Anita S.
Google
Our stay at Zoëtry Agua Punta Cana was nothing short of extraordinary. From the moment we arrived, everything felt serene, luxurious, and deeply personal. The resort is absolutely stunning, peaceful, impeccably maintained, and designed for total relaxation. The location is incredible and makes you feel truly immersed in the tropics, surrounded by lush greenery, natural beauty, and a peaceful atmosphere that feels worlds away from everyday life. What truly sets Zoëtry apart is the staff. Every single team member went above and beyond to make us feel welcomed, cared for, and genuinely valued. Their attention to detail, warmth, and kindness were unmatched, and they consistently anticipated our needs without us ever having to ask. The service was flawless, and the entire experience felt elevated while still feeling comfortable and genuine. Zoëtry Agua Punta Cana is not just a resort, it is an unforgettable experience, and we highly recommend it.
We also appreciated the resort’s strong commitment to sustainability and environmentally conscious practices, which was evident throughout the property. However, there is an opportunity to improve outdoor pest control, particularly for mosquitoes and no see ums. The insect activity was persistent and did impact comfort. We strongly recommend using mosquito repellent, and it is helpful that the hotel does provide repellent for guests, which made managing the insects more manageable during our stay. While we understand the balance between eco friendly practices and chemical use, additional measures would greatly enhance the guest experience without compromising the resort’s sustainability values.