Natalie J.
Google
Our experience at Duke 74 unfortunately wasn’t the greatest, mainly due to the service.
The food itself was absolutely amazing — genuinely delicious. We ate everything and left no crumbs, which says a lot about the quality of the dishes. However, the way the service was handled really took away from the experience.
All of our mains were brought out at the same time as the starters, which was overwhelming and made the meal feel rushed rather than enjoyable. From the start, the server made us feel unwelcome, as though they wanted the table back as soon as possible. This feeling only got worse as the night went on.
At one point, dessert was sent to our table by mistake while we were still waiting for food we had ordered. Even after telling the server that we weren’t ready for dessert, it wasn’t removed until we mentioned it a second time. On top of that, our table wasn’t cleared after the mains before dessert, even after we asked for it to be cleaned.
Overall, we constantly felt like we were being rushed out and that our presence wasn’t wanted — which was disappointing, especially since our booking clearly stated that we had a two-hour seating. It’s a shame, because the food truly deserves better service to match.