10 Karakoy

This was my first visit to Istanbul and at first I didn't understand the location well of this hotel, but at the end of the trip I understood it was perfect, because it was right between the oriental and the more modern part of the city. The hotel itself is beautiful and being attentive to details, I can only mention few negative points, which didn't affect my stay in any way. For example, the hairdryer cap was missing and the bathrobes were not in the wardrobe, dental kit was not in the bathroom (I had to ask for it). In a 5 star hotel I would expect these little details to be perfected. Other than that, everything was literally perfect. The rooms are architect-designed and you can really feel the luxury touch. The staff were amazing and were very welcoming and professional. I reccommend this hotel to everyone who wants to stay in a beautiful hotel with a reasonable price. Also, it is worth paying extra for Deluxe Signature room, as they are more spacious than standard ones.

We have stayed in the hotel for 2 nights and 1.5 days and I can say that the only thing that left me really satisfied with my choice is the location, its perfect, close to everything a tourist needs. The hotel itself is fine, the interior is nice and authentic, but nobody mentioned that the front rooms faces the tram ways and it is quite noisy during the night, you can hear and feel how the tram passes, if I knew it, I would not book this hotel. This was the second 'surprise', but first one was the toilet...it was dirty...I was so I did not want to call to any hotel employee and deal with it, but now I know that what I had to do... We have booked the room with breakfast and breakfast was so poor, and I am not referring to the lack of options here, cucumbers had Domestos smell and coffee was absolutely horrible, would not recommend breakfast options, waste of money. But the most ridiculous thing happened the day we were leaving the hotel. We have been told that we've drunk San Pellegrino from the mini bar, which of course we did not. Who will drink a mineral water which costs 5 Euros in the mini bar and 2 Euro in the nearest shop!? Please, bear in mind that we are locals, we live in Turkey. The face of the hotel employee who were telling us this was like she could not care less if we live or die... All in all, would never recommend this hotel to anyone, there are plenty of options where you will feel much better for the very same budget.

Beautiful hotel in a great location. The hotel itself is clean and the beds are comfortable. It's right near the beautiful Galata downtown area and very close to the metro which makes it a great central location. The staff are friendly and helpful. Breakfast is pretty good too. The fitness center is a nice bonus, small but pretty comprehensive. Would definitely stay again!

The hotal perfect, location very close to metro,tram, bazaar, galata port. Back side of hotel coffee shops,restaurants. Room are great, clean, comfortable, Access very easy. Employees are very nice, helpful, smiling, supportive all times. Definitely I will visit them again.

Both front office and reservation teams are very attentive and helpful. Room was clean also location of the hotel is really good. We stayed there for a business trip , hotel matched our expectation. We will chose the same hotel next time. Thank you for everything

Was recommended to stay at 10 Karakoy by another hotel. After having the best view at that hotel came to 10 Karakoy with a window that was facing the back street. Was surprised to say the least that when I asked housekeeping to change the sheets as there were stains, they didn’t do such thing. I did speak to the front desk working that there was a strong smell coming from the toilet, left the room for the housekeeping to deal with and to my surprise I came back to my room missing USD100 note that I had left in my bag. You would have thought a 5 star hotel as such would have their security in place to protect tourists. I would only recommend this hotel only for their location other than that, you can get better service and value for money from other establishments in Istanbul.

We stayed at this hotel for 3 nights. It was a girls' trip. As a woman, you feel very safe in the hotel so it was okay to pay a little bit more. It is really very clean and the rooms are cleaned daily. The hotel always smells great. Nice interior and very nice staff also very helpful . Great location . Public transportation nearby or you can walk a bit. Despite the location it is not noisy in the evening. Don't understand the bad comments but people nowadays always find something to complain about...🙃🤦🏽‍♀️

Hotel is very well located and rooms are nice, unfortunately front desk service was very disappointing. Check in took long time, rates agreed was disputed. except for the manager, most of the front desk staff lacked knowledge of tourist information. However, porter was very efficient and friendly. Rooms are nice and spacious and clean.

I love this hotel. It's BEAUTIFUL and the staff is amazing. The restaurant is one of the best in Istanbul and the lounge is cool. What's even more amazing is the customer service. I broke my foot (at the metro station) during vacation in Istanbul. I tried to champ it out in my room thinking it was a sprain but I was in excruciating pain and the wonderful staff finally convinced me and sent me off to a great hospital. Upon my return from the hospital they literally catered to me and were so empathetic while I was in crutches and a boot. They sent free food to my room, had their concierge fill my prescriptions for the pain meds, they walked my friend and I to a restaurant and had patience while I was struggled the crutches!!!! They really went above and beyond. I am forever grateful to the kindness the staff and management have shown. I cannot wait to go back and just bring gifts back for the great staff. If you're ever in Istanbul, please stay at the 10 Karaköy.

10 Karaköy is a boutique hotel and, with less than 75 rooms, one cannot expect all of the amenities customary at a major property, such as room service or a swimming pool. What one gets, in trade off, is a quiet, intimate, and well-maintained facility that offers a pleasant stay in a good location. Still, though advertised as a five-star hotel, this is really a four-star property and I have evaluated it against that criteria. LOCATION: 10 Karaköy could not be more centrally located for most of the key visitor destinations in Istanbul. It is mere blocks from Galata Bridge which, after crossing, places one 30 minutes (by foot) from the Blue Mosque, Hagia Sophia, Basilica Cistern, and Grand Bazaar. Thirty minutes in the other direction is the Dolmabahçe Palace, Istanbul Naval Museum, and Vodafone Arena. For those who prefer not to walk, a metro station is just a block or two from the hotel's entrance. There was heavy construction occurring outside the hotel when I stayed, which included ground-penetrating drilling. This construction began at midnight and continued until 4 a.m. On two different nights I was awoke by the walls of my room shaking from the tremors of the drilling and the noise level was so loud it was impossible to get back to sleep. This is obviously beyond the control of the hotel but requires mention anyway. ROOMS: Rooms are modern, impeccably maintained, and well-appointed. STAFF: Hotel staff are friendly, professional, and accommodating. AMENITIES: There is free wifi. There is no room service. FACILITIES: Though hotel literature indicates the ground-level restaurant is open for lunch and dinner it was, when I stayed, only open for breakfast. The bar serves a short menu of simple, pricey, and uninspired fare that - though nicely presented - may simply be pre-packaged meals that are heated. While the hotel advertises its open-air rooftop "Sky Terrace," this facility was closed during my entire stay. This may simply be a function of low hotel bookings brought on by the current Istanbul tourism downturn and the need to limit staff. A small exercise room is clean and tidy and stocked with modern equipment. The hotel's lobby is a work of art.