Ms. Bean C.
Google
Update (2)New management SRG I had such high hopes but now we live with drug addicts neighbors and the homeless and addicts are allowed to walk into the building. Our once beautiful terrace has turned into an area of feces and urine, no firepit, no cushions to sit on, and neighbors who don’t understand the codes of common decency live here and abuse the amenities. Including allowing pets to defecate in the hallways, elevators, and common areas without cleaning it up . Smoking, drug use wreaks in the hallways, elevators, & terrace without accountability and penalties from management and cleaning crew is a joke! Our lobby is under construction after a neighbor’s arsenal incident left many with water damage and no recourse except to live in it since this is something SRG will not cover but your renters insurance is expected to and that’s after your deductible for the damage caused by another neighbor. Safety and cleanliness seems to be the least of worries with drug dealers also living in the building and shootings directly outside the door. Packages are stolen literally from your door by neighbors you live on the same floor with. Domestic violence, and drug addicts bring their habits literally in the hallways without recourse. I’m appalled at the lack of concern from management both in office and on corporate levels who only make excuses and not incorporate change, while the website maintains these are luxury apartments, and pricing to go along with the fallacies!!
Many amenities and beauty about this place have vanished; community events, fire pits don’t work, EV rentals gone, dog jog now complete wreaks of disease, books stolen from WiFi lounge, art removed off of walls, and a beautiful
Lobby ruined by fights including our 75 inch tv now replace with a smaller tv broken, people allowing pets on furniture which smells, and the terrace is a haven for people who lack common sense and decency for their neighbors with smoking marijuana and not cleaning!!
Meanwhile Mgmt has cameras but doesn’t hold neighbors accountable for any of this terrible behavior after many complaints!!
Save yourself the trouble and stay clear!!!
This use to be a beautiful community because the people who lived here, management, and staff cared. We came together and we took care of our home and community. Never did I see what I see now and it’s so disappointing and disgusting!!
Update: Listing for Neighborhood is actually misinformation & I was horrified to learn I live in Tenderloin amidst all the drug dealers, mental health, & homelessness right outside the door. The building has gone through some ups and downs but I still like the community and when my neighbors are being considerate and clean up after themselves and their pets, things are nicer. New management is making changes for the better. Cleaning crew are constantly busy and appreciated!!!
Initial Review (prior to SRG) The staff is awesome (Jaime, Robert, & Marlon have been accommodating for all my concerns). Ive only been here a week; so far I am loving my view and my apartment and community:
Nothing what I didn’t expect that “everything in California” comes at a price… parking, parcel handling, have extra fees from rent. The dog jog is under construction and smells like I’m going to catch something but it’s nice to have versus going on the street with my dog amidst all of the drug dealing and chaos outside the building. I have heard this is Mid Market, Union Square, & Lower Nob Hill but all of the reviews say it’s safe.
The 12th floor terrace is magical and the Wi-Fi cafe is a nice spot when working remotely. I have tried the gym and thankful for the discounted fees of EV charging.
So far neighbors have been friendly and no issues.