23rd Street Hair Salon

Hair salon · Gramercy

23rd Street Hair Salon

Hair salon · Gramercy
248 E 23rd St, New York, NY 10010

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23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null
23rd Street Hair Salon by null

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Expert cuts, color, balayage, extensions & blowouts.  

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248 E 23rd St, New York, NY 10010 Get directions

23rdstreethairsalon.com

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248 E 23rd St, New York, NY 10010 Get directions

+1 917 309 0101
23rdstreethairsalon.com

$

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Last updated

Aug 23, 2025

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Wendy Du

Google
I had such a positive experience here with Tina! I came for a butterfly cut and blowout, and as a first time client, was given a free hair mask as well (a limited time deal). Tina was so attentive to me and personalized my butterfly cut to what would best suit my hair and styling preferences. It was really nice to have a professional who provided guidance throughout the whole experience and clearly valued what I had to say. I chose the salon because a lot of the clients seemed to have the same type of hair as me (long, thick hair), and I am so grateful that Tina delivered exactly what I was hoping for. I got so many compliments the whole day. The rest of the salon was also very kind. I’ll definitely be back!

Karima Hossain

Google
I recently visited 23rd Street Hair Saloon for a hair color and keratin treatment, and I couldn’t be happier with the results! The staff were incredibly friendly and professional from start to finish. Lorena was my stylist. She took the time to understand exactly what I wanted and made sure I felt comfortable throughout the entire process. My hair feels so smooth and healthy after the keratin treatment, and the color came out perfect — vibrant, shiny, and exactly how I imagined it! I’ve received so many compliments already. 💁🏽‍♀️💖 Highly recommend this salon to anyone looking for expert care and stunning results. I’ll definitely be coming back!

Alexa Kerepesi

Google
It was my first time at 23rd Street Hair Salon last week and I was met with a wonderful staff and left with an incredible experience. I had i-tip beaded extensions installed by the very talented Duneisy, who I could not rave about more! She has an excellent eye for detail and is thoughtful when installing the beads to ensure a custom look and feel. I couldn't be happier with my new hair and would recommend to anyone who is interested in extensions to book an appointment!

Juliana Catanzaro

Google
Obsessed ! I have been following the salon for months on Instagram and was really impressed with all of the before and after pictures. I have been wearing Tape In extensions for the last year and a half, I have very thin hair and the extensions were literally ripping out my normal hair as they grew out. I messaged them on Instagram and got a response right away, I had a phone consultation and decided that I was gonna go ahead and book an appointment. They paired me with their stylist named Goya. She is absolutely amazing and knows her craft so well. When she was taking out my extensions, I expected to be in pain since that’s what has happened in the past and I could not believe how seamlessly she was able to remove them without pulling out my normal hair. I originally was set on getting K tips however after Goya looked at my hair and assessed my needs, she thought it would be best for me to get sew in wefts. I am so thrilled and ecstatic about the way my hair came out. It was a complete transformation and I wish that I would have done it sooner. Everyone in the salon was very nice and attentive. I had inquired with other salons as well to compare pricing and I will say it’s a competitive market however it is all pretty much in the same range to have this type of installation. I honestly believe you get what you pay for! Thank you so much for transforming my hair.

Anna Carrasco

Google
I went to this salon before for a haircut and was really happy with the result so I came back to get a full balayage and I am so happy with how it came out! Tina did an amazing job!! I was really blown away. Would def come back again :)

Marielle B

Google
Duneisy saved my hair! I had originally tried bleaching my own hair at home, which resulted in me giving myself bright orange and uneven hair. I needed to find someone quickly to fix it. After calling a few salons, I happened to find this salon who was able to take me right away as a walk in. They were able to color correct my hair to make it a pretty auburn shade. Thank you for being able to accommodate me on such a short notice 🙌🏻 Duneisy is very knowledgeable and gave me great recommendations to help keep my hair healthy. Will definitely come back for any hair color needs!

Nat Her

Google
Celia Michelle-Duneisy was incredible! She accepted to do my hair and extensions for my special event on Sunday past 2:00 pm. She was extremely professional, attentive, friendly, and careful. She was also very detailed and checked on me every step of the way. I will definitely be getting my hair and extensions with her in the future. The receptionist, Miss Columbia, was also very sweet and helpful. Overall, I had a great experience at this salon. As a first-timer, I would definitely recommend it. Thank you, ladies!

