10 Corso Como Store

This store has some of the worst customer service I’ve ever encountered. The staff’s attitude is astonishingly unprofessional—cold, dismissive, and outright rude. From the moment I walked in, it was clear that customers are treated as an inconvenience rather than human beings. The employees don’t greet you, don’t offer help, and instead act as if you’re disturbing their day by simply existing in the store. Their complete lack of basic courtesy is shocking for a business that expects people to spend money there. If management doesn’t step in and completely overhaul the team’s attitude, this place has no future. There are plenty of stores in Milan with professional, respectful staff—this one is absolutely not worth anyone’s time.

I visited this shop yesterday with the intention of making a purchase, but the experience was extremely disappointing from the start. The atmosphere was tense and unwelcoming. Not a single staff member greeted me at the entrance, nor did they show any hint of a smile or willingness to help. As I walked around, I felt a constant sense of unease due to the pressure and indifferent attitude of the staff. I wasn't able to browse comfortably, so I decided to leave immediately, giving up on the idea of buying anything. The exit was a final confirmation of their lack of professionalism: two employees at the entrance, busy chatting, gave me a nasty look without even bothering to say goodbye. After reading other reviews, I've noticed that my experience is not an isolated case. If the goal is for this business to thrive, it is essential that staff management is radically changed. A shift in your team's attitude could make a huge difference :)

workers there were so rude and aggressive, as soon as we walked into the store, the male staff said “he~llo🙄🙄🙄🙄🙄” in a very sarcastic way and sigh very loudly and walked away. Another staff member glared at me as if she wanted to kill me while I was looking at the items.,

The bookstore has a cool selection of books and products in design and fashion. Also you can find some rare pieces and limited edition there. Love it!

This was my second time in Milan and my second time in this space – and every visit feels like a little celebration. I was especially excited to see Vaquera’s runway pieces in person! On the second floor, I found what might just be my perfect perfume. A huge thank you to the consultant for taking the time to walk me through the scents and their stories – it was such a special experience. I didn’t have time to come back the next day to buy it, but I’m already dreaming of returning and getting it here. I’ve seen a lot of comments about the staff following people around, and I understand the frustration. There were moments when I also felt a bit uncomfortable, but personally, it didn’t bother me too much – I guess that’s just how it is in most Milan boutiques.

I have to agree with others mentioning how arrogant and unpleasant the sales team is upstairs of the building. No comments about the downstairs staff as the sales people were super nice and helpful, but you really have to do something about the upstairs if you want people to have a nice shopping experience and make them want to come back….. When I asked the salesman about the perfumes, he almost wouldn’t look at me and seemed completely uninterested in what I had to say. I understand shyness, but this just felt dismissive. On top of that, he even told me he couldn’t understand me because of my accent (I am bilingual in English so this comment had no reason to be), which came across as rude and unprofessional. As a paying customer, I expect basic courtesy and respect. I won’t be returning, and I wouldn’t recommend this place to anyone looking for good customer service.

Beautiful store and great selection, the lady with short hair working in the perfume section was very friendly and kind

Nice concept store and restaurant. Their tuna was really delicious so was the tiramisu!