Zürich HB

Great train station. It’s quite easy to to change trains to different destinations. It’s also a great starting point to explore Zürich. Food and shops.especially in the lower levels.

Very clean and huge train stations. One of the best I have ever been to actually. And it has a nice architecture too. It is also the biggest train station from Switzerland.

Main train hub in Zurich, Switzerland. The station is spacious with two sections: one for train operation, and the other for shopping. During year-end festive season, the central area is decorated with a giant LED-illuminated chandelier and Christmas theme decor throughout. Several food booths with regional menus to serve visitors, there are vin chaud (hot wine) booths during cold weather as well - definitely its drink will keep body warm. At the first glance, the station seems lacking bench for waiting passengers - maybe the intention is to invite waiting passengers to patron on-site restaurants. A little exploration would take waiting passengers to the lower level where there is a waiting room with rows of benches for resting. A restroom trip would cost 1.5 euros payable with a phone-tap - on the train itself, it is free 😉

This this one of my favourite favourite Place as well as best Railway Station in the whole Europe. I used the station for over 25 years since 1992, by 2025 this Railway Station has developed and developed and when I enter the main hall, I feel like inside a 5 * Star Hotel. This is one of the best international connection HUB in Europe, You can travel to anywhere in Europe from here. The SBB Service is 99.99 accurate and functional and purpose oriented.

We just arrived from Paris with the TGV Lyria, and Zurich HB made a great first impression! The station is huge, yet the directions are clear and easy to follow, so finding our way around was no problem. Everything is very clean and well-organized, with lots of shops and facilities inside. It feels safe, modern, and efficient—exactly what you’d expect from Switzerland. I would definitely love to come back here again soon!

While Zurich Hauptbahnhof (ZRH) is undeniably one of the busiest and most connected hubs in Europe, my experience was a bit of a mixed bag. For such a wealthy city and a major international gateway, I expected a bit more "polish." The Reality of the Station Cleanliness Issues: I was surprised to find several areas of the station quite dirty. For a world-class transit hub, the platforms and walkways felt neglected, with litter and grime that you wouldn't expect in Switzerland. Lacking Amenities: For a station of this size, there aren't nearly enough comfortable seating areas or basic amenities for travelers with longer layovers. Unless you are paying for a premium lounge, you’re often stuck standing or leaning against walls. Too Open & Exposed: The main hall is massive and "open-air," which sounds grand until the Swiss winter hits. It’s very drafty and cold, making it an uncomfortable place to wait for a train if there’s even a slight delay. It feels more like a giant wind tunnel than a welcoming station. The Upside It’s not all bad—the punctuality is legendary, and the sheer number of shops and underground eateries in the ShopVille area is impressive. If you are just running through to catch a connection, it works perfectly. But if you have to spend an hour here, it’s not the most pleasant experience.

Well-organized and efficient station, even with the heavy traffic of people. The architecture is impressive, especially the main hall. Below ground, there’s a wide selection of shops and places to eat, making it more than just a transit hub. Clean, safe, and very convenient.

Wonderful train station with clear signage albeit many many platforms, it has a mix of modernity, German efficiency, French grace, and traditional architecture. The downside however is an integration of the suburban network into the wider network, it makes a headache for entertainers and whilst not tied to the station there should be better signage and ability to purchase suburban tickets.

Super cool train station with excellent signage. Shops and food all around. Easy access by tram, bus, taxi. Pay attention to the big board as there are literally thousands of trains coming and going on 44 different tracks. Super clean and easy to get around...Yes, Please!

This is one of the main tram stations in Zurich. Transfer to other lines, and to change to trains that goes to other European countries. There are restaurants and shops nearby. There's an indoor Christmas Market next to the station. It has shops of delicious snacks and shops selling gifts. Restrooms are located downstairs, CHF $2 for one entry.

Train system is fine. Understanding of a tourist in town is another story. I hope those who were not forgiving and understanding are put in jail for traveling 5 miles over the speed limit if they are ever in the US. Nice, but simply too rigid. I bought a train ticket to travel 4 stops and thought I did it correctly after being in the country for a day. I bought a half ticket thinking it was a one way ticket. I was told that was wrong and got a 75 Franc ticket instead. Welcome to the land of people who don't make mistakes, Zurich is lovely, but I offered to buy the right ticket and they said no. Pay the fine. Lesson is to buy the full fair as this has nothing to do with a one way or two way trip. Live and learn. I had been in the country one day. Signed, Unknowing Tourist

Zürich has a lovely airport, but we arrived in the city by train today. The city is a major transportation hub with trains from here to Geneva, Milan, Berlin, and Barcelona. Trains to Basel and to the ZRH airport are at least twice per hour. Underground commuter trains and outside, above ground tram stops. Super, super busy. Reasonably signage and lots of shopping. Retail, food, even a small grocery shop. [Review 16457 overall - 9 in Switzerland - 1965 of 2021.]

