Regina S.
Yelp
Let's just say the first part of the evening here was on point - wonderful attentive service, delicious crisp French wine, all enjoyed in a charming atmosphere. It was early in the evening, so Maison was not yet full, but as we talked over drinks and perused the menu, tables started filling up and that was when the trouble began. Service was beginning to falter. Our appetizers including the escargot and the onion soup croquette were served promptly, but no one ever came back to inquire if everything was to our liking. The plump buttery, garlicky escargot were nicely prepared and plated. The croquette was bitter as it stayed too long in the fryer. When someone finally came to clear our appetizer plates, a young lady (not our server), asked if I was finished and I said yes because I didn't care for the burnt exterior. No reaction. Nada. Took the plate and left. Wouldn't the kitchen want to know why a patron barely touched a dish?
By now the small space was a buzz with diners so individual attention from servers was waning. While waiting for our entrees, we decided we wouldn't be ordering desserts as planned, because by this time our cheery disposition was turning sour. Steak frites is such a classic French Bistro offering, yet this one didn't quite hit its mark. My husband was surprised to find the beef looked like a small filet mignon, not usually the visual you expect when ordering this dish, (from our experience anyway while dining and enjoying this meal in Paris and beyond). But hey taste mattered more. Well, the thicker cut resulted in a bigger chew, as it may have been shaped like a beef tenderloin but Maison's steak did not have the tenderness that this cut has. Fries were crispy and flavorful. The Diver scallops were quite small but so robust in flavor. Unfortunately the supporting cast of parisian gnocchi, broccolini, and delicato squash (all things I love), we're just meh. Now my taste buds may have been off just a tad, so maybe I wasn't able to detect the delicate flavors because I still had lingering effects from a cold. I hope this was the case, as we really wanted to love this place. We absolutely place no blame on our server that evening for our declining service. He was over extended, running around trying to cater to all of his guests. Maybe the whole experience was a one off. But there are too many restaurants in Charleston we still want to visit so for now Maison will be off our list.