Sai Nithya Bapuji

Google
I was in New York for an exam and happened to walk by this salon. I asked if they took walk-ins around 5:30 PM for a haircut, and they said yes, which was such a relief! I also wanted to color my hair back to black but wasn’t sure if they had time for it. Zeena was the one who helped me, and she was absolutely amazing — so kind, attentive, and really skilled at what she does. The overall experience was great, and I felt really well taken care of. It was a bit on the pricey side — the owner initially told me it would be $235 for a haircut and full hair color, but I ended up being charged $250 with taxes and everything. Still, I’m happy with the results and the service I received. Would definitely recommend if you want quality work and friendly service, just keep in mind that prices may vary a bit.
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AmiLynn H.

Yelp
Duneisy did an amazing job and made me feel welcome all the way from Houston. I found my hair spot yall!

Sheeva Nesva ..

Yelp
I moved back to the city from LA where I had an amazing extension specialist and I was nervous wouldn't be able to find someone comparable here. I initially went to another salon that specializes in extensions that was only one block away from me in the Village but I had a terrible experience, so I looked elsewhere. So glad I did! Duneisy did my extensions and did a FANTASTIC job! I am so happy and relieved to have found my place. Everyone in the salon is so nice and the vibes are great.

Rhea G.

Yelp
Absolutely obsessed with this place. I had Dilya and she gave me the best consultation followed by cut and blowout. Will definitely be back can't recommend enough!

S B.

Yelp
Very professional and cordial business. My first experience here was great, but my recent experience wasn't. The salon reached out to me and were able to reconcile the situation to my satisfaction. They were apologetic and handled the situation professionally. I respect a business that cares about its customers and takes action to make it right. From the way they handled the situation, I will be back but will double check with what stylist I get first. Their work is beautiful, and I loved my first blowout here. Definitely check them out, and if you have concerns voice them because they seem like they care. Thank you 23rd street!
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Adria R.

Yelp
I decided to try 23rd Hair Salon because it's conveniently located near my home and there was no wait time. After giving them a few chances, hoping each visit would improve, I've come to the conclusion that this salon just isn't for me. I have manageable, straight hair and my request is always simple: a smooth, straight blow-dry. Despite the simplicity, I've consistently left disappointed--especially considering the cost, which comes to over 70$ including tip for just a wash and blow-dry. The blowouts were rushed--lasting only 25 to 30 minutes--without proper sectioning, which is essential for a polished, long-lasting finish. As a result, my hair looked frizzy and unstyled within a few hours, similar to what it would look like if I had done it myself at home. The photo below was taken just an hour after my most recent appointment. Yes, it was hot outside, but I live just a few blocks away and my apartment is air-conditioned. For comparison, the stylist in the pink blouse took around 45 minutes and the results were consistently smooth and sleek. Sadly, I haven't experienced that level of care here. Very disappointed overall. Two stars because staff are friendly and they are able to make quick appointments. However, I do not recommend them for a blow out. This is the first time ever that I have lowered a rating to a one and that is because integrity matters. The owner reached out to me and yes was apologetic and even offered a free service which I kindly declined but not before addressing the condescending email in which they did not take ownership in fact the text stated " we understand that your hair is fine and had some breakage which can make it more challenging" I couldn't believe the audacity and responded to them stating that as a professional hair salon the expectation is that they have a team fully equipped to deal with every type of hair. A skilled stylist should be able to assess hair and tailor the service accordingly especially at a salon that advertises great blow outs. What is even more amazing is that if you look carefully they get some 5 stars rating by someone who has posted once to ensure their ratings go up. I still have the text and can post it if needed to demonstrate the lack of accountability let's be real here I am not the first one to say this read your reviews and instead of replying make changes in your salon so you don't earn this ratings.
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Victoria W.

Yelp
Had an amazing experience with Tina!! Such an awesome vibe, and everyone is just so talented. I got a wash, cut, and blowout -- they quote you the price before getting started, and it goes from $95-120 based on your hair length, thickness, texture, etc. Genuinely a great haircut and one of the best blowouts I've ever gotten ever. Love it!!

Audrey E.

