15 Park Row

I've lived at 15 Park Row for 7 months now, and I'm extremely happy with the experience going into 2026. The entrance is more secluded and faces a lot of greenery thanks to City Hall Park, so it has a very elegant feel to it. The front desk, maintenance, and management are all very friendly, responsive, and helpful. I gotta give a special shoutout to the front desk. Every one of them are awesome and know every single resident's name, always give a warm greeting etc. The package room staff is also 10/10. I saw the bad reviews about laundry and elevators before moving in, but everything has been super seamless. There are like 8 elevators, so you're never waiting on one, even if one is undergoing maintenance or repair, and the front desk and maintenance make sure things go smoothly if one is ever out of service. Laundry is just fine. Machines are cleaned and serviced regularly, and easy to use with an app or reloadable card. The fact that there are other floors with available machines if your floor's is in use is a good thing. Going to other floors isn't that inconvenient lol. I haven't gotten back around to lease renewal discussions yet, but I can say that I'm very happy with this building so far. Definitely check it out, and if Richard is showing the building to you, you're in good hands!

I lived in a two-bedroom with a roommate for two years, followed by a studio for one year, and both experiences were equally amazing. The management team—especially Rich—and the entire staff at 15 Park Row have been exceptional, and I’m genuinely sad to be moving out. I could absolutely see myself living here again in the future if the opportunity arises. Thank you to Rich and the entire team for making the past three years such a wonderful experience and a place I could truly call home. Wish you all the best!

I’ve had a great experience living at 15 Park Row. The building is well maintained, the staff/concierge team is consistently courteous and helpful, and maintenance requests are handled quickly and professionally. The gym is clean, well maintained, and has plenty of equipment and free weights. I also have a dog, and there are several great parks and walking areas nearby.

Incredible building with a terrific management team on the ground. Lived here for 3+ years, and Rich was fantastic from the day I moved in to the day I moved out. He really made the place feel like home. The elevators have stopped being a problem a long time ago - they have SIX elevators, 3 for each section and two service elevators!! Definitely miss anthony and preferred him over the current concierge suits and skirts, but the new system is very professional. The doormen though, are what truly make this building home. Lenny, Barry and crew all truly fantastic. Teared up when I left :’) Cannot recommend this building enough. Tour in person so you get the units with the light. And when you go, tell Rich i said hi — he’s the absolute best and can solve any problem!

concierge is great but management is a hit or miss One member of management was difficult to work with and initially cheated us $95 from our security deposit. Understand that’s not a lot, but it’s the principle of it. He said there were no damages to our apartment upon vacating, but wouldn’t explain the discrepancy and told us to balance out the ledger ourselves. He finally reviewed the ledger/explained the discrepancy (and we received the correct deposit amount) after many emails and someone senior told him to address it. Rich was very accommodating when our rent jumped from year 1-2. Love seeing Lenny (teared up when I moved out of the building after 2 years), Mark, and Danny every day Moved because wanted a change in scenery and switched jobs. Unit was modern/great other than the fact that it stared at a wall/no light

Its a great building. I've been here for over a year and its very reliable and cozy.

The staff and building common areas are fine. At least 60% of the units face inward into a dark and depressing central area that is now being blocked in by another tall building. These units have these huge windows that let in no natural light, and it feels like nighttime all the time. Depressing. And you can't open the windows because the dirt and dust from the construction flies in. So no fresh air either. Make sure you see in person before signing the lease, as the videos and photos are deceptive.

Don't fall into the trap of renting here! They play games with basic amenities like gas, leaving you cooking on hot plates like you're camping. Elevators? More like constant letdowns that guarantee you'll be late everywhere. Icing on the cake is ear-splitting construction noises making it impossible to work from home or even have a peaceful moment in the apartment. It's like living on a perpetual construction site! This isn't a new story. Reviews just like mine have been echoing for years. The so-called "new management" has made things even worse. This place is a trap - they also send lease renewal notices with 50 - 75%+ rent increases as they know how much people hate moving! Steer clear of this place for your own sanity!

I should have listened to the other reviews. The url for this page is -2, so I wonder where the original page went. My spouse and I moved here in May. It was great! None of the issues described by other reviews. WE thought they were over reacting. Oh, we were so naïve. Last week an email went out mentioning that the gas would be off for repairs. That was on 2/15. There is still no gas. Last update from the property manager is that it will be 'weeks'. But don't worry, they gave out hot plates. The dryers are gas, so only dryers on floors 3-8 can be used. There's 26 floors in the building. THeres a 'reservation' system, but thats bullshit. They re still working on the elevators. One of them is always down. SO who knows? There's also construction next door. Which I know isn't managements fault here, but jack-hammers starting at 8.15am-6pm sucks. Stay away! Don't bother. This dream turned into a nightmare. I dont know what we're going to do.

I see some less positive reviews which surprises me a bit here. I've been a tenant at 15 Park Row on the 24th floor for 2+ years and overall, I consider this building to be very good. The staff is fantastic and responsive. Lenny at the front desk is one of our favorite members of the team. Yes, I agree this building is not perfect and some of the issues could be fixed with a renovation, but for the cost and the quality of the apartment and the level of service, I would say that it's a very good building for my family and I would recommend to anyone who is looking for a fairly priced apartment in lower Manhattan.

Absolutely under no circumstances should anyone ever live in this building. The elevators are a disaster and it's a 50/50 chance by the day if they're going to be working. Numerous tenants have also gotten stuck in the elevators, which is a disaster waiting to happen. Management is unresponsive and are completely unhelpful. They don't care about the tenants of the building and do whatever they need to make a profit. Gas has also been out in the building since February and will likely be out for a while. Management had the nerve to raise rents over 40% with all of these conditions. Avoid at all costs.

