Gabby Busingye
Google
The ambiance is great, and the food and drinks are good. The music also adds to the overall vibe.
However, after visiting three times now, I’ve noticed a recurring issue with the service particularly with some of the younger waitresses, who tend to come across with a bit of attitude. Each time, the service has been underwhelming.
I’m not sure if it’s a racial thing or something, as I’ve seen other people of colour there who seemed comfortable. So I’m not sure if it was a personal thing towards us, the lack of friendliness and attentiveness stood out to us. For example, a few days ago I stopped by just for a few drinks with a friend, and after finishing our first round, it took about 40 minutes before anyone came back to take another order and that was only after we got up to leave. The staff checked on all the surrounding tables except ours, even though the place wasn’t busy at all.
Overall, while the setting and food are great, the service particularly the attitude and attentiveness of some staff could really use improvement.