Came here by train from Lugano and I was shocked how clean and organized it looked. Also it's like a whole shopping center underground. They have a lot of shops, chocolate boutiques and even few grocery shops. Also from first time it was a bit confusing because it's so big, but we managed to find our train on the way back. NOTE: Your train can be standing on platform but it can be second train. Sometimes we saw other train on the platform and some workers told us that our train is behind this one. So you may need to walk pass that first train to see yours, because their platforms are very long.

Yep, it's a big train station with lots of trains, shops, cafes and services. If you use trains and you're in Switzerland you are going to land here at some point, enjoy the ride and mind your manners. Danke!

This is the main transit station. I was fortunate that my hotel was a short 5-minute ride via tram. The station is huge. There are information kiosks that we throughout although I only used one consistently. There are shops and restaurants galore. In fact, a tour guide said the facility has 100÷ stores. There are kiosks foe ticket purchases bit you need to know what you are doing. Multiple languages are available. You can go to the ticke r office foe assistance. Overall, a nice open area foe great airflow at all times.

I was not expecting an entire ecology at the train station. There's shopping, restaurants, even food stalls! You could spend a whole weekend just here at the train station and I considered doing so. There was just way too much food I wanted to try. And it's one of the few places where you can buy groceries on a Sunday!

The most efficient and passenger friendly train station I have ever been to. There are multiple levels with a dizzying number of platforms but everything is reasonably easy to find. Lower platforms are a bit tricky, but most short distance trains come every 10 minutes or less which means it isn't a big deal if you miss one. You can enter from street level or from many underground entrances on the opposite ends of all the intersections around the station. The station has some of the only late opening stores in Zürich so if you need to buy something late at night it is one of your only options. Convenience stores stock basically everything a traveler needs. The tourism information desk is also super helpful and located on the ground floor. This is the heart of the city, you are sure to come here at least once if you are visiting Zürich.

Being from the States, I am constantly impressed with the transportation system in Europe. The volume of trains/trams that move through here is huge. In addition to the trains, this location offers a ton of shopping and eateries. We often found ourselves back here grabbing a bite to eat or a pint. I was extremely impressed with the Christmas Market (visiting during Nov/Dec). Tons of holiday shops and foods!

Giant train station! Lots of destinations along with lots of shopping. Breakfast places and markets galore.

This station reminded me of living in Japan again since it was so damn efficient and amazing! Everything was perfectly labeled, you can easily find where you train is, tons of food places, gift places, and very navigable. It is also centrally located in the middle of the city, so literally everything comes here!

Zurich Hauptbahnhof is a big modern train station maintaining the historic structure. There is a huge shopping mall conveniently located underground. As most of the shops open 7 days a week, it's a popular place even for locals. The main platforms are on ground level, which is very convenient. There is a huge display panel in the main hall to show the departure and arrival information.

Great station. Lots of options for food and shopping. Prices are a bit high but welcome to Switzerland! Definitely check out the Macrons from Sprüngli upstairs and downstairs! There is also a Starbucks downstairs with very friendly baristas! The coffee was fantastic as well!

This station at the heart of Zurich - it is a must visit spot and you definitely will and have tot visit this station regardless if you are in Zurich. I lucked out to go during Christmas however Zurich is cooooold in winter - but still fun z... i love Zurich

Sometimes with the main station in a city you get a colossal mess as platforms get added over time due to popular demand. Fortunately that doesn't seem to be the case with the one in Zurich which is really well laid out and has a heap of amenities. One special bonus you get here is a massive Christmas market during December. It's huge, and bizarrely the Zurich tourist board doesn't list it on their website - they just talk about the tree. The reason? It's covered in about a thousand Swarovski crystals. Simply stunning!!

Great way to get in and out of Zurich or the Zurich Airport. I had a few hours to kill and thought I wouldnt spend any more time in the lounge, lets head out and see Zurich for 3 hours. From Zürich Hauptbahnhof to the Airport is 10 minutes, and $5. Like the Zurich Airport, its clean, efficient, modern and always on time.

