Jane A.
Google
I’ve been living in this building for 3 years, and the elevator issues in the North Tower have been constant and only getting worse. There are supposed to be two main elevators for residents and one freight elevator. Instead, we’ve dealt with months of only one working elevator, which caused long wait times just to get in or out of the building. Now, both main elevators are down, and hundreds of residents are forced to rely on the freight elevator.
The location is great, and the staff are always kind and helpful — but the real issue lies with the KRE building owners. It’s clear they do not care about investing in or maintaining the property. The North Tower alone has over 350 apartments that calls itself “luxury,” charging premium rent while leaving residents in these conditions is completely unacceptable.
What’s worse is the silence. Updates are nonexistent, and residents are left in the dark while dealing with daily frustration. Reliable elevators and transparent communication should be the bare minimum, not a luxury.
It is clear that ownership prioritizes profit over residents’ quality of life. If you’re looking for true luxury living, look elsewhere — KRE has shown they simply don’t care!!