595 Dean St

Why You Should Avoid This Building: A Clear Warning About Poor Management **The bottom line:** While the neighborhood itself is excellent, this building's dysfunctional management makes it impossible to recommend. You'll find better value and peace of mind almost anywhere else. ## The Core Problem: Family-Owned Business Without Accountability This appears to be a family-owned operation where incompetence goes unchecked because there's no real accountability structure. Poor leadership cascades down through every level of building operations, creating an environment where residents are consistently taken advantage of rather than served. ## What They Don't Tell You During Tours Management shows you around and collects your $100/month amenity fee, but here's what you'll actually experience: **Your Privacy Doesn't Exist** Your application—including your income information—becomes public knowledge among staff. This has directly led to tenants being targeted for theft, with staff apparently assuming certain residents will tip better or complain less. This isn't speculation; it's a pattern confirmed through tenant communications. **The Theft Problem They Won't Acknowledge** At least four tenants have been robbed within one year. Management's response? Poor communication at best, complete silence at worst. Most residents only learned about the pattern through an informal tenant group chat—not from official building notices. Even more concerning: unauthorized people regularly bypass the front desk without consequence, and the actual thieves have never been caught, strongly suggesting inside involvement. **Amenities You Pay For Don't Actually Work** You're charged $100 monthly for amenities that are essentially non-functional: - **The game room televisions do not work with the control panel. They will turn on, but you can’t scroll or navigate through the options. Staff turn them on so they appear functional, but they cannot actually be fully used. - Common area TVs are constantly misused because front desk staff provides zero oversight - When you report problems, they claim things are "fixed" when they clearly aren't - This isn't occasional malfunction—it's systematic neglect ## Daily Quality of Life Issues That Never Get Resolved **Maintenance is Performative, Not Functional** Work orders get acknowledged but not actually completed. Problems persist indefinitely because there's no follow-through or standards. **Health and Safety Concerns Are Ignored** - Weed smoke permeates the building with no enforcement action - Laundry machines are filled with dog hair and rarely cleaned - Bathrooms in the East Tower consistently smell - Tenants with clear mental health crises urinate in hallways and threaten other residents with physical violence—with no intervention from management **You'll Do Management's Job for Them** Want clean exterior windows? You'll need to clean them yourself or hire a contractor. Management simply won't do it, despite this being a basic building maintenance responsibility. **Financial Irresponsibility** They have overcharged residents multiple times, including electricity and rent. Around the New Year, they charged two months of rent in a single billing cycle, then casually stated that the overpayment would be credited the following month. This level of billing incompetence—or possible deliberate overcharging—shows a complete disregard for residents’ finances. ## The Staff Problem Doormen are inappropriately nosy and the front desk provides no meaningful security oversight. There's clear favoritism based on perceived resident wealth. None of this gets addressed because management either doesn't care or is complicit. ## Why This Matters In a well-run building, problems get solved. Here, problems get ignored because family ownership means no one faces consequences for incompetence. You're not a valued resident—you're a revenue source to be exploited while receiving minimum effort in return. **Find a building with professional management that values accountability.** You deserve better than this.

I lived on the 21st floor and I haven't faced the noise issues to be honest. Probably if you sleep with the windows open you might consider earplugs, otherwise I think it's a nice apartment complex with decent facilities: two rooftops (one with a pool working May-September), barbecue area, game room, some working desks and meeting rooms.

The building is great except for one very significant issue. As another reviewer mentioned, those in the West tower, facing 535 Carlton Avenue, hear dogs barking at all waking hours. We’re above the 10th floor and yet it's quite loud. You'd be making a mistake to rent a unit anywhere along our side of the West tower. We actually like the dog park in theory, but its location directly between two large residential buildings belongs in the annals of bizarrely poor design choices. Moreover, my friend who is an architect explained that there are some noise reduction measures that can be implemented for dog parks (trees, special fencing/barriers) — none of which have been utilized here. So, it's just a ton of dogs barking freely all the time with no measures taken to manage the noise. UPDATE: I am updating this review in response to the building's response, which states that the building does not manage/own the dog park. This seems like all the more reason not to rent a similar apartment as ours, if the building is confirming that nothing will be done about the issue.

