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I had a wonderful stay at this hotel. The room was exceptionally clean and spacious, with a fresh, well-maintained feel throughout. Both the front and back views from the room were beautiful—one side offered a wide, open cityscape while the other looked out onto a peaceful forest. It was also very quiet, which made for a restful night. Parking was easy and convenient, and the location was great with a shopping mall and grocery store within walking distance. The breakfast was delicious and well-prepared, with a good variety of options. What really stood out, though, was the service. The staff were incredibly kind and attentive. Every request was met with a smile, and they went out of their way to make sure we were comfortable. Thanks to them, our stay was not only pleasant but genuinely relaxing. Highly recommended!

When checking in, I noticed the front desk area was cluttered with packages and appeared disorganized. Behind the desk, the printers and other equipment were also randomly placed, giving an overall untidy impression. I checked in at 9:30 p.m. and was informed that there were no food options available in the hotel. Upon arriving on my floor and walking to my room, I saw that the carpet was extremely worn, with holes and visible dirt—clearly overdue for replacement. Once inside my room (514 / 2514), there was an unpleasant odor that I can only describe as musty or possibly moldy. The curtains were dirty and had noticeable stains on them. The room overall felt very tired and poorly maintained. The shower door wouldn’t close properly due to the alignment with the sink, which was concerning considering the hair dryer was plugged in right next to the open shower area. Overall, I was very disappointed with my decision to stay at this hotel.

The room is very bad; there isn't enough light, the lamps are broken, and the bathroom is awful. It's a real shame. The rooms on floors 10-12 and 14 are excellent, but the rest of the rooms are very bad. I'm on the 15th floor, and the rooms there are terrible.

Very friendly hotel staff made feel appreciated and valued. Breakfast was amazing with lots of fresh food served. Rooms were cleaned and tight.

I stayed in this property for the 4th time (8th Sept'25), I can see the service and property upkeep deteriorating. The water in the shower was cold both at night and in the morning too. The working table in the room is far from the seating place and there is a notice placed ' Do no move the table'. You start getting back ache if you sit on the bench and work on your laptop. If you need to take a shower, you need to get into the tub, stand inside the tub and take shower. After your shower while getting out of the tub, there are chances you can slip and break your bones. The fitness center closes sharp at 9.30 am and opens the next day at 6.00am. The bed is so big that its occupying half the size of the room. For a family of 3 its fine but not for a single occupancy. There is no electric plug socket near the kettle. You need to get all the stuff outside the cupboard and prepare your drink. Breakfast was okay okay, Fruits were cut into pieces (apples, banana and sweet lime). It looked they avoid guests taking out the fruits while leaving so they planned to cut the fruits and keep them. I could see browning reaction on the banana and apples. Not a great place.

Good location. Shower is good, lot's of water after a hard day's work. Restaurant (breakfast and evening dinner) was good. The hotelroom it self was quite basic, but that's only for the night because during the day I was out of the hotel at work.

The bed is extremely hard and uncomfortable. I was not able to get a good sleep at all. The lobby and staff are excellent though and I appreciate the free parking.

The check in and general staff attention was fantastic, but I need a room with a desk and suitable chair. The desk area is small and the chair provided is entirely unsuitable to work at the desk. An alternative chair was found for me that just about worked but still, not a comfortable condition.