Jenny H.
Yelp
Since their grand opening, I've been a frequent customer at this store. I come here often for drinks, because their price point and quality is great! However, every time I visited since my last review, I've had bad experiences.
The workers are VERY rude. There is a bread line, and a cake & drinks only line. The bread line is usually really long, whereas the cake & drinks only line are empty/non-existent. An employee had very bad attitude to some customers who simply asked if the cake & drinks line was open, and she rudely responded with sass and a bad tone. I wasn't the one who she gave attitude to, but that doesn't make it any better.
Today, I visited again, in hopes for a better experience. I lined up in the cake & drinks only line, because I was only ordering drinks. The bread line was very long, no surprise. However, the employee behind the cake & drinks only register said "next customer please" and assisted a customer from the bread line when clearly, I was next for DRINKS only. I asked him if the cake & drinks only line was open or not, because I did not want to waste my time in a line where they won't serve me. He rudely replied with "I'll help you after him".
After ordering my drinks, they tell me that there is no more Jasmine tea, and told me to opt for Matcha because "they're the same thing". And I'm an avid boba drinker, and matcha is definitely not the same thing as jasmine. I asked for a refund on my order, and left.
tl;dr: I give a lot of second chances to 85c, when I shouldn't. I won't be coming back to this location. 2 stars, because drinks are still bomb af, but the workers are rude af.