Yelp
Came here for weft extensions removal and reinstall, so friendly so quick I was in and out in an hour!!! Duneisy was the best!

Julie H.

Yelp
Been coming to this salon since it opened. When I was coloring my hair I had the most excellent colorist and stylist Marina(sp?) but post pandemic she moved on. Since then Alex has cut my hair and he's been great. Today Lorena cut and blow dried my hair beautifully. She's lovely. I don't come often since I retired but everyone is very kind and I'm happy with my cuts and blow dry.

Lauren S.

Yelp
I never leave reviews but needed to for this. They completely botched my hair extensions - it looks like someone cut it while closing their eyes. I showed the stylist at my other salon and some friends and none of them could believe how bad it was. I contacted them since I paid almost $1000 and they said they can't refund and sent a ChatGPT-generated response back (and forgot to unbold it) as a lazy apology. Never returning and do not recommend it.

Ellie B.

Yelp
Went here for a blowout but wasn't really happy with it. They were pretty rough with washing and brushing my hair and I left feeling like my hair was pretty damaged. Also, my curls fell out within an hour of leaving.
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Marla F.

Yelp
Although Alexa is no longer with this salon, the owner is a hairstylist himself and he was extremely accommodating. Still highly recommend this salon regardless!
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Adora O.

Yelp
I needed a mental health pick me up and got a wash and blow dry from stylist Dunaisy. Her expertise shows in the results of even a simple wash and blow out. Angelica with the Angel hands almost put me to sleep. The whole team at the salon are so lovely all the time. the positive pick me up I needed. I'll be seeing her soon for my Keratin and extensions refresh

Tara S.

Yelp
I have been coming for over 15 years and they never disappoint. Duneisy and Goya are amazing stylist!!!! They are magicians with all techniques for all textures of hair.
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Madison R.

Yelp
I love coming to this salon! Duneisy takes the best care of me every single time. My hair has never been so healthy since I started seeing her. The staff is incredible too! Can't recommend them enough :)

Isabel P.

Yelp
It was my first time at 23rd Street Salon and I really enjoyed it!! The staff were very kind and Cynthia, my hair stylist, did an amazing job at cutting my hair. I would definitely come back again!

Julia R.

Yelp
I cannot recommend 23rd street salon enough, my stylist was Vilma, and she's hands down the best hairstylist I've ever had. From the moment I sat in her chair, she was kind, caring, and so genuinely enthusiastic about her craft. We talked the entire time, and she went above and beyond, not just giving me the most bombshell cut and blowout but also teaching me tips and tricks to style it myself at home. I asked for layering and a blowout, and she delivered perfection--my confidence skyrocketed the second I saw the final look, and you could see it in my face, gah!! The whole experience was refreshing and honestly healing in a way I didn't expect. Vilma even added extra touches to make my hair flawless. For $130 (without tip), I got the full package: wash, cut, and blowout, and it was worth every single penny. I walked out of the salon feeling like a brand-new person. If you're looking for a professional, talented, and passionate stylist, Vilma is absolutely the one to book. Although, I am sure that anyone at 23rd street salon is amazing. This was, without a doubt, the best salon experience I've ever had! 10/10 recommend and will be back :)
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Sana D.

Yelp
I have been a customer for 2 years but this time the experience was not great. For my $100 haircut, the stylist only took like 15 minutes, and seemed more interested in chatting with other customers than providing good service. The stylist didn't dry my hair, even though it's winter, The haircut itself was fine, but the attitude and lack of attention to basic customer care left a bad impression.

Meghan F.

Yelp
I would not come back here. I had a 10am haircut and the store was locked and empty and not opened until after 10:05. I was told to sit and wait despite saying I had an appointment. I had to follow up and ask when I could anticipate my haircut starting and did not get an answer. At 10:20 I was thrown in the back to have my hair washed and it was still unclear who would be cutting my hair. I had a very quick cold hair wash (no double shampoo no deep condition). I finally met my hair stylist who did not introduce herself or ask for my name. We then discussed what I wanted for 2 seconds with my hair up in a towel, she hadn't even seen my hair texture (I have wavy/curly hair). I then had my hair pulled straight to talk about how much i wanted cut off which made it difficult since she never saw my hair curly or discuss the length i wanted removed. I asked to have my hair curly styled instead of blow dried and she was very confused and i ended up walking out with half blown out half wet hair
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Lierra E.

