10 Butchers Korean BBQ

Went there because I heard them for a very long time. Their meat was fresh at the service was pretty good. I definitely felt like they were trying very hard to give us service to get tips and they are not very attentive. The environment was very cute and very modern. I liked their display of cocktail by the door when you walked in. I think overall consider their price. It’s a little bit overrated. Also, they didn’t provide us a bag when we asked for a box for takeout. It’s not a big deal, but consider their price tag. I would say their service was not OK.

The food is very good and the service is also very good. All the cooking is done tableside by their servers. However, the price is rather high. I don't feel this place is much better than Baekjeong (valley fair) which is also very good, has very good service, and is a bit less expensive for what I consider pretty much identical product. Upon paying the bill, I paid 10% in tip. The default lowest tip option is 20%, but I don't do that. My personal policy is 10% for good service, and if the service is poor, I typically give nothing. So in my book, I gave what I consider a "good" tip. The server seemed upset and asked me, no 20%? I said, this here is what I tip for good service. This was rather off putting. I don't think servers asking for more tip is a good look for any restaurant, especially one like this that aspires to be a high end KBBQ. I personally think tipping 20% is ridiculous for the type of skill required to be a server. If I were to ever return, and if I were to be harrassed for more tip, you can bet the entire restaurant is going to know how unhappy I would be. If management would like to contact me about this, I'm happy to discuss. I typically visit high end restaurants pretty often so if management doesn't think this is a problem, there are plenty of other places to spend my money at.

We’ve been here many times with family and friends and have never been disappointed! Our recent visit was beyond and above with the server, Minho. He was so friendly, knowledgeable, attentive, and professional. He cooked the meat well, brought us extra side dishes, and we had time chatting with him as well. The restaurant could get a bit loud and the wait could be longer during the rush hours. But we love the food quality, service and will come back.

This place has become a go-to spot for us and our friends, and it never fails to impress. On our latest visit, James took care of our table and truly elevated the experience. He was warm, informative, and extremely attentive throughout the meal. He handled the grilling perfectly and even brought over some extra sides without us asking. We also enjoyed a pleasant conversation with him, which made the evening even more enjoyable. While the atmosphere can get a bit noisy during peak times and the wait might be longer, the consistently great food and outstanding service keep us coming back.

The food was delicious. Maybe even more so because we waited so long to finally get seated. Be prepared for a bit of a wait. The side dishes were good and the meat was great. This is a spot where they do the cooking for you. The bibimbap and japchae is good too. The vibe was nice and service was on point.

Came for Sunday lunch around 3 PM. It wasn’t busy—only three parties waiting, and we were first. Unfortunately, the front desk staff (I believe her name is Kiki) was unfriendly from the start. She took down our number incorrectly, even though we were sitting right in front of her. When a group that arrived after us got seated first, we asked what happened. Instead of apologizing, she raised her voice and said, “OMG, there are so many customers, how can I recognize your face?” Really? There were only three parties waiting. It wasn’t a big issue until she made it one with her attitude. On the bright side, the staff at our table were professional and the food was good. But that initial experience ruined the visit. Management really needs to retrain the front desk. Sadly, we won’t be coming back.

My wife and I just got done writing a review but we didn’t send you guys pictures of our unbelievable experience at your fine dining restaurant and we wanted to share it with you. Once again, thank you for making our lunch simply remarkable. You have customers for life and our waiter was simply wonderful.

The ambiance was nice, but the food was mediocre and the service was terrible—definitely not worth the high price, and I won’t be coming back. Our waiter never smiled and seemed impatient throughout the entire meal. He kept rushing us—prompting us to order quickly, checking in repeatedly to see if we wanted boxes, and giving off a vibe like he couldn’t wait for us to leave. We spent $170 for just two people and were only there for an hour, he started to rush us when we just sit for 40 minutes, yet the experience felt hurried and uncomfortable. He also did the tableside grilling, but cooked everything at once, which meant the food got cold quickly unless we rushed to eat. -Prime beef short ribs: below average quality -Beef tongue: overcooked and served all at once, so most of it was cold by the time we ate it -Tofu soup: the worst I’ve had at a Korean restaurant—while the ingredients seemed fresh, the soup base tasted like something from a supermarket Seafood pancake: deep-fried and not worth ordering Overall, very overpriced for such a disappointing meal and poor service.