イーホテル東新宿

Great central location near a lot of shops, food, and train lines. Now, the downsides. I’m aware of small hotel rooms in Japan, so that wasn’t the issue because I’m small, but beware these rooms were cruise ship cabin sized, extra small. And I’m talking single full bed with enough walking room to squeeze around the bed and that’s it. I’m 5’1 and 100lbs and was banging my knees and elbows and head on everything in the bathroom. My biggest issue is the “non-smoking rooms” reek of cigarettes and I could smell fresh cigarette smoke coming through the CLOSED window or ventilation almost all night long. Cigarette holes in the bathroom and furniture. Hotel amenities lack severely for the price. Near a hospital, so VERY LOUD ambulances go by all night long, luckily I brought a fan to drown out sounds. Water pressure in the bathroom was basically non-existent and broken equipment. Rooms were reasonably clean, but looked like there was an old dried C*M stain on the drapes that they didn’t even try cleaning. I highly recommend staying at any of the nearby APA hotels instead. VERY SIMILAR pricing from what I noticed and WAY nicer rooms, size wise&cleanliness, and amenities and services for the cost. Best of luck.

So let me tell you that this hotel is situated by a hospital, police station, and fire department within a block or two of each other. You will hear sirens all night long. Room is small, but clean. Washroom is also small. Don't expect much space overall as the rooms are small - hence the lower price per night. Staff was great. There is also a washer and dryer on floor 3 & 4. The dryer doesn't do a great job of drying clothes even after paying for two 30min cycles.

The rooms are small, they're advertised with the measurements so you know what to expect, but they're fine for 2 people as we discovered. Location is good, Lena's review of how to get here worked perfectly thanks for that. Overall it's clean, bed is comfortable, the shower pressure is good with warm water. If you want/need a room run around in pay the extra, this place is good for somewhere to sleep with good access to transport and nightlife and a great price for this area of Tokyo.

I stayed there in end of May 2024 and it’s really good and comfortable. Just note the rooms are tiny and bathroom as well, but I am not fussed I needed a bed and a shower because I was all day sightseeing. Location it’s really good because close to the metro station. In general, I really had a great experience in this hotel. Last picture view from the room to the city.

Without a doubt, the rooms are very small, the toilet is out of place, and the worst pillows I've ever seen. The windows are poorly soundproofed, and the sound of traffic is constantly audible. The reception staff is friendly, and the location is excellent, but it's a hotel where it's difficult to sleep and rest, due to what I wrote earlier.

Alot of reviews online for alot of negative stuff. Firstly went into my stay knowing the room would be tiny and was fully expecting a shoebox. It was small yes but manageable to move stuff around and be somewhat comfortable. I was expecting a rock solid bed but it was actually comfortable. Shower was tiny and had to shower to one side to even keep the water inside the shower room. Air conditioning was awesome and could control your own temperature, you can also open your own window to allow air in. Small fridge that got super cold was good also. Check in was easy, and check out was simple. Best feature being location, 20 second walk to higashi shinjuku train station, Lawson and coffee shop right underneath with mcdonalds and 7/11 across the road. Super easy to get to shinjuku. Only noise you can hear from the room was a close by ambulance bay, does go off every so often but I slept all night. Overall this was my biggest worry of my whole trip thinking it would be bad but it was actually pretty good. Would I stay again? Maybe maybe not but for the first time in Tokyo it was comfortable enough

After the first 20 minutes, I Would definitely NOT recommend this hotel. Unfortunately you really do get what you pay for. It is incredibly disgusting, disappointing and underwhelming. When we arrived to our first room there were stains on the sheets and pillows, the bathroom smelled horrible and it just was unbearable. We asked to change rooms and they were understanding however it’s just not it. It is so tiny, would definitely NOT recommend for a party of 2. Luggages do not fit anywhere. Please listen to the reviews and look for a better hotel because this one is just horrible.

Very good location since it is literally next to a tube station but the rooms are rather small for two people with suitcases. Thankfully we had big backpacks but still it was messy to be both in the room at the same time. However, we only went to the hotel for sleep and wash, so it was ok overall.

