S T
Google
Disappointing experience
Zorlu Center is undeniably beautiful — spacious, filled with high-end boutiques, and a wide variety of restaurants. The staff I interacted with were kind, polite, and helpful, which made a good impression. These are definitely the positive aspects.
However, the navigation system in the mall is extremely confusing. The maps are poorly designed — it’s almost impossible to understand where you are at any given moment or how one floor connects to another. The printed guide only shows isolated floor plans without any clear relation between the levels, and the electronic directories don’t provide orientation either. Moving from one area to another is a real challenge.
The most unpleasant part, though, is the pervasive smoking. It’s beyond comprehension how smoking can be allowed in a place that brands itself as luxurious and world-class. People smoke everywhere — inside and outside, on the terraces between luxury boutiques like Chanel, Dior, and Louis Vuitton, in restaurants, near the taxi area, even close to the parking and bookstores. The air is constantly filled with heavy cigarette smoke, making it impossible to enjoy food or shopping.
This completely ruins the atmosphere and reflects a lack of culture and social etiquette. You can call a place as luxurious as you want, but if it reeks of smoke from three kilometers away, it simply cannot be considered a luxury destination.
Truly disappointing and unworthy of the image it tries to project.
