Outfitters. The service exceeded expectations in every way. The equipment was in great shape. It is a hidden secret to rent from them this time of year. January is a beautiful time to visit Zion!

COME HERE prior to hiking the NARROWS, for RENTAL GEAR! Highly recommend. Total cost for one person for gear: $45. WORTH IT for you to have a better, warm, safe, dry hiking experience. I am 5'4 and the water in the narrows at the deepest point came up to my neck. I recommend renting gear (especially now that it is cold and that there are cyanobacteria in the water). Dry Bib package was recommended during the Spring and Winter when water levels are high and temperatures are cold. Dry Bib Package includes Dry bibs (waders) Adidas Hydro Lace Canyoneering Boot 5mm Neoprene Socks Wooden Hiking Stick. The waterproof canyoneering shoes were pretty great, but your feet will get wet but will be kept warm by the neoprene socks which insulate and cause much fewer blisters than a regular wet sock. The wooden hiking stick is ideal for balance and stability and holds up much better than regular trekking poles in the Narrows. Reservations are optional. They keep plenty of equipment in stock in order to accommodate all walk-in customers and we arrived at 10am (last time you should get there if you want to do the entire hike). :) Have fun with the Narrows!

You cannot get better than Zion Outfitter. We rented equipment for The Narrows (which, yes you definitely should if you're remotely on the fence), and they made it so easy. Friendly staff, clear instructions, and great equipment. 10/10!

Rented gear to hike The Narrows. Friendly service!! We got help getting the right size shoes and they actually suggested we get the overalls due to the height of the water (and how short we are, lol). They let us pick up our gear the night before since we'd be starting out real early and we returned it later after the hike. Also, they offer a veterans discount!!

Great staff and lots of selections for your hike. Always stop here for any gear needed

This place saved our camping trip! Ok.. maybe that's a bit dramatic. All I know is, we needed a pump for our air bed because we forgot to pack ours. Luckily, Zion Outfitter is located close to our campsite.. South Campground. THE STORE: The walk here from our campsite took less than 10 minutes! Went in and was completely blown away by the products this store carried! They had it all. If you forgot it,... they'll have it! I found our air bed pump.. and it wasn't even overpriced. Really shocked by that.. and grateful at the same time. VERDICT: 5 STARS.. you guys saved the day! Thank you ZO!

We heard about them before traveling to Zion, the E-bikes were so much fun! It made exploring all of Zion so easy! It was the one thing we wanted to find time to do again. But instead we had a small window to try the Narrows and they had everything we needed to do that too! The staff was all very helpful and kind in dealing with us and all other customers.

I booked their summer gears online for my whole family to hike The Narrows and it went super smooth and easy. They charged my credit card during online booking. But when I arrived at Zion and discovered that I could receive 10% off their rentals because of the specific hotel I was staying, I emailed Zion Outfitter and they replied that they would gladly refund my 10% when I showed them my hotel key card. I ended up forgoing the 10% refunds because I saw the long line to the cash register and didn't want to wait in line in the summer heat. I commend Zion Outfitter for their awesome customer service. They seem to have employed some approachable people who know how to deliver friendly, helpful customer service. Also, their gears are pretty clean and in good condition, considering the fact that these are being re-used over and over again.

Lots of workers and lots of gear-- we were able to get our size of gear around 11 am, which included a size 8, 12, and 14 shoe! I feel like my pants were a little long on me, but the instructions on how to put the dry gear on were thorough and our entire party stayed perfectly dry from the ankle up. There is a shuttle in the parking lot area that is 35 per person too! (Different company) I'd rent gear from this company again.

Just next to south entrance of zion. Nice place with souvenirs. But their main business is the rental for narrows. And for same reason we visited here after comparing prices with the zion adventures (another rental company). These people are marginally cheaper then zion adventures ($45 vs $55). They have big area for rental and I don't think they would ever sold out since they have huge collections of the rentals. Rentals are high grade products and would definitely suggest them. But i still feel, even $45 is not justice to the price.

Excellent location conveniently connected via bridge to the main parking lot. Just don't forget your receipt/pass to get back into the park! They offer quick and easy rentals for any last minute equipment you may not own. Seems like the most popular equipment is their rental gear for hiking through the narrows. Me and a friend were able to rent bikes easily and enjoy some morning biking around Zion. Affordable prices as well!

Great business. We rented shoes, socks and walking sticks for our kids for the narrows. Very easy process and good quality items. Would definitely use them again in the future!

Came in to get gear for an early hike at the narrows. The line moved so fast and efficiently, we were able to hit the hike by 8am :)

I purchased the warm weather package which was fairly priced since it's right next to the entrance of the park. I recommend filling out the waiver form prior to picking up your items so you can quickly get your items with ease. I do wanna say it will take time to find a stick your height since they are all mixed in and some of the bottoms of the sticks are pretty run down but it didn't it effect it's performance when we were in the narrows. Another thing, when we returned the items at the end of the day the employees didn't require us to check out. So I'm not sure how they keep track of who returns their items in time.