1213 Walnut Apartments

I recently toured 1213 Walnut with Mandonnah (Leasing Agent) and she was very welcoming and helpful showing me around the building and explaining all the details for leasing an unit! Unfortunately, someone got the unit I wanted, but nonetheless, Mandonnah was excellent with showing me other available units and current promotions. The building itself is very modern, has a nice rooftop, lounge, gym and so on. I highly recommend! Shout out to Mandonnah and Miranda who I also toured with briefly. They were very helpful. I will be looking at living here when I get another chance!

Miranda was absolutely wonderful to work with! She was friendly, professional, and very courteous. She made the whole apartment viewing experience easy and enjoyable. She was incredibly kind, knowledgeable, and patient. She made me feel welcome and comfortable throughout the process. Thank you! Tracy

edit：it’s funny to read how great I felt first moving in. AVOID the south corner unit, you’ll get endless random mechanical noise from INSIDE of the wall. Maintenance came and claimed it’s fixed but it’s not. The building itself is a 7/10, great location, great view if you’re south facing/above 16 floor. The office was great BEFORE you move in (or maybe it’s just my agent Jasmine who left a few months after I moved in, good for you Jasmine) There’s no “property management” team except for those leasing people, who couldn’t care less about your living experience. Their priority is to lease out as many units as possible. Don’t expect to reach any of them with maintenance issue once you move in. The team shows no empathy. I called the regional manager’s number, who consistently comments under all the bad reviews, bc no one in the building is answering my maintenance request and the mechanical noise has been going on for a whole freaking day + night, and the regional manager just told me to “keep calling the property”. ———————————— Boy oh boy, how should I start. Moving from a "disgusting" student apartment building with a barely existing management team to 1213 Walnut has been the greatest choice I made in 2024. First off, after touring a bunch of apartments around center city, the leasing agent here, Jasmine, has really raised the bar among her peers. She truly cares about you! Her friendlyness and kindness tell you a lot about this place and the mgmt team. The service she delivered gave us such a great first impression of 1213. And I think it's safe to confirm that my first impression is valid - everyone at the front desk and on the maintenance team is super nice and approachable. It really makes you feel like home right away. So, whoever on the leadership team reads this, please give our fav agent Jasmine a raise/bonus. And considering that I even dragged my friend to sign a lease here, I don't need to tell you how much value she's bringing to 1213.

I toured 1213 Walnut with Miranda. She was very helpful & quick to respond to my endless questions regarding the apartments. The building, amenities, & location are ideal... I would highly recommend asking for Miranda if you are in need of an apartment.

I lived at the Embassy Apartments for many years. Had the one by the elevator but didn't bother me. I was on the 10th floor and loved my view. I sincerely miss being there and walking up to the Square.

Absolutely stunning building. If you haven't already toured this building its a MUST SEE! Very helpful staff. Amazing amenities, and really nice sized units.

2nd Update: Somehow there is even more construction going on it never ends in this building. They never answered why we have to pay them additional money to just pay rent. Instead they sent a snarky email saying you should have received and email explaining the cost. Yes I received that email my question is why did you make a switch, raise rent, and now I have to pay additional money just to pay rent. Can’t wait for my lease to end. UPDATE: They are faster at checking their reviews than they are at responding to emails or addressing anything needed by residents. I want to start by saying that maintenance and the concierges are all great, but the building is a nightmare. The past two months has been nothing but problems. What they don't tell you before signing a lease is that the building has flooded several times impacting multiple floors. Due to that there was construction for over a month. Now their billing service is not working correctly and we are told they are being switched over to a different service. They now want to charge us for THEM to switch services. We already pay over 2000 for a studio and an amenity fee, AND an admin fee. Now due to this mess-up they claim we haven't been charged correctly and now going in and charging us at random times with no communication for prior months. Plus they want it the same day. Walls are paper thin you can hear everything from the street no matter what floor you are on. Somehow they are still better than PMC but that ain't saying much.

I've been fortunate to work with Sean and Ryan, two of the building's leasing consultants, who are two of the nicest people you'll ever meet! They're always willing to answer any questions you may have. The concierge is also very friendly and helpful. I moved in very recently and the move-in process was easy thanks to the building's loading dock, which you can reserve. The building itself is gorgeous and located in an incredibly convenient location.