Yueqi Zhao
Google
After I made it clear that I would leave the apartment on 9/4 and signed the additional contract provided by the apartment, the front desk confirmed that I only needed to return the key on that day (and it was clearly written in the vacancy email that returning the key was the only way to prove to leave the house),
Joel Veras, the leasing specialist of the apartment, asked me to pay an additional fee of $1,266 because I did not sign a vacate form (the front desk clearly informed us that we did not need to sign) and could not contact me through an invalid phone number (at this time, I was still contacting the building through my email and my friends who were still in New York to discuss the vacancy, but I never received any email from Joel to inform me that he did not receive my signature on 9/4, and he still could not provide it when I asked him for proof.)
I remind all residents living here and those who are about to leave or move in that this is not the first time they have done this. Several other friends of mine who live in this building have also encountered the same thing and were charged fees ranging from $500 to $1,000. The building will still charge extra fees even if it clearly knows the time of our departure and takes back the keys.
As for the noise mentioned above by other residents, I, as a resident who just left, can also speak for myself. It is indeed very noisy. Although it is a pet-friendly apartment, it is obvious that the apartment has not done a good job of management, so I ask everyone to consider it carefully.
I have lived in 595 for a year and never thought that this would happen at the end. Although I know that their management is chaotic and they changed three relevant handling personnel during my withdrawal period, and constantly introduced new staff to join the melee, I am still shocked by their rudeness and arrogance.
(The photo showed that the lease expired on 08/31, that was not correct, my lease was extended to 09/04, and I HAD signed the extra contract with the building, so they knew so clearly about the date I left.)