485 Marin Apartments

Gabriella has been truly wonderful. On the day we moved in, both elevators were out of service, but she kindly guided us to the freight elevator and continuously checked in to ensure everything was going smoothly. She even offered us complimentary water and snacks, which was incredibly thoughtful. Despite the late hour—around 11 p.m.—she went out of her way to help us with our many large and heavy packages, assisting us in loading them onto the luggage cart. We deeply appreciate her warm and friendly attitude, as well as her remarkable energy and willingness to help.

I’ve been living in this apartment building for a couple of months now, and my experience has been nothing short of fantastic. After exploring various similar buildings from Paulus Hook to Newport, I finally settled here for several compelling reasons: 1. Location: The apartment is just a 10-minute walk from the Grove Street/Newport PATH station, offering me excellent flexibility for commuting to downtown and midtown NYC. 2. Convenience: Located right behind Newport Mall, I have easy access to several supermarkets, including Target, ACME, BJ’s, and ShopRite, all within a short 5-8 minute walk. 3. Privacy: The surrounding area features only this large apartment complex, creating a quiet atmosphere while still feeling very safe to walk around at night. 4. Facilities: This building boasts the largest lobby among all the apartments I visited, providing a spacious entrance with friendly staff always ready to greet you. 5. Amenities: The amenities are impressive and include a pool, grill, gym, a small kitchen area for gatherings, a library (with free printing services), screening rooms, playrooms, and more. I literally have everything I need within my neighborhood! 6. Pet Friendliness: I love how welcoming the building is for pets. There’s always a jar of treats in the lobby, and pets can even be nominated as "Pet of the Month." It’s delightful to see so many furry neighbors! 7. Community Activities: The management hosts a variety of interesting activities and events, from field trips and photo booths to workshops and pop-up snack stands. Whether I want to participate privately or engage with my neighbors, there’s always something fun happening. I’ve invited friends over for meals, and they were all very impressed with the building. Overall, I couldn’t be happier with my choice!

I would like to give a full 10 out of 10 to the new staff member, Santiago Ortiz. I have been living in my unit since 2020, and this year I noticed there were quite a few things that needed repair. Santiago has been the one handling my maintenance requests, and he did a wonderful job — going above and beyond the actual requests. His efficiency and attention to detail have saved me a lot of time, and I truly appreciate his work.

We've been at 485 Marin for a few months now and absolutely love it! Recently had a small maintenance request and within a few hours of putting it in, the maintenance team came by and fixed the issue! I wanted to specifically call out Santiago Ortiz from the maintenance crew -- he was super professional and patient, even dealt with our huge Bernese mountain dog mix barking the entire time without missing a beat. The quality of his work was top-notch and he made sure everything was perfect before leaving. It's so refreshing to have such responsive maintenance service and someone like Santiago who genuinely cares about doing great work! Really appreciate having him on the team here - makes living at 485 Marin even better!

I’ve been living in this building for 3 years, and the elevator issues in the North Tower have been constant and only getting worse. There are supposed to be two main elevators for residents and one freight elevator. Instead, we’ve dealt with months of only one working elevator, which caused long wait times just to get in or out of the building. Now, both main elevators are down, and hundreds of residents are forced to rely on the freight elevator. The location is great, and the staff are always kind and helpful — but the real issue lies with the KRE building owners. It’s clear they do not care about investing in or maintaining the property. The North Tower alone has over 350 apartments that calls itself “luxury,” charging premium rent while leaving residents in these conditions is completely unacceptable. What’s worse is the silence. Updates are nonexistent, and residents are left in the dark while dealing with daily frustration. Reliable elevators and transparent communication should be the bare minimum, not a luxury. It is clear that ownership prioritizes profit over residents’ quality of life. If you’re looking for true luxury living, look elsewhere — KRE has shown they simply don’t care!!

I’ve been living at 485 Marin Blvd for some time now, and overall my experience has been above average. The building offers nice amenities and facilities, overall cleanliness is well-maintained, and the monthly activities organized for residents are a good touch that adds to the community feel. That said, there are some concerns that have made the stay less smooth. The biggest issue has been the elevator, which has been under maintenance for over 3–4 months now, causing significant inconvenience. Maintenance in general is good, but in my case a request took nearly a month to be completed, with very little communication throughout the process. I also faced a problem with package handling — an Amazon delivery was misplaced or delivered to the wrong apartment, which I was unable to recover. I eventually had to dispute it with Amazon and could not reorder the item since the price had gone up. Lastly, the hand sanitizers in the building have been empty since February 2024 and despite assurances that supplies were on the way, they have yet to be refilled. In summary, while 485 Marin Blvd offers a comfortable living experience with good amenities and activities, there are gaps in maintenance timelines, communication, and basic services that, if addressed, would make it a truly excellent place to live

Byron is truly exceptional! Every time something needs fixing in the apartment, he goes above and beyond to take care of it quickly, professionally, and with a smile. His work ethic is unmatched—he’s thorough, efficient, and always ensures everything is done to the highest standard. It’s rare to find someone who cares as much about their work as Byron does. We’re so lucky to have him—he’s truly the best!

I did not have a good experience living here. The Super was very rude to me on multiple occasions and spoke to me in a demeaning manner on more than one occasion. I stopped making service appointments to avoid dealing with him, even though there were certain issues that needed attention in the apartment. A few days before moving out, he sent a maintenance worker to fit a key at my door knob without giving me advanced notice, and I thought someone was trying to break into the apartment and freaked out!! It was a bad experience and I am pretty certain the super did that intentionally! Glenn Johnson who works at the front desk spoke down to me on several occasions. I avoided picking up packages while he was on duty. The light skin hispanic man whose name I cannot recall, who works at the front desk was rude to me several times. After the third time, I stopped being cordial with him. I also felt uncomfortable picking up packages when he was on duty after all of that. One of management's team member, Akiva, stopped taking responsibility for a complaint I had and passed it along to Glenn Johnson, who scolded me for giving him an update of that complaint one day. When I mentioned it to management, they never tried to resolve the issue, or even mention it again. An issue I initiated with Akiva. Glenn Johnson also had an appointment with me to come to the apartment and experience first hand the problem I was having. He never showed up, but had the nerve to scold me over it weeks later. The property manager didn't care at all when I mentioned the problems I was having there. Never followed up or really cared. It also took over three months to get my security deposit back from them. There are many good buildings with good management in the area. This building is not one of them. For the money they charge, the service received from them does not justify the cost of living there. On a positive note, John and the other staff members at the front desk were pretty cool and I was grateful for their help. Thank you.