Charel T.
Google
We paid on average nearly 600€ per night including dinner and breakfast, so hopes for an excellent service and stay was high.
Unfortunately this was not met et all. The rooms are ok (the room without dinner is jot that expensive), but the dinner experience was really low. Service was really amateur, it was cold because of an open door, we always needed to remind the staff. Communication was really bad although we communicated our food preferences far in advance. Service even forgot our deserts. The food was good, but sometimes cold.
The team mentioned that snacks are included in the afternoon. The snacks were some coffee biscuits and a small bowl of nuts. During our stay most of the time nothing was stocked because the staff did not care. Same for breakfast. Although it was not busy at all, the staff did not check what was missing, eg no milk anymore, joghurt. If you are paying 300€ a night for food on top of the room rate, this is not acceptable and feels like a scam.
The room was nice and very spacious. They also have a public bath on top.
All in all, stay here if you want a nice room, don‘t stay here if you want good service during dinner.