Yelp
amazing device! I have so much hair and they did it on under an hour! girls were nice! very clean 10/10

Stephanie B.

Yelp
I'm so happy with the results!!!!!!!!!! Duneisy did a fantastic job with my hair. She was so gentle, kind and professional. Angela was so sweet too! Overall had a wonderful experience

Sophie M.

Yelp
Cynthia was perfect!!! And the entire staff was so helpful and kind. :) I will be returning soon
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Madeline M.

Yelp
This was the happiest salon experience I've had in awhile. I loved Dunesy, she gives this beautiful motherly vibe. The ambiance and energy in the salon is infectious. I felt like I was in Miami or Tulum. HIGHLY RECOMMEND!

Nikki R.

Yelp
This was my first time getting a haircut here and my experience was awesome. The salon is clean, and the customer service is great. My hairstylist Lorena was not only kind, but she absolutely nailed the short/bob haircut I was going for. I showed her a few reference photos and she was able to give me a cut that was similar to the photos but specific to me and my preferences. If you are looking to hop on the Summer bob trend or just a good haircut, I highly recommend Lorena and this salon!
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Rachel B.

Yelp
I went here after work when I was feeling bold (and also very desperate) to get my gray hair which seems to be turning white by the minute, fixed up, and hopefully get a new look at the same time. Alex, the Manager was very nice, and fixed me up pretty good. He explained that it was not possible to go fully blonde due to the previous damage on my hair, And said we could go gradually lighter. I would definitely go back as his entire staff, as well as the beautiful decor, generous wine and good vibes are all very inviting. Just make sure to have a fat wallet cuz the newer prices are pretty steep!

Haley M.

Yelp
It has taken months for me to even work up the courage to write this review but my family/friends urged me to do so in the hopes that it may stop this from happening to someone else. Back in November I went into 23rd Street Hair Salon for a trim. As soon as I sat down it felt very clear that the employee cutting my hair was not typically a stylist, as she kept asking another stylist to do the haircut (but she refused). I asked for an inch or two to be taken off (my hair was about 3 inches past my shoulders at that time) and specified that I wanted no layers or face framing because I figured it wouldn't be possible to mess up just one straight line too much. Halfway through the cut, the employee pulled all my hair up to the top of my head and did a big chop. When it fell back down, the chunk of hair was about 5 inches long total. I gasped, asked her to fix it (and she couldn't, obviously, it was too late). I walked out completely in shock and immediately called my mom and sisters bawling. I complained to the salon and they refunded the haircut, but honestly I cannot describe the damage this did to me mentally for the many months after. I had to wear my hair up at all times months, I didn't want to go out, my confidence was completely shattered, and only just now (8 months later) am I starting to feel normal again. This is the first time in my life I have ever left a negative review because its really not my style, but I urge you to consider a different salon if you need a trim. I used to think it was silly to cry over a bad haircut, but this experience has been so much more traumatic for me than I ever could have imagined. I think you can see why from the pictures attached.

Ella P.

Yelp
Amazing experience from start to finish. The stylists are welcoming, talented and have wonderful personalities to match. Duneisy is amazing! So sweet and incredibly knowledgeable. She took her time to perfectly match my hair color and texture, making my extensions look completely natural.

Kristin C.

Yelp
This is my favorite salon in nyc. They are very responsive, they take care of your hair. This is mt favorite place to get a regular blow out at an affordable rate (that doesn't damage your hair like other places) They are so kind, message them on Instagram and they are happy to work with you to meet any hair goals. And they have amazing extensions options
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Claire F.

Yelp
got my hair colored by Vilma! not only was she SO talented and a visionary for a very vague request- she was also so kind and so fun to talk to! she took great care to make sure that she was lightening my hair without risking damaging it, and was able to create so much dimension. im so happy with my color! thank you Vilma!
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Isabella S.

Yelp
I requested an appointment the night before and they got me in first thing the next morning. Dilya did my blowout and it was amazing. A man washed my hair and he did an ok job, wish it had more of a head massage but the blowout was amazing. Would definitely come back!

Na'ama M.

Yelp
I had a great experience at the salon and was super happy with the hair cut and the service I received from Wilma. I made the reservation via Yelp and they were super responsive and scheduled me in for the next day. Wilma was fun and caring and gave me a special treat using the "wand" for my curls. I would definitely go back if I were living in NYC. Strongly recommend!
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Stacey V.