We just spent 104CHP (about $100) on train tickets when the Swiss Railways website said it would only be like $60. I mean I know Switzerland is a tax haven for the super-rich but I didn't know that the fare for riding a public train to a city an hour away (Luzern) would cost me my right arm. What do I look like, a Davos Man? I cooked a breakfast WITHOUT eggs this morning because eggs here are like $5 for a half dozen. Erin tells me that you can get a dozen in the states for like $2. A combo meal at Burger King here in the train station?.... $17! Not an exaggeration. It's not a 1st world problem if you're from a 1st world country and you're still getting fisted. It's something else entirely- getting "Firsted"* maybe (*copyright Brian Blend 2017). The tree in the Christmas market is decorated with friggin crystals for peat sakes. And people ask me why I'm a socialist lol.

Your typical main train station with Information center, Burger King, etc. Has lots of shops and a large Migros that is open on Sunday. Asia Store sells frozen dumplings. :) Imagine also has a nice Sunday brunch.

Great train station! A pastry shop right when you enter, lots of different restaurants inside the terminal and right outside it as well. The tourist information desk is very informative and you can book tours through them. We booked a tour through Old Town Zurich through here and it was great! There's a lot of trains and stops at this train station, you won't have an issue going anywhere. The station is very clean and plenty of seating! You can spend an hour or two in this train station and have it not feel like a train station at all. It's almost like a mall in itself!

I have seen many train stations but nothing like this one. The Epicenter of Zurich. Amazing place to just walk around, shop, eat and people watch. We had a fantastic meal in the Federal restaurant in the station. Typical Swiss cuisine and very tasty. Many beers to choose from and great service. The best thing I found was the Travel Bureau. You can buy all of your train tickets in advance for your entire stay and avoid using the machines at local stations where your credit card might not work. TAKE NOTE OF THIS or carry cash. The people at the TB were very helpful and we were able to buy open ended tickets for travel in France and back to Zurich. The station is clean and the trains are very prompt. Wish we had this system in America as far as the ease of travel nationally and the vast train network. The Christmas Market was in full swing which made the station very beautiful.

Food, coffee, pastries, beer, and trains to take you everywhere in Europe! This was my first overseas destination back in 2004, so I have a sweet spot for Zurich, and for the Zurich hauptbahnhof. The architecture inside and outside is worth soaking up. If you get a hotel near the station (plenty of good ones in all price ranges), you are also right in the center of things - old town, shopping, churches, restaurants, coffee shops, and chocolate shops.

Couldn't get more impressed with the train system in Switzerland especially Zurich HB. Everything is perfect and incredibly on time, both departures and arrivals! Apparently this is one of the busiest stations in the world with more than 2K arrivals and departures a day but it doesn't show. Also Switzerland has an interesting way of positioning train platforms where if you have to take another train as part of a connection, it is right on the adjacent platform without having to take stairs or an escalator!

We used this train station several times. It is huge, connecting commuter rail, including airport connections, local trams as well as international trains. There is an underground shopping mall below the station itself. Our hosts helped us navigate every time and I suspect it would take lots of trips to do it efficiently on my own. It is known locally as HB and is so labelled on the transit maps.

The station was clean, plenty of restaurants, lots of destinations & travel options, staff spoke English, German, French, and Italian. Nearby, a bunch of shops & restaurants. I'd recommend using the train when traveling through beautiful Switzerland and this is definitely the station as a main hub! Oh and avoid taxi cab$$$$$ at all co$t$$$$!!!

Best train station in Switzerland! Huge, lots of shops / take away restaurant, a town in the town. Note that the station is divided in two parts, because of the limat (river).

When visiting Zurich you get the chance to experience an authentic piece of the city right behind the main station. Tram stop Bahnhofquai is an interesting area. Waiting room for some of the homeless, podium for some deranged creatures, sitting there waiting for Godot, entertaining the commuter community. Vocally lecturing oodles of oddities, raw and unfiltered. It's fine to get an eyeful in order to find out whether it's safe to watch the show or to better ignore the person. I once couldn't help but grinning at a furiously swearing woman. That apparently prompted her to invent a new swear word in her helpless attempt to insult me. Made me laugh. Often there's a group of homeless sitting with their dogs at the beginning of the nearby bridge (Bahnhofbrücke). One guy seems to be at the tram stop every day, quickly passing through the waiting crowds, asking for money, loyally followed by his dog. Today I was on the tram towards this stop when halfway an insane guy entered. In a hell of a rage. Screaming his hatred through the carriage, threatening people who would provoke him. One could feel the fury in his curses energetically. Alcoholic, to smell even meters away. This guy has lost his marbles a long time ago. Everyone was glad when the tram stopped at Bahnhofquai, where most passengers got off, including the lunatic. Zurich main station is a melting pot of all kinds of characters. Until two years ago there used to be an old lady standing next to her wheel chair in the concourse every single day. She was an icon, sort of the station's mascot. Everyone knew her but hardly anyone knew her story. I only heard the rumour that she was waiting for her son to come home, who had died in war. But what she really did was blessing the people passing. All day long. What an amazing stage for the humans of Zurich and the world.

