Nicole B.
Yelp
Cannot recommend for parties of four or more; poor managerial service. Came here Saturday night on a reso for 14 people, and by night, it was really 5:30pm. We were seated upstairs and attended to promptly. The restaurant is in a large house that was renovated for this purpose, an interesting concept, along with some outdoor tables. Husband was very happy with the beer selection, and we had the presence of mind to put in the little's order first, along with an appetizer. Then came the long wait, about 90 minutes, for the entrees. During this time I noticed that the wait staff did not check in on us often, or not at all, at least for not my five of the party. As we waited, a party of four was seated, ordered, and gone before my friend called the manager. When she inquired, his response is that we were the party of 14... this is a totally inappropriate response. An experienced manager in the food service industry would never treat a patron this way. He later goes on to say he cannot attend to this matter and would come 15-20 minutes later. Of course he never came.
I ordered the mushroom schnitzel. For a special order, it's about $15 more than the regular schnitzel and includes smaller portions of two side choices. Most that I spoke to did enjoy the food, but at what cost? The children were growing tired of sitting. Everyone was hungry, and we all just wanted to pay the bill and leave right after.
For a $27 entree and $12 cocktail, you wouldn't expect to be served water in a red plastic cup, food to be slow, and managerial service to be rude. When my friend notified the restaurant, his solution was to workshop this into their next meeting. If you're reading this review and wondering if you should go, be aware.