Planned a last minute trip here thru Expedia. Wanted a place that was central and close to a metro line, Shibuya/ Shinjuku and walking distance to many places. Saw that E Hotel was rated 4 stars and decided to go with it. The location of the hotel is literally right next to exit A1 of the Higadashi- Shinjuku station. We took the brown F line a lot bc of this to Shibuya and Harajuku. It's probably one of things about staying here, next to the fact that Tully's is right downstairs. Despite the hot and humid summer temps (it was no joke), it was quick reprieve in the mornings knowing we didn't have to walk far for the most important meal of the day to start out day. McDonald's, Lawsons, 7-11 were across the way as well. 10- 15 min Walking distance to Shinobu (Tokyo's ktown), Isetan Department stores, depending how fast you walk. So many good eats around like curry and ramen. The height of the halls and rooms weren't typical, especially being taller than most locals. But, it did it's job. Beds were comfortable. Air Con was amazing, a bit too cold even, when the temps were in the mid 90s (F). Bottle waters and linens were always replaced each day around 10 - 11 am like clockwork. I am glad we booked a driver to take us to and from the airport/ hotel thru booking.com. So convenient and didn't have to worry about lugging around our suitcases. For taxi, we went with the black, newer cabs since the older ones we found weren't familiar. Most of the places wanted to go to from the hotel were around 20ish minutes away. The rooms and restrooms weren't the biggest I've stayed in. But then again, it's Japan. The room served it's purpose. We would def stay here again the next time we're in Tokyo

This is an update to my initial review This is our first time staying at this hotel, and after checking out I must say that though I have mixed feelings about this hotel, overall I would say that things worked out in the end. Initially we did have issues with the cleanliness of our room (bed had stains and burn marks even though we had a non smoking room) the staff were relatively quick to resolve the issue. I must admit that this is my third time in Japan, and I was quite shocked to see that the room was not cleaned as expected. My wife and I checked in, left and came back at about 12 am after a long day exploring. We washed up and got ready for bed at about 1 am Tokyo time. Upon removing the blanket on top of the bed we noticed under the white bed sheet some odd "black" spots. We lifted off the top sheet and were shocked to find stains (please check the photos) We removed the bed cover, went straight to the front desk and was only offered extra sheets to cover up the bed, and a new room the next night. Unfortunately that night my wife and I ended up basically not sleeping due to the condition of the given room. Also the next day we had to pack everything up all over again in order to move rooms, and wait for the new room. Thankfully we did not have anything time sensitive and were able to move rooms smoothly. Although our initial impression and night at this hotel was quite rough, we were able to work with the hotel staff to a mutually satisfactory resolution. When I spoke to the hotel staff about our issue, they were quick to resolve and were extremely professional. After this conversation I do believe that there definitely was a mistake, as I was told that it was an external cleaning company that failed to clean the room properly. I fully believe this explanation, and do believe that the hotel staff have their hearts in the right place and truely want to make your stay comfortable. Working in a hotel is a very difficult job. Everyday you need to put your best foot forward to satisfy hundreds of guests, new and returning. There is very little room for error, but when it does happen the most important thing is how do we move forward from here. Though I would be hesitant to recommend, or stay at this hotel again, I do fully trust that the staff will do their utmost best to ensure your stay is memorable.

Excellent service at the front desk. Rooms can be fairly small depending on the size you choose. Typical Japan. One barely has sufficient space to open your luggage on the floor. Daily replenishment of free bottles of spring water and powdered packets of green tea as well as plum tea. Also toothbrushes (don't need to use your own), mini toothpaste, combs, as well as sufficient quantities of towels. The bed is nicely made everyday. There are one or two floors (upper levels) for refreshment vending machines as well as washers and dryers for laundry. TULLY'S COFFEE is on the ground level and part of the hotel building. There is also McDonald's across the street...And other restaurants such as COCO CURRY HOUSE and PEPPER LUNCH. Local variety stores are also just steps away (alcohol available!). Higashi-Shinjuku Metro station is just next to the hotel so the convenience of travelling in and around Tokyo is certainly there! My only beef was being woken up every night by emergency vehicles coming and going through the intersection. Keep in mind that this hotel is still a part of a fairly busy section of Shinjuku.

My first hotel in japan! This place has great views and I paid extra for the top floor. The rooms are small, but you only need it to sleep. There were nice soft robes, and slippers that were provided. Window can open! The blankets are made of down, so you can leave the window open and still sleep warm. Attendants were really nice. And there was no extra fee. You can leave you bags at the front after check out if you want to explore.

Pros: -No bedbugs. Apparently that's a thing here. -Located steps away from a subway station entrance that has two lines. The lines were good ones that would take you to worthwhile places, including Shibuya and Shinjuku. -Friendly staff. -Free water bottles every day (1 per person). -Self-service coin laundry was cheap and easy. -We were here when a massive typhoon hit. We felt safe and the staff did a nice job making tourists feel assured. Cons: -Value for the money. The rooms are microscopic. I've stayed in extremely small rooms before, but this room couldn't accommodate two people and two suitcases without blocking the bathroom door and taking up the 1.5 foot wide walking path next to the bed. -The bed was a small full size. It was hard as a rock and took up 80% of the room. -Cleanliness was just ok. It could have been a little cleaner. We weren't grossed out, but I expected better. The AC unit blew out big dust bunnies. -The bathroom was the size of one you'd find in a camper. The sink doesn't work if the shower is on. The toilet is at a kitty corner because if it was flush against the wall you wouldn't fit; your knees would hit the wall. Overall, this made it tough for two people to get ready in the morning.