I’ve lived in 595 for over a year and a half, and I wanted to share both the positives and the challenges, so potential tenants can make an informed decision. Pros: • The front desk staff are extremely professional, helpful and genuinely friendly. Maintenance is also responsive and gets things done quickly. • The building offers great amenities, and the layout of the units is modern with large, beautiful windows that bring in a lot of natural light. Things to Consider: • Odor Issues: A major downside is the constant smell of cigarette and weed smoke that travels through the air vents. There have been many nights and early mornings where I’ve woken up feeling like I’m in a wet ashtray. The smell gets even worse when it rains—possibly because more residents choose to smoke indoors during bad weather. Sadly, building management has not taken any steps to address this. Not even a basic email reminder to tenants to be considerate of others. • AC Noise: The AC unit is another concern. It’s not just loud—it fluctuates in volume randomly, often getting extremely noisy out of nowhere. This makes it hard to fall or stay asleep, especially on warmer nights. I’ve heard from others that this is a common issue in many units. If you’re considering moving in, I highly recommend running the AC for 15-20 minutes during your tour to see if the noise level would be tolerable for you. • Noise from Outside: If your unit faces the dog park or the children’s playground, be prepared for a lot of noise. Screaming kids and barking dogs are a daily soundtrack. Keeping your windows closed is the only way to block it out. • No On-Site Management: Unlike some buildings where the property manager has an office on-site and is regularly available, this one does not. It’s very difficult to have ongoing communication or raise concerns in person, which can be frustrating. • Window Screens: While the large windows are a nice aesthetic touch, installing screens is tricky. If you like to leave your windows open for fresh air, especially on lower floors, be prepared for bugs and debris flying in, since there’s no easy way to screen them. • Toilet Design: The toilets don’t work with most common bidets or shower-style toilet attachments, which is inconvenient for anyone who prefers or requires that setup. . Electricity Bill: Electricity is billed directly through the building and paid along with your rent each month. While the cost varies depending on unit size, there’s a lack of transparency in how these charges are calculated. During the summer months, bills can be surprisingly high—for example, I’ve seen studio units charged $250–$300, and two-bedrooms reaching nearly $700, which feels excessive given the apartment size. This building has a lot of potential, but unfortunately, key issues around comfort and management responsiveness have made living here less than ideal for me. I hope this helps you in making the best decision for your next home.

Do NOT rent an apartment here. One star is more than I would give this building and company. We have been renting here since Sept. I am now updating this as of 01/22/2024. Despite the "reply" TFC left here, still NO ONE has actually reached out to us to resolve any of our issues. Construction is on-going, with no end date given. In fact, no notice that our unit would be affected by noise so loud that you can't even be in your unit was actually ever given. Despite alerting them to this in Oct. they have done nothing but told us that they could reserve us conference rooms to work out of. I guess they think we leased a conference room from them and not an actual apartment. This is the kind of building management you'll have to deal with if you live here. This company is just downright dishonest. They will not treat you like a human being, because they literally DO NOT CARE about people. It's Jan. and we are now having on-going heat issues, that they've been in to "correct" many times but it's still not right and we're over submitting weekly maintenance requests. Hallways are always dirty. Carpet is always peeling up causing hazards. It's pointless that they make you sign the building "rules", because they don't enforce them. Especially the "NOISE" section. If you have an issue, you will not get a return phone call. You might get an email back, but you will never get a satisfactory resolution to your issues. We saw red flags with leasing from our initial inquiry, but we had our heart set on this building for the location after living in this neighborhood for 15 months prior. Not only is leasing beyond unprofessional, but the “management” should not even be called that. To shortly list summarize some of our issues; unbearable construction noise that starts before 9 AM and is never "predictable", hot water outages with no warnings or followup, brown tap and bath water - again with no communication from "management" ever. Just call the front desk and see what you can find out is how this building operates. Additionally, the apartment was dirty when we moved in. They took a full month’s security deposit and couldn’t even give us a clean “new” unit as they advertise. The sink had a huge scratch (they did not repair), dirty blinds, dead flies all over that we are still seeing and can’t figure out where they are coming from. They reused to walk through the apt. with us before we moved in to note all of these things, even though I specifically asked for this due to the high deposit we put down. Do not pay for what you think will be a “luxury” apartment experience. We were too trusting in this company. It's so unfortunate that companies like TFC only care about their bottom line, and do not realize that their actions actually affect people mentally and physically. I will end on agreeing with others that the front desk, porters, and package room staff are all kind. I sure hope that they are treated better by TFC than the residents are.

I've lived here for two years now. Surprised to see bad reviews as I've never had any issues. I live in the East Tower. Concierge staff are wonderful. The building is super clean. I love having the Chelsea Piers downstairs.

I have lived at 595 Dean for a year now. I have had zero problems living here and absolutely love it. If there are any issues - we file a maintenance request and someone comes up within the day to fix it. The front desk people are insanely sweet and helpful, receiving packages for us, letting people in when we ask them and so on. They somehow seem to know every persons name. The amenities are better than I expected - I frequently enjoy the pool and the grilling deck in the summer. The location is insane too, I'm constantly walking to Prospect Park and have access to a ton of trains. I know that other people have reported issues, but I have genuinely faced none. It might be that it's my first luxury building, but this is leaps and bounds better and more comfortable than anywhere I've been.

I have lived in the building going on 9 months and all my interactions with the staff have been pleasant. I only have 1 complaints I wish there was something that can be done about the apartment doors and how they slam. The amenities are awesome the spaces are always clean any issues you bring up are addressed in less than 24 hours. I live in the East Tower facing the water fall set up if the window is open you will hear the kids running and laughing, but it’s not a deal breaker