ibis Styles Chiang Mai

This hotel truly impressed me. The staff were incredibly friendly, always smiling, and genuinely passionate about providing excellent service. They went above and beyond—helping lift my motorcycle onto and off the pickup truck without even being asked. Every staff member was polite and attentive, creating a warm and welcoming atmosphere throughout the stay. The room was spotlessly clean, and the air conditioning was perfectly cold, making the room extremely comfortable. Highly recommended for anyone looking for excellent service and a pleasant stay!

The checkin process was terrible. I had booked the hotel with my hard earned points to celebrate my birthday. Sadly the checkin lady was so confused. I had to reach out to a Senior- Chote who finally showed me different rooms! The rooms do not match with what is shown on the hotels app. The breakfast was the same everyday. Staff would stand in a corner and talk! While Chote did his best to help me celebrate my birthday.. a dry stale pastry was kept in the room with the AC on … the Jazz restaurant where I had 3 dinners.. till date I have not got my points for the spends there. Very very misleading information on your own site about the hotel. Terribly managed by the front desk and management. Definitely would never recommend it to anyone especially wasting hard earned miles. Would recommend someone to call me and speak to me about this experience.

I’m writing this review because I genuinely don’t want anyone else to go through the same experience. I was assigned to Room 1612 and checked in around midnight. But honestly, what is this building? It’s incredibly creepy and unsettling. Even walking down the hallway felt terrifying — it felt like wandering through a prison, with this suffocating pressure all around. The space is extremely cramped, and the lighting is dim and eerie. When I finally opened the door to my room, I hate to say this, but I felt something was off. You can’t see it, but something is definitely there. There was also a terrible smell. Strangely, the lights were already on even though I hadn’t put the keycard into the power slot yet. Once I did insert the card, the lights started flickering on and off. I was too scared to even close the door. Eventually, the lights seemed to stabilize, so I gathered my courage and closed the door. But a few seconds later, I heard a loud snap sound, and all the lights went out. I couldn’t see anything. I was so terrified I almost screamed. I fumbled around in the dark to find the doorknob and somehow got out of the room. When I searched for other reviews, I found several people mentioning ghosts. Especially in Building 1 — this place is seriously haunted. Then I was moved to Building 2, but it was noisy and the street noise made it impossible to relax. The air conditioner made constant rattling sounds, probably because it’s old. There was no peace at all. The whole hotel gives off this creepy, unsettling vibe. The lighting is dark, the cleanliness is poor, and the entire building smells like sewage. In my culture, that kind of odor is said to be a sign of negative spiritual energy gathering. This hotel fits that description perfectly. I never want to stay here again.

Parking lots are quite narrow. With a big car, it is difficult to open the doors. There was a sign of "Happy Hour" with the name of the bar. BUT, there was no such bar available. The staff had to take to the room next to the reception desk to get a Happy Hour drink.

The room rate was 3,500 THB per night, but the room size was very small and the window was also quite limited. Overall, the room did not feel worth the price and did not meet expectations for a hotel at this rate. In addition, the parking space was insufficient, and I had to park my car on the roadside, which was inconvenient.

Impressive, spacious room for its price. Paid 2,500 for 3 nights. I have all amenities, microwave, big fridge. Kettle and tea. Staffs are smiley and welcoming. Location wise, best thing, it is right at Mellowship, my favourite Jazz bar. Downside, day time, it’s hot and a painful distance to walk around. Best advice to take Grab.

I stayed at Ibis Styles Chiang Mai after arriving on a late night flight from Bangkok, and it was honestly such a lovely experience. I was traveling solo but felt right at home the moment I arrived. The two receptionists working that night welcomed me with warm smiles and made the check-in quick and easy. I wish I remembered their names because they were both so kind and helpful. My room was super clean, comfortable, and had everything I needed for a great stay. I liked that all the hotel information was already set up inside the room, which made things really convenient. The whole vibe of the hotel felt relaxed and friendly, perfect for someone traveling alone. One of my favorite parts was the breakfast at Pixel. The food was fresh and tasty with a great variety, and I especially loved the Northern Thai food station. It was such a thoughtful and local touch that made the morning feel extra special. Big thank you to Khun Dream and Khun Joy for looking after me so well during my stay. They were both really sweet and made everything feel smooth and easy. I had such a comfortable and enjoyable time here, and I’m definitely planning to come back on my next trip to Chiang Mai. I truly recommend this hotel if you’re looking for a place that’s friendly, cozy, and full of good vibes.

i got my room at second building. air conditioner in my room not cold enough. sometimes cold, sometimes will be warm. bathroom quite small. bed is ok.