Pros: - next to higashi shinjuku station - staff were friendly and spoke English - free luggage storage - when we booked our trip, it was cheap compared to the other hotels that we were looking at - tully's coffee and Lawson's downstairs Cons: - super tiny rooms - even tinier bathrooms - non-smoking room smelled like smoke so we had to open the window to air it out We were only there to sleep so it wasn't a deal breaker. Would I stay here again, yes.

Our room was absolutely infested with bed bugs. Hotel staff denied any help to us. Staying here ruined my experience in Japan. If you stay here PLEASE check your room before settling in. Do not let your luggage touch the floor or bed.

Tokyo is gonna hit you with a pretty decent price tag one way or another. Whether it's not really understanding the public transportation system or dining in a nice restaurant that doesn't disclose the prices there's really no way to avoid spending some coin in the largest city in the world. That's why the E Hotel Higashi is a pretty solid bet for any Americans who aren't going to be in their room a whole lot. It's one of the cheaper options in a great area (Shinjuku) of nightlife and entertainment. Yeah...it's super small, but what it lacks in size it makes up for in friendly service, comfy bed, and a toilet that shoots water up your butthole. It's accessible located right next to the train station and close walking distance to the Golden Gai which has a ton of small little bars to hit up. Not for you if you want to throw a hotel party, but who the eff does that when they're vacationing in Tokyo?!?!

Oh my, I can't believe how small the room was. It barely had space for three luggages. You can only open one luggage at a time. As for the bathroom, it was really tiny. Once you walk in, you're in front of the toilet. Take two steps and pull be in front of the tub and sink. You can only use the sink or tub. You can't use both at the same time since they require the same handle to turn it on. That was a bummer. Also, the tub was like 2 1/2 feet tall. I kept bumping my knees on it. It was annoying. The housekeeping was good. They made sure to refill the water daily. The bed was comfortable but I was really annoyed that you can control the air. One day, it was so hot and I couldn't turn on the a/c because they set it to heat only. I had to open the window to get some wind. Overall, I won't be staying here again.

Hotel is decent for the price but it was sorta hidden. You will have to go up to 2nd floor to checkin and show passport. If there are other people, passport maybe need but maybe able to slip away. The bed is ok, nothing like Hyatt or embassy.

Stayed here for 7 days during my trip to Tokyo last spring. I wasn't too excited to stay here, but it was part of packaged deal, but I definitely had a change of heart! E hotel is a small boutique hotel near the kabukicho area, which is very lively with a host of clubs and panchiko parlors. Location 5/5 -It is just a few steps always from the metro entrance (blue line) and a also a few steps away from a Lawson. There are lots of food options nearby as well as drugstores and don Quixote (99 cent store equivalent, but has almost everything) Amenities 4/5 - tiny tiny room, but everything is clean and well maintained. I'm amazed that the maids are able to get in and change the sheets given the tiny space they have to work with. Price 5/5 - around $50 a night, not bad for the location and being a 3 star establishment

We thoroughly enjoyed our brief stay here. Comments by Johnny W. are so true. Staff on desk are very helpful and spoke English well to give directions. Laundry was cheap and useful to clean a few items before traveling on. Location is very handy. Everything is very tight. We setup one suitcase on the small mirror table and the other on the stool. This worked fine. No other drawers and only a few hooks for coats. Nice to have kettle to make green tea. Simple.

If you want to check out dense Tokyo urbanism and how it works at a micro-level, this is a great place to do it. Get ready for a "large room" that's basically something like 75 sq ft. You can barely walk in the bathroom, either. Somehow, I didn't mind, though. I never understood the desire for huge hotel rooms when you're traveling (or living in any big city, for that matter.) Go outside and have fun, dummy!

This hotel sit right next to higashi Shinjuku metro and Tully's coffee shop. Don't let google maps trick you into thinking it's on Meiji Dori, it's just off it next to Tully's. Our room was teeny tiny and also a bargain. Not enough space for two suitcases to open but great for just a clean place to crash. The service was good and everything looked new and clean.. Just cramped. The location is great and only a 10 min walk until you are in the hub of everything. Like you'd be spending much time in your hotel room if you're in Japan anyways... The Korean place 2 doors down with the yellow signs is also delish and it's super handy to have maccas and Lawsons closeby. We stayed on the 4th floor and heard the emergency sirens every morning and night so if you're a light sleeper.. Might be hard for you. Would definitely come back here for the price and location.

