21 Pilates NYC

I took my first Pilates class here today. Emily was the instructor and she was very patient and friendly. I loved the flow of the class and she communicated perfectly with every new exercise. The actual studio itself is beautiful, bright, clean and welcoming. I love how this class was fun and challenging! I will definitely be back :)

I took Dominique’s Express Reformer class this morning for the first time and absolutely loved it. She is an OG Pilates instructor who has mastered her art and is a top tier instructor. She offers hands on adjustments and really ensures each client has perfect form and movement (how else are you going to strengthen that core)!!! The class starts on the dot at the start time, which is highly valuable for busy people! This is a beautiful, intimate studio with old school reformers and traditional Pilates accessories. The studio is very transparent about the timing and when they expect people to be there. It’s disruptive to join beyond 5 minute timeframe and I’m shocked to see low reviews due to people who couldn’t follow this. This studio is very high quality and I’m excited to join more classes here.

No frills express classes. Studio is nice and well equipped but the machines are a bit flimsy. Teachers are good and it’s very inexpensive on classpass All in all would recommend but be on time not early and not late bc there is no waiting area

I try to come here once or twice a week. The facility may not be the fanciest, but even with taking the class once a week, my body feels stronger. I love taking classes with Annie and Emily. They make sure you get your workout done in that 40min! If you have a busy schedule, doesn't want to sweat too much, but still get stronger, you should come here.

I love this studio. Emily has high expectations and each class is challenging. You truly just get stronger. I’ve gotten so strong and I am so proud to be a Pilates gal thanks to 21 Pilates. My lower back issues are gone and each week I see a difference. Highly recommend this woman and AAPI owned studio!

I’ve been a loyal attendee at this studio for over a year and have generally enjoyed my experience. However, my recent experience has left me deeply disappointed. Today, I was locked out of a 10:00 AM class for being just five minutes late, despite the instructor having previously stated in an email that attendees wouldn’t be allowed in until 9:55 AM. Typically, there’s a 10-minute window to allow attendees time to undress and prepare, which seems reasonable—especially on a day when the temperature is 30° outside. What’s even more frustrating is that when I rang the doorbell, someone answered and informed me I couldn’t attend. When I requested a refund for my credits, they hung up on me and ignored my subsequent call. This lack of professionalism and courtesy is unacceptable. Additionally, I’ve noticed a pattern of frequent instructor and policy changes without sufficient communication or flexibility for attendees to adapt. This creates an inconsistent and, frankly, frustrating experience for those of us who value this studio as part of our routine. I was genuinely excited to show up for myself today, and this experience has left me feeling undervalued as a client. After a year of dedication to this studio, I’m saddened to say I’ll be looking for an alternative space that better respects its attendees and fosters a welcoming environment.

I got locked out too being 5 min late. Last time elevator did not work and we were all 10 min late taking the side elevation. There is always problems with the elevation but when it is building it is ok and when it is you- it is not ok. I just don’t think that in the city for class during lunch break you can have this lateness rules. You ll loose all customers. I will not coming back again.

I liked the instructor, she incorporated a lot of variety and exercises into the class that I have not experienced in other Pilates classes. Some things that could be improved was: - there was a broken light that kept flashing on and off. Please just remove or replace the bulb. - the mats that covered the reformer were old/stained. I would come back to take another class if I were in the area.

The class gave a good workout but the studio is not the freshest or cleanest and the instructor (who also is the person who leaves aggressive rebuttals to any negative reviews) brought a tone of exasperation to regular cues and corrections. The poses she put us in were doable for an experienced reformer user but def not a beginner. Bonus point for convenient location.