My first time here I was a panicked, terrified little girl. I got out at Gleis 41 and wondered how the F to get out of this place. Really, I couldn't figure out how to find daylight. I wandered for a while and then figured if I just walked in one direction long enough I'd eventually find an escalator. If you're not used to train stations then it's a bit scary (I had never really been on a train, so this was utter chaos for me), but the directions are actually very accurate and placed almost everywhere. If you need to get to a gate, you'll have no problem. There are signs directing you every which way. Now, if you need to figure out where to go that may be more of a problem if you don't know. With all that said I love this train station. If I have extra time I'll pick up some groceries on my way home, or I'll peruse some clothing stores. There's also a lost and found that is very helpful if you've left your bag somewhere. (I never got my bag back, screw the asshole who took it!) But anyway, it's a great train station. The trains are almost always on time and there are trains going to multiple locations all the time, so it's easy to find a connection. They also have lockers to leave your bags and very clean bathrooms. Dieser Haptbahnhof hat viel Stelle und kanst du einfach deine Gleis finden. Es ist Information, Restaurants, Migros, und viele Ort fur Kleidung.

One of the cleanest and safest stations I have been to in Europe. I only gave it 4 stars bc my train was cancelled and rerouted (which I'm sure is not the norm but nevertheless). It's near great shopping, food, and museums, basically the heart of the city.

Love this train station! I'm comparing it to what you get in the US, other parts of Western Europe and Asia and this place has everything you need from Media Markt (similar to a Best Buy in the US) to grocery stores (Coop and Migros) to lots of chocolate shops (Sprungli, Laderach) and clothing/shoe stores, even a lingerie store, cafes and Nord See for your fish and chips, Burger King, etc. There is usually an event going on on the ground floor in the open space where the Christmas Market is held every year. There's free wifi here and in lots of other SBB stations. It's never as disgusting and chaotic as NYC's Penn Station and there's a lot more going on than Paris' Gare du Nord or London's Paddington station. The health clinic, Permanence, is also incredible and I would go there or the pharmacy next door for my health needs. You've got the trams up top, S-bahn downstairs, you even have those airport carts if you have luggage (but you need some coins to deposit and unlock a cart). There are plenty of TVs with up to date schedules throughout the station and there's even a flower shop but the flowers are crazy overpriced (and small). There are usually some sausage grills upstairs and a legit butcher underneath the ground floor!

Is there anything left to be said, which hasn't been covered by the previous reviews? Hard to say... There is a Pharmacy open until 10pm daily, as well as an emergency doctors room, at the end of one of the halls of the station. Just ask about it. Also, the Migros one floor below is open until 10pm daily.. so on a Sunday, if you feel the urge to get some food... you know where to come :) In short, when you are searching for something and you have the impression everything else is closed, try ZH HB and you might be lucky. For the trains schedule, try the official website www.sbb.ch. It gives up-to-date information on train routes, as well as possible delays, ticket prices and so on.

Terrible experience. The man at the information desk was condescending and rude. We were traveling with a disabled person and there was no assistance available. The information attendant was not patient with my questions and it was clear he just want d to move us along.

Cleanest train station in I have ever seen in Europe. This place deserves to be rated as you will definitely need to eat while you wait.

This is a train station for SBB (going to different cities) and ZVV (S line, for different area of zurich). It seems confusing at first but once you get used to the station, this might be one of the most efficient station you might have experienced. There is a supermarket (grocery store) inside of the station that opens 7 days a week. ps: Most people at this train station speaks English very well. Just ask :)

The main train station of Zürich and the hub of Switzerland I like Zürich HB ;-) it has a lot of shopping possebilities and restaurants right there on different levels. If it is your first time there you might get a bit confused by the underground passages. It is large, but not as huge as other international train stations. So you do not walk 30 minutes from one side to the other. Only track 51+ are a bit far away. It might not be an architectural masterpiece but it is efficient and practical. The big hall is often used for markets or other events.

