Khoa N.
Yelp
We regularly come to the other 5 Stars Hue and really enjoy their food. We live an hour away but still come 3-4 times a month. Last week, we saw they opened a new location so we decided to give it a try. We came on 02/16/2022 around noon and the restaurant was empty, only us and another party of 3. After we ordered and asked the waitress to heat up my baby food (we brought some food for him as always and never had a problem asking the restaurant to heat up food for my baby) but she immediately replied "We're very busy" so we just fed him a cold meal. So we ordered 'Hue-style vermicelli (Bun Mam Nem)'', 'Hue-style steamed pork patty (Cha Hue', 'Steamed rice cake (Banh Beo)', 'Rectangular Dumpling (Banh Nam)' and 'Steamed Rice Paper Wrap (Banh Uot Thit Nuong)'. When they brought out the pork patty (Cha Hue), 3 were hot and 2 were cold (ice cold) but we just said to ourselves "They're just open and we won't finish everything, let's bring it home and save it for tomorrow". The Hue-style vermicelli (Bun Mam Nem) was bad, super bad. The vermicelli that they used was old and dry (probably from the day before), we asked to change and the waitress brought it back inside and we can hear her telling the chef to microwave the vermicelli. She brought the new vermicelli out, same noodle, only a little warmer but still dry and hard. She explained to us how Hue people eat that vermicelli (dry and hard?). We were from central Vietnam and we have known this type of vermicelli since we were young and we prepared our own vermicelli at home so we knew the difference between old and new vermicelli. The Rectangular Dumpling (Banh Nam) also was not cooked properly, it was still white and the leaves still smelled fresh, a really bad flavor. Finally, the Steamed rice cake (Banh Beo) was bad also, it was hard and dry (probably from a day before). We regularly make all of the above dishes at home and eat at many Hue Restaurant (Include another 5 Stars Hue location) so we can tell how bad the food was from this location is. Before, I always drove to OC for some good Hue food. Since 5 Stars Hue opened, I was so happy but today was a big disappointment.