Poor management of the building has sad, surreal consequences on the tenants. There was a gas leak in the building early 2022, and the City unilaterally shut down gas on the building. The management has been very slow to respond, and in the meantime tenants don't have gas for cooking stoves or even using dryers. Elevators don't work. The management are happy to make $$$ on the tenants' back.

This is a terrible building. As a previous tenant, I can not reiterate this enough. The elevators never work, the doormen do the bare minimum, and there are constantly cockroaches present. Building management has also created a new Yelp page in an attempt to deceive new renters. DO NOT FALL FOR IT! https://m.yelp.com/biz/15-park-row-by-firstservice-residential-new-york?osq=15+park+roe

Do NOT live here. We had the worst experience living here. The property manger Vitool is literally the worst. Not responsive at all and when you do speak with him- he is nor organized. They also have cockroaches. The elevators never worked( which is scary) but never offered any incentives for how long we needed to wait for anything in the building to be done. We lived in the building for 3 years and would constantly need to walk up to our floor. They just don't care about you. Do yourself a favor a find somewhere else to live. OH AN VITOOL PROBABLY WROTE THE ONLY GOOD REVIEW HERE SINCE THEY CREATED A NEW YELP PAGE. He got a lot of bad reviews in the other page as well.

I am a current resident at 15 Park Row and have been so for the last 3 years. Like many New York residents, the recent Covid crisis has impacted me physically and financially. At the beginning of the pandemic, I brought my concerns to the previous building management, Lucky LLC., requesting rent concessions due to the current economic climate. As luck would have it, no pun intended, but with irony, my rent was raised two weeks prior, and the Covid crisis subsequently gripped NYC. I went back and forth with management for weeks to gain some relief. As I was finally able to speak with Vitool Pradith, Property Manager, he was able to persuade management to stay my rent at last year's monthly rate, which was at least a small win. A few months passed and the city saw a mass exodus due to a number of New Yorkers losing their jobs with no ability to pay inflated prices for city residence. During that time rent across the 5 boroughs dropped significantly and our building came under new management, Park Row LLC./Atlas Capital Group. Thankfully Vitool's work ethic was appreciated and the new company kept him as one of the few staff to remain in their employment. Vitool helped me to work with Park Row LLC to renegotiate a new lease for a slightly smaller unit in the build with a significant decrease in my monthly rent. This was much needed. I am truly grateful to Vitool and Park Row, LLC. for giving me the opportunity to stay at a reasonable rate as I love the build and it's staff. The building has also started to make improvements on long needed repairs and upgrades which makes the place look more aesthetically pleasing. If you're looking for a unit in a well maintained building in the heart of FiDi, 15 Park Row is an excellent choice.

I can't imagine living anywhere else! I am a current and extremely happy resident at 15 Park Row and going into my 5th year in the building. I love living here so much that I even had my brother and best friend get apartments here. You can't beat this location- easy access to transport, and who doesn't love high ceilings, gorgeous kitchen finishes and spacious closets? The building also recently changed ownership, so a new YELP page makes total sense to me- FRESH START for FRESH OWNERS! I have seen so many improvements since the switch- the elevators that were once never working are finally getting the attention/maintenance they have always needed and never got- Construction finally starting up again on some of the older units/ floors/hallways and the long awaited rooftop common space- that were put on pause with old ownership. Last but not least so thankful that they kept the fantastic staff who I consider family at this point!!!! The Door-Lenny, Roop, Harry, Kenneth- to my all time favorite in maintenance- Freddy- and of course Vitool and Rich in leasing who have made each new lease and new apartment within the building a seamless, easy experience. I know that typically only upset and unhappy people write reviews, so I felt it was only right to share another point of view and a positive experience! Keep it real NYC! xx

Do not live here! GAS has been down for months so that means no laundry and no stove... elevators terrible! Just don't do it, save yourself the stress. moving out next month thank god.

Stay away. Stay far away. See previous posts on the other 15 Park Row Yelp profile. Did they create a new page to try and escape the horrible reviews they've gotten? Kicked me out of the building because I "complained so much" about the constantly broken elevators and unfinished hallways.

The owners and managers of 15 Park Row have been very professional and helpful in my experience of working with them over the last many years. In particular, Vitool Pradith has been an excellent point of contact for securing a new apartment and navigating the move-in process. He has been a pleasure to work with and I highly recommend connecting with him for yours needs. I have also found the building staff to be friendly, pleasant, and knowledgeable about the property and handling outstanding issues. Overall, this is a great place to live for those seeking a historic landmark building with an outstanding location and overall access to New York City.

DO NOT LIVE IN THIS BUILDING!!! This whole apartment building is absolute trash. When I moved in it seemed like a great deal but so much is wrong with the building and management refuses to compensate us fairly. I barely get any hot water in my unit and if I do, it's only in the shower during certain times of the day. The gas was cut on 2/3 and has been out ever since. They didn't notify us before they cut the gas and they haven't told us how long we will be without it either. Management refuses to decrease our rent and multiple tenants are threatening to sue the building. The elevators rarely work and people get stuck in them all the time. 1 Park Row is building a new building right next to us and there is constant jackhammering starting at 8am going through 5pm. If you're planning on working from home, do not rent an apartment in this building, you will regret it. Oh! And we're paying for washers and dryers on our floor and they don't work half the time! The one good thing about this building is the people at the front desk. They are so kind and understand that this building is absolute shit right now. But whatever you do, DO NOT LIVE HERE! Management doesn't give a shit about it's tenants and this building is falling apart.