Zum's Eatery & Mercantile

Their Fried Chicken is one of the best chickens I've eaten in Canada. They gave you three chicken that are really flavourful. The skin is crispy and the meat is juicy and tender. Their gravy on the mashed potato is also amazing but I wish there was more. Also as an asian, I'm loving the fact that they have rice as a side option! We also ordered Chicken Alfredo which is okay but not mindblowing. We got our order pretty quick so that made us really happy. The lady who cared for our table this dinner was very friendly and sweet as well. Adding to the beautiful patio and cheaper price compared to the other restaurans we saw nearby, Zum's is highly recommended. Update: Went back for lunch and ate inside and omg there were 5 flies terrorizing us. The chiken was also dry and more bones than meat unlike the perfect chicken we had when we came here for the first time. :(

Food: chicken was amazing. Perfect amount of crisp, flavourful and succulent. Chicken burger brought together some great flavours. Veggie burger was 10/10 great flavour, didn’t fall apart, texture was on point. Fries were also delicious but don’t come with your meal, you have to order separately. Service: professional and polite. Can be a bit slow and lacking attentiveness, however this isn’t the restaurant to expect wining and dining. Staff were chill keeping in tune with the vibe of the town. Atmosphere: great patio, inside is rustic and bright. Overall, if you’re needing a hardy meal that hits the spot. This is great option in town.

We visited on a Sunday, so the wait time was quite long. Since we were in Waterton, this might be normal, but it was still a little uncomfortable to wait that long. The patio had a beautiful view of the lake, which made the setting very enjoyable. The food overall was very good, but I felt the portions could be larger. I ordered a vegetable omelette, and the amount of vegetables inside was very minimal — just a few mushrooms. Compared to other places, I wouldn’t really call it a vegetable omelette because the vegetable portion was so small. We also ordered pancakes with fruit, hoping for fresh fruit, but unfortunately all the fruit was frozen. It’s not very pleasant to have cold, thawing fruit straight from the freezer on top of a pancake. The kids’ menu was a bit short and didn’t have many options. One thing that could be improved is service. From the time we got our food until we finished, nobody checked on us to see if we needed anything — including no coffee refill. Overall, it’s a nice place with great views and tasty food, but it could improve by increasing portion sizes, using fresh fruit for certain dishes, expanding the kids’ menu, and being more attentive to customers during the meal.

This is a very unique family style place. The prices are good and the food is good. I had the world famous fried chicken, which was good but a little bit under season for me. You should know that I’m from the south in America and we are used to spectacular fried chicken. The service was fantastic and the server was very nice. My wife had the tofu sandwich, but she seemed to enjoy quite well. Would I go back? Yes would I write home about it probably not

Came for lunch and got a table right away. The staff were friendly and the service was fast. We tried the burgers and fried chicken, and everything was really good. It’s a busy spot, but perfect for a quick and satisfying lunch!

Go and check it out! Definitely great place to have a meal. The food came fast, everything was good and yummy, I ordered their famous fried chicken and never regret! Especially we liked the atmosphere and decor.

We visited here on our recent vacation. Food: 1. I ordered their famous fried chicken which was served with salad. The portion of my meal was generous but the chicken was too salty. 2. My hubby ordered a chicken burger, his party was smaller than the bun and found that the salad served to me was layered in his burger. 3. My friend ordered a Caesar salad and loved it but the server forgot to serve it with a slice of garlic bread which made him wait for a bit. Atmosphere: We chose the place since it looked pretty with a lake view but the smell of the food was prominent. Price: It is more affordable than surrounding restaurants in the town which offer a similar Dine in experience. Overall it was an average experience and I wouldn’t prefer to go back.

Stopped by Zum’s Eatery while in Waterton. The service itself was okay. Staff were polite and did their job but the overall experience wasn’t great. There were a lot of flies inside, which made it hard to enjoy the meal. The food was just okay, nothing that really stood out but edible. Honestly, the flies really took away from the experience, and for that reason I probably wouldn’t rush back.