ivory03
Google
Overall my experience at Kona Tau hostel was mixed, the place itself is nice, but the owners tried to screw people over on the bill, so I´ll list positives and negatives:||||Positive: ||Breakfast is good and a large portion, its bread with butter and jam, some pastry, fruit, juice and tea. The people staying at the hostel were great, it was a lot of fun. The cleaning lady is very friendly and very helpful. The garden is lush and beautiful.||||Negative: ||Almost everyone of the people staying there was screwed over the bill. Sometime it worked, sometime it didn´t. My invoice completely neglected the deposit payment I made upon reservation. A friend got charged one night too many. Another one got an extra charge for having towels replaced by the middle of the week. People paying in Dollars got charged a really bad exchange rate. And so on… Overall it does not give you a good impression and is just unacceptable, as the place is really pricey anyways for the basic accommodation. Moreover the owner gets really annoyed with anyone pointing out that her calculation is wrong.||||It is quite a walk to the center of the town, don´t be fooled, Hanga Roa is bigger than it seems. ||||They also keep chicken at the hostel and the roosters start crowing around 4am in the morning. I know it is normal for people in Hanga Roa to have chicken, but maybe if you run a hostel, you should not keep roosters…||||At around 10:30-11pm, kitchen and eating area are closed down for breakfast preparations. Either you go out or you go to sleep after that hour there is no more sitting and chatting.||||We had to wait a long time for transfer from the airport (last tourists around) and for the return flight, the pick up time for transfer was 11am, although the flight did not leave until 2:10pm (moreover it’s a national flight to Santiago, so going 1h in advance was totally fine). We refused to go 3h early to the airport (5min away) and had to pay for a taxi.||||To sum up, I would not go there again there is plenty of other accommodation in Hanga Roa for that price, with hopefully honest owners!