Very pretty train station. The architecture is beautiful!

A good station with a lot of shopping and eating options. They even had a market right inside the station on the day that I was there. The signing is good and was easily able to find my connection from a local train underground on one side of the station to a long distance train above ground on the other side of the station. It also helps that the station itself is beautiful old building.

The Zurich main train station (or HB as locals call it, pronounced Haw - Bay) is one of Switzerland's most dense public traffic junctions with almost 3000 trains arriving and departing everyday. Needless to say this place is always crowded. Add a public holiday and it gets crazy busy - people gathering at the Treffpunkt in the main hall or hurrying to grab a bite to eat at any one of the numerous food stands - there will always be a hectic coming and going here. It's not surprising really, when you consider that apart from the three platforms where trains arrive and depart there is the tourist information bureau, the shopville (a sub-terranean shopping mall, open 365 days) and a medical office as well as a pharmacy that is open on 365 days, 15 hours a day. It can be that, due to all those things I mentioned above, the main train station can seem a little more complex than your average European train station. Just be sure to ask any one of the men and women dressed with an orange vest - they are trained to help tourists out.

Great train station. Everything is open, every day, hooray! Clean restrooms, or WC as the Swiss call it but don't forget to bring your 2chf or equivalent in change, as it ain't free. The station also offers showers. I think that will set you back 10chf. Shopping is great. They have one of the area's nicest Italian deli. The train ticket stall is efficient run with friendly English speaking employees. As with all of Swiss transport, trains run on time. One star deduction due to the stank of cigarette smoke. My main complaint about all of Europe actually.

An absolutely beautiful train station that reminds you of stations like Pennsylvania and Grand Central in New York because of the activity and different levels. It is conveniently located at the start of the Bahnhofstrasse and has great snack shops, restaurants and coffee shops. The employees could not be more helpful. I needed directions to the train headed for Kloten and the information guide, for lack of a better term, actually walked me down two levels to the platform and stood with me for a couple of minutes until the train arrived

probably my favourite main train station I've been too. It can get really busy but its organised well and open on weekends till late!

Enormous HB in the heart of Zürich. So many shops, tracks, food, bancomats, people, etc. Purchasing tickets can be extremely confusing (even the Swiss acknowledge this and is evident by the fact that a "ticket buying class for old people" exists), so take your time and ask if you need to. "Subways" don't exist here, only S-Bahn, trams, and busses. The S-Bahns serve as the subway as they have many stops in the city but also serve regional destinations. If you need to arrive/leave by bus as well, the bus station is across the street and easy to access but hard to find so give yourself some time!

ZHB is a large main train station in the center of Europe. It is easy to get a connecting train pretty much anywhere. There are also a lot of shops but there are a few that are hard to get to unless you know where you are going. There is work being done to make that easier though. Of all the train stations in Europe it is one of the largest and easiest to navigate.

Very huge train station! There you can find a lot of shops which are working even in weekends until late evening. If you need something, you can go there, and I bet you will find whatever you want. P.S. As usual in Switzerland, the train station is very clean, and the schedule is pretty much precise.

A beautiful, efficient place for commuting full with great shopping opportunities. My favorite train station on the planet.

Great example of coordination in the city. The city old town, metro station, airport and city center are right here. The river provides a nice view just walking by. There is even a Christmas bazaar with a huge lighted Christmas tree this season.

The main railway station in Zürich is almost as beautiful as Grand Central Station in New York. It's definitely one of the better train stations I have been to. Like the rest of Zürich everything is organized (the train departs punctually) and the station area is impressively clean. I like this station because it's full of life and noise, and there are a few good shops here as well. My favourite is LOccitane where you can buy skincare and fragrances from Provence in France. Throughout the year they organise different events here. I remember we watched a beach volleyball competition here once, another time a soccer game on a huge screen, a rock concert, and we also visited a market. I've heard the Christmas market is really good, so don't miss that if you travel to Zürich in December.

No better place to wait for your train :-) Many interesting, funny and sometimes serious people! Lots of gastro, in particular at -1! Just sit down and enjoy...

Clean, modern, and huge - with lots of shops, grocery stores, and places to grab a quick bite while you're waiting for your connection. However, if you don't know where you're going, it can be quite confusing. The two underground parts of the station aren't connected, and you have to walk above ground to access the other side should you need to. They hold plenty of events here - market in Wednesdays (I think?), Christmas market in December, and I once stumbled upon a huge dance party, complete with stage lights and music, at 12am!