Yelp
Moshe was the best!! I'm visiting from California had five days for my first time in New York and I love every minute of it!! I am going to miss this Salon and I will come back every time I come back to the salon and Moshe.!!! Angella at the front desk is amazing too what a great experience!!
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Christy S.

Yelp
Been here twice. The first time, I was styled by one of the female staff. She was lovely and friendly. My hair was done in less than 30 minutes, and it came out great. However, my second visit seemed unsanitary. I was styled by one of the male staff whom I wasn't aware he even cut hair, but he seemed to know what he was doing by his swift movements. What seemed unsanitary was that he kept picking his nose and ears and gone back to styling my hair right after. Will most likely visit again, but hoping he won't be styling me again.
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Chanel T.

Yelp
23rd street salon like many others were one of the closest salons to my job. So when it popped up on a yelp search for a good blowout, I had hopes for booking an appointment to have my hair beautifully done for a weekend wedding. After a little research, I scheduled an appointment at the salon with Alexa for a blowout, hoping to speak with her about the possibility of my future blonde maintenance at the salon. She has pretty good reviews for this. The salon is nice, a little small with a section dedicated to selling jewelry but its still very modern. When I arrived, the receptionist saw me and before she could even access my hair and what it needed, I was directed to follow the last chair stylist Duneisy because.. in the receptionist's words "she could manage my hair better". Now this was my first time at the salon so I followed as told. Although a little upset, Duneisy did do a decent job with my hair. The quick wash and blow dry took just about 30 mins and she was really nice to talk to. However, my overall experience is unfortunate because I was UPCHARGED (on the already pricey blowout fee) for having "coily hair" (my hair is 2c-3a), yet there was no extra care, attention, or work done on my "coily hair". Care such as a deeper wash, sitting under the dryer or flat ironing +blowdry ( things worth the upcharge). So im not sure why but just be advised you might be subject to an automatic increased fee and designated stylist just because of the way you look. Because of this, as a curly haired colored girl, I will probably try another salon in the area before booking here again.
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Dani R.

Yelp
Recently discovered this salon and has been my favorite ever since. Highly recommend!
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Briana R.

Yelp
Went here out of emergency and honestly I'm coming back Cynthia did such a good job with my hair I HIGHLY recommend coming here thank you so much!!
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Deba A.

Yelp
Best blow drying spot!!! Alex does an amazing job. All the stylist treats the customers with respect and love!

Zxc A.

Yelp
No Star. You shouldn't go here. "Giuseppe"and "Moshe" touch your body a lot. If you wear short sleeves or sleeveless, it means they touch your skin directly. They just want to touch women. It's obscene. And they don't have the skills. So they make you sit in the chair for a long time. I can't believe they are really qualified as hairdressers. And they will try to charge you more than what is listed on the price list. Colouring, highlighting is awful and will leave you with ugly hair. You will have the same experience if you go there. Good luck. I am writing another review because the salon commented that my review was false and that I have never been to the salon. I was there for 5 hours. The salon just doesn't know who I am, and what I am writing is true. Please find a review from another client from a few days ago. She wrote that the male hair stylist had no hygiene and touched her hair after he picked his nose and ears. So the male hair stylists don't know what they are touching. Unhygienic and sexually harassing hair salon.
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Joanne R.

Yelp
Loveeeeeeee my haircut. Dilya was phenomenal and so nice. I am always so scared to cut my hair but she made it such a calm and happy experience. My hair looks so healthy and it feels amazing. Can't wait to return and bring my own daughter. This is going to be my new go to hair salon!

Katherine G.

Yelp
Cynthia was amazing! She washed, cut and styled my hair in less than an hour! I didn't really know what I wanted, so I showed her a picture and she took it from there. Def coming back here!

Catherine S.

