Jessica R.
Yelp
This review is for the new Loveland location...
First off, there are no servers. You are required to self-order everything at the bar, and you have to go to two separate places to order drinks and food. Super annoying when you are trying to have a nice brunch with friends and everyone has to stand in a line/be away from the table for so long ordering their own stuff.. And they want you to still tip...for what?! They won't even give you a water from the bar...that too is a self-service drink dispenser. They don't even have menus on the tables (or online) so I had to ask where they were located before we could even attempt to order.
Now onto the food/service/CROSS CONTAMINATION:
I ordered the chicken and waffles, which are NOT supposed to contain jalapeños, but as you can see from my photo there were plenty in there. I went back up to the ordering counter to double check the menu to see if I missed that, or maybe they gave me the wrong order. The girl at the counter says, "Oh they must have been left over in the griddle after your husband's order" (he did get jalapeños on his). Like what???? You don't wipe down the waffle iron between orders??? DISGUSTING. Makes me wonder about the cleanliness overall if that's their excuse. She did offer to have them remake it for me "if the jalapeños are all throughout, but they are probably just on the edges after his order"... Thank god I'm not allergic to jalapeños or they'd have a lawsuit on their hands. Also the mac n cheese is soupy and bland..reminds me of KFC mac but sadly, KFC is even better than this..
They also don't put any prices on the drink menu, so who knows what a cocktail would run you. After the table next to us had to go back up to ask if they forgot about their drinks, I was glad we didn't order one. Note they were not busy at all either on a Saturday, which maybe should have been our first red flag. This place sucks. And I understand that waffles are their thing here, but it would be nice to have at least a couple alternate options.