I recently stayed there in January and again in June. Being part Japanese and a Tokyo native, I would say this is a decent hotel for the price and the location. Located in Higashi (West ) Shinjuku, the hotel building is located on a rather busy intersection near Yasukuni Dori. The entrance is a little odd, because the main door is in the corner of the building between the Tullys Coffee shop and the subway entrance. Once you're in, you need to climb one flight of stairs or take the elevator to the main lobby and check in counter. Another set of elevators takes you to the floors where the rooms are located. The rooms are small, but from a Japanese perspective its comfortable and cozy. And if you can get a room on a higher floor, the views of Tokyo are fantastic. its a nice place to sleep but since you would be staying in a dynamic city like Tokyo anyway, why would you stay there all day? The Shin Ogubo area, Tokyo's Koreatown, is just a five minute walk away and the Shinjuku area with its various department stores and specialty shops are just a 10 minute walk away going the other direction. The big plus as mentioned earlier, is the subway station which is next door. This station takes you to the Oedo line which connects to other train stations and lines in Tokyo. I would definitely stay here again.

Stayed here to see the Tokyo cherry blossoms so it was very convenient that it was right next to the Higashi-Shinjuku Metro station Exit A-1 (Oedo Line). The hotel is right next to Tully Coffee Shop on the corner, 24 hour McDonald's across the street, and a Lawry's (similar to 7-11 or Family Mart) down the block. There is a fire station nearby which is the reason you hear sirens often. The staff is pleasant and speak English. The room cleaners are efficient and change everything. The room itself is small with the bed taking up the majority of the space, Little TV that gets about 6 Japanese stations, free Wifi, small frig, complimentary bottles of water, toiletries in the small bathroom. I stayed on the 4th floor which had a laundry and vending machine. The price of the hotel was not bad since it was cherry blossom time and availability of hotel rooms are at a premium but we booked early. I would come here again because of the convenient location.

VERY small rooms even for somebody small like me. But the room is clean and service is good. Also, it is close to the subway station which is the most important thing to me when looking for a hotel.

So staying in Tokyo before, my husband and I were ready for a small room. Boy were we surprised. We could barely move around each other in the room. The bathroom was a joke, we could only turn around in the shower, the shower/sink set-up was odd, and if you sat on the toilet and closed the door you would be resting your knees against the door. (My husband is 6' and I'm 5'7") We asked for a humidifier, which they gave us and it smelled like crusty feet, so yeah... we didn't use it. I felt the hotel was kind of out of the way from what I was expecting, but that's my fault for not researching the area more. If it had just been one person I would say its good bang for your buck. However, it was just so difficult with the two of us.

Just as most hotels in Tokyo, E hotel has very small rooms with very small bathrooms. Despite this, it is very modern and clean and it gets the job done. The staff does not speak English very well, but despite this they are so incredibly accommodating and honest. They provide a map of the area, which includes the subway station (just next door), a fantastic sushi place (across the street), and the surrounding area in Shinjuku. It's spit distance from some very lively entertainment, and there is an adorable cafe just downstairs for quiet mornings that call for delicious donuts and lattes. What I really want to highlight, though, is a story from my stay at e-hotel this past summer. I stayed there for a weekend with my siblings, and while we were packing up on our way to Korea, I somehow missed a small leather pouch which contained some very valuable and sentimental jewelry of mine. It took me about a week into my Korea trip - desperately looking for my pouch and hoping for the best - to finally contact E-hotel on a whim, hoping that just maybe the cleaning staff found it and didn't see the value in its contents enough to keep it all. E-hotel asked me to call back in 10 mins so that they can survey the staff. Lo and behold, on my callback the receptionist who speaks broken English had located my beloved leather pouch and agreed to hold it for me for another week. A week later on my way back to Canada, I used my 8-hour layover in Tokyo to retrieve my jewelry from the most honest, most respectable, and professional hotel that I have ever stayed at in the city with the nicest people I have ever met. My jewelry was untouched. It was all there. I consider myself extremely blessed to have chosen e-hotel for one of the best weekend of my life.

The cigarette smoke is embedded into the smoke-permitting rooms, so much so that you if you rolled up a curtain and lit the end, you could taste the legacy left behind by each and every previous tenant from a single hit. Avoid these at all costs (in my case, an extra 1000 yen/day). The non-smoking rooms, on the other hand, are liveable. You have your toiletries, a mini fridge, and a small TV. The ceiling in the bathroom is low enough for anyone above 6ft to have to crouch. Pricing is similar to other budget hotels in the area. Breakfast includes a 100 yen discount at a neighboring cafe. If you're arriving via the Higashi Shinjuku train station, best to get off the "A1" exit as it will leave you within a few feet from the entrance of the hotel.

This is a great hotel which is close to the train station. We were able to go to Harajuku takeshita st using the subway. The room and bathroom was small but it was fine for my 16 year old daughter and I since we were there just to sleep. It was easy taking the subway and the hotel staff was friendly and speak english. The siren of the passing emergency vehicles didnt bother us and wasnt as loud as some reviews mentioned. We stayed on the 6th floor which was smoking room but I didnt smoke and no smell of smoke on our floor either.