Yelp
As already stated, with a previous UNSATISFIED CUSTOMER, you offered a refund. My POLICY is I don't pay for services not received!! YOU OWE ME A REFUND! YOUR person texted ME -- and didn't identify herself as a receptionist -- did SHE do the 'clear color gloss' treatment on me ?!?!?!? On top of everything, you have internal problems: the 'receptionist' offered color treatments, when I DON'T COLOR my hair. Be professional, respect what happened, and issue a refund! They have since 'turned off' message response (such a cowardly thing to do, but that's who they are), so I was unable to respond, directly, to their message below, but here it is: As already stated, with a previous UNSATISFIED CUSTOMER, you offered a refund. My POLICY is I don't pay for services not received!! YOU OWE ME A REFUND! YOUR person texted ME -- and didn't identify herself as a receptionist -- did SHE do the 'clear color gloss' treatment on me ?!?!?!? On top of everything, you have internal problems: the 'receptionist' offered color treatments, when I DON'T COLOR my hair. Be professional, respect what happened, and issue a refund!

Linda D.

Yelp
I read reviews and as they offered makeup, I booked an appointment. Jada was so fun and professional, doing my hair and makeup exactly as I had hoped but even prettier. I'm every bit of 64 years old and she took decades off!
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Becky W.

Yelp
Hairstylist: Toma Results: color turned out great and looks pretty even Experience: so very painful and traumatizing Next day edit: The store manager Mike called to apologize for the experience I had and reassured to me that this would be a learned experience for them. He explained that Toma was a new stylist and that they would take action to help prevent this from happening again. I appreciate the effort to reach out and the reassurance. I don't want my poor experience with a new stylist to completely affect their 10+ years of great service (which shows in the color result), so just for Yelp's sake I've added a star. My advice for first time customers is to make sure to ask for a *specific* stylist who has great reviews here. ****** Details below if necessary: I would like to preface that I've had my hair bleached+colored the same area and the same amount of hair back in 2017/2018 with someone else in flushing, NY and just bleach with another salon in flushing, NY. So I know what it's like to have my hair bleached down to the roots. But this time, having my hair bleached the same way here was one of the most painful experiences I've had in my sheltered life. My head was burning and in so much pain I sat there holding myself, sweating, eyes closed trying to will the pain away. Now that I've painted the picture of how I felt, I'll try to detail the difference I noticed between this bleaching experience and past bleach jobs, while debunking some possible reasons that made this experience so much more painful. Another worker there noticed how much pain I was in. He mentioned that perhaps my scalp was too clean and that's why it burned more than usual. - Fair. I always wash my hair the night before. In saying that, that means I also washed my hair the night before for my other past bleach jobs. So I don't think that would cause the amount of pain I felt this time around. When bleaching my hair, she took globs of bleach, slapped it on my roots directly and then brushed it down my hair. Doing this, left heavy globs of bleach still sitting on my scalp. - So thick globs of bleach was bursting out of the aluminum foil wrap, smearing off my sideburns and onto my face (I was given a towel to keep wiping it off my face while waiting for it to be washed off). After the first (out of 2) round of bleaching, another worker walking by who noticed my wincing face, mentioned that perhaps they should massage oil on my scalp. But by then, my hairstylist already started applying the second round of bleach to my scalp. - She still didn't attempt to apply anything to help the growing burning pain (if there was anything that could be applied to help). To be fair, she did start to massage my scalp while it was in its second step of bleaching to help clear some of the bleach around my roots, but there were so much of it, it didn't clean up much bleach off my head. Now onto the coloring stage. From my experience (myself -when I did at-home touch ups- and other salons), would used Vaseline around my ears, neck, face bordering my hairline to keep it from staining. So it was strange to see this stylist go right into coloring without it. When another worker noticed the staining, she asked about it, but my stylist reassured her that she was going to clean it up with another color removing solution. - Which she did, but my ears and ear piercing was still stained (you can only spend so much time and effort to try and rub out the color from all that crevice. As a result: The colorist did good work. The color looks great. My hair feels very soft. BUT my scalp (post 9 hours) feels so raw and dry. I can't turn my head because that area (where my head meets my neck) lost so much elasticity. No noticeable redness (currently my scalp is too blue to tell) or blistering.

Marla M.

Yelp
First time going to this salon and I AM IN LOVE!! the girls there were nice, attentive.. Cinthia did my hair and she did a GREAT job i would definitely recommend and will be back !

Marie S.

Yelp
Went for shampoo, conditioning, haircut and blow dry. Natalia did the shampoo and deep conditioning. Asked her to be gentle and use cool water as I'd had it colored elsewhere the day before. She did just as asked and was really sweet. I rate her excellent! Cynthia did the cut well enough, BUT 1. After the shampoo, she was rough with the comb. My hair tangles easily (even after the conditioner). Since it was not even at the shoulder, I don't see what was the hurry-and why did she have to tug at it from the crown? A teenager knows better than that. 2. The cut was good but shorter than the picture I'd shown. 3. The blow dry was rough, too: VERY hot and tugged really hard, even though the style I'd show her was soft and wavy. Came out straight like the old 70's Sassoon chunky bob. So that bit (one third of the total cost) was a waste of money. It was a hot day and I could have just walked out with it wet and it would have been better. Not sure whether I'll go back.
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NY N.

Yelp
He is taking up a lot of my time under the pretense of giving me a refund. I am not going to talk to them on the phone. I think they are trying to negotiate removing the review in exchange for a refund. I will not remove the review. Below are messages between them and me. Please take a look. ------------------------------------- Dear client thank you for coming to our hair salon we are very sorry you did not get the stylist you wanted nor was happy with the service , we would love a chance to set you up with a female master colorist and get everything fixed for you with no charge and also we will be giving you a FULL REFUND back , we would love to retain you as a our future client with someone more experienced , just so this never happens to our business we parted ways with 2 male stylists this week , they don't represent our salon , thank you for making our business better please text me your paid receipt and full amount paid so we can issue you a refund back 9173314228 thank you for your cooperation -23rdstreethAirsalon management June 20, 2024 I don't have the receipt. Unfortunately, I don't think your salon is the right place for me to go. The male stylist who took care of me (Giuseppe, I believe) still works there. Other past clients have complained about Giuseppe in their reviews, and you respond that he is no longer working there. But he was working when I went. It's contradictory. I was in the salon for a long time with my hair wet from coloring, so I caught a cold and took a few days off work, visited the doctor, got a prescription, and finally recovered a few days ago. But it's still not perfect. Anyway, the time performance and cost performance are too bad. Even if you gave me a female stylist for free, I would judge your salon as not the one I should go to, taking into account the damage to my hair, time performance, cost performance, etc. Alex M. We are very sorry he got fired more then a year ago and then he said he would be a better employee after a year we gave him a chance and clearly he can't work with great stylists and a salon like ours , we thank you that you told us this otherwise it would have been hard for us to find out , we are deeply sorry and would fix your hair if you were open to it , if not please call our manager at 9173314228 to receive your refund we can help find your receipt for you we just need some information , once again very sorry thank you for your cooperation June 22, 2024 I found the receipt. The receipt information is below. Alex M. Please give a call to our manager before we send it thank you so much for cooperating we will make this right by you 9173314228 Why? I'm not call you Don't make me feel any worse. Alex M. I'm sorry you are not cooperating with us and makes us think it's not real person please work with us we want to make you feel better and do right by you thank you once again
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Joanna Z.

Yelp
Had a hair and make up service. And Delia delivered and did a fantastic job. I would highly recommend this place for hair and make up. Place is clean, organized and staff are friendly and efficient.

Erin H.

Yelp
Came in looking for some short, bouncy layers, and Tina did not disappoint! She listened so well to what I wanted, went shorter when I asked her to, and still managed to keep my length. Plus, this BLOWOUT! For the wash, cut, and blowout, my total came to $110 before tip. Thanks 23rd Street!
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Shagota D.

Yelp
First time I went- oh my god. Vilma is truly such an artist. She's such a kind soul and so much fun. She finished my hair in time for a dinner. The second time I had a lady cut my hair and she messed it up. So I called the salon and was like this looks bad and let me book with Vilma. She fixed the haircut and gave me perspective. My only issue is they charged me the blowout , it was annoying to get off work and it wasn't communicated on the phone that I would be paying for the blowout . The haircut was free because it was a fix. I enjoy this salon and usually would not go back to a salon if they messed up my hair because people are nice and they work with you. Customer service is top tier. This is nothing against Vilma because she truly is so good at what she does and the only reason I was willing to pay is how talented she is. Her blowouts last me weeks. But it should've been communicated early on there was a charge.
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Jasmine T.

Yelp
Had a color correction done here by Duniesy and got amazing results from one session, so happy with the service and the salon is very clean and comfy! Will definitely be returning