85°C Bakery Cafe-Sherman Oaks

Great place for Asian baked goods, boba and eats in a modern setting. Everything is fresh, variety and selection big and great staff. Milk teas are a must.

I really love the aesthetic of 85 Degrees Bakery — the food looks so appealing and well presented. I’ve tried some of their sweets before and really enjoyed them. This time, I decided to try something different and got the ham and cheese bread at the Sherman Oaks location in the mall. It was surprisingly good! The bread had ham and cheese inside, and on top, there was a sweet cream topping that I’m not exactly sure what it’s called, but it added a unique twist. You definitely taste the ham and cheese, but the sweet topping makes it an interesting mix — very different, but I liked it a lot. The staff there are also super friendly, which makes it a perfect spot for dining in or grabbing an afternoon snack. I always like going back to try something new. For this ham and cheese bread, I’d give it 4 out of 5 stars — the sweet topping is good but a bit unusual for my taste.

Sticky floor and dirty bathroom on multiple occasions. Tables outside are nasty, ruined my appetite. Pastries are better at other 85c bakery locations

In general, I wouldn’t recommend 85°C drinks to people. This is also a note to myself to stop buying drinks from 85°C. I feel like if you wanna have a drink you might as well get em at Starbucks or a tea place, because drinks at those places are more authentic more natural, better made! However, they have affordable, pastries, and bread and dessert here, check them out!

I stopped by this 85C Bakery this morning to get my wife her jalapeno cheese bread. I been to this 85C Bakery before but haven't in a while because they open at the mall time and not earlier. So today, I just walked around the mall before they open since I came early. When they finally started opening the store, I was the first customer inside. I got my wife her jalapeno cheese bread because they will sell out quick since it's popular. This store isn't that big compared to the one in Northridge but it works for them. They have some seats inside the mall and also outdoor as well. The employees are nice and will answer any questions you have. After I got my wife her bread, I went to walk around the mall for a bit but then my uncle asked for a cheesecake so I came back to 85C. I didn't see any single slice of cheesecake so I got him the Macchiato Cream cake. He really liked this cake so it was a good choice so I never got it before.

It was recommended to go while I was in Los Angeles. So glad that I listened and visited while I was at the mall. Great selection of food, easy to shop and amazing tastes. Loved the tuna melt.

Finally, a nice bakery in the valley! The cashier need to speed up a little--I guess, she's new like almost everyone at this new place--but other than that, the bread is delicious. I love the chocolate bread filled with cream cheese. Milk bread was nice. The broiche is soft and chewy on the inside, and the top is just hard enough and sweet. The best drink here is the sea salt coffee cold, it's very different from the usual stuff down the ways. I think the prices are reasonable for what you get. Boba is okay, not the best, but good enough. Anyways, I'm glad 85 degrees is finally here in the valley, and can't wait for the Century City one to open soon.

Shoutout Carolina!! An amazing manager, she got my order perfectly even though there was a TON of people, honestly one of the best 85 experiences I’ve ever had in terms of customer service :)))

Friendly place Black coffee..served at 85 degrees..C. was flavorful and hit the spot.. They have a cheese puffy pastry that was absurdly delish. Price is so reasonable for all. Inside the Westside Mall..(aka Fashion Square) Only minor note..wish ambiance was more comfy..

This place is perfect if you're on a diet and wanna have a cheat day. I got a chocolate croissant and it was just the right amount of sweet and the texture was so nice and fluffy. The drink I ordered was out super fast as well. Only downside is it's hard to find seats, but you can just go back into the mall and sit somewhere there.

Cynthia who took our order was rude. I like 85 at other locations but I'm not coming back here.

I only order drinks - sea salt coffee or sea salt caramel coffee iced - so good Their bakery is not using flour so I don't eat them can't trust - also i left them for months but never decomposed which is very scary and their creams r so bad - only drinks!!

1 1/2 minute read: This 85° is located inside the South entrance to the Westfield Plaza, right next to the parking structure. We went to Sherman Oaks on a shopping errand and wound up treating ourselves to some glorious treats. If you're in the area, treat yourself. That's all I'm going to tell you right now because the photos I took should be the lure. BTW, my receipt has a girls name, but I'm sure the Cashier that served us, who was very people oriented, sounded like a young man. Let me know if I've omitted something you'd like more to know about. Thanks P.S., you'll see my beautiful wife, Jocelyn, enjoying our treats. Therefore, I'm not 'captioning' any photo

Clean, usually quick and convenient stop for some delicious baked goods and boba drinks! The variety and quantity of pastries they offer depends on the time of day you go. It's definitely first come, first serve! They used to offer tongs that you could use to pick up your pastries and load them on to a tray. Now they have the pastries individually wrapped so they don't offer the tongs anymore, and sometimes the tray pile is out so I've had to ask for one from the register multiple times. The trays are a must for me when I go, since I stock up on sweet pastries for dessert and savory breakfast pastries for the next day! The flavors are sooo delicious, most have the pillowy soft dough and a gentle sweetness to them. They each have a little label on the bins so you can see what you are getting. The ube cream filled croissant that's shaped like a muffin is my current must-have grab. I always forget to take pictures of it because I eat it so fast! There is a small gated area outside where you can sit and eat, as well as indoor seating, or you can take it to go. One thing to be aware of is that if you go to sit outside, you cannot get back into the bakery directly, for some reason the door locks after you. You either have to feature through the glass and Hope a kind customer takes pity on you, or walk around to the mall entrance and re-enter the bakery from the front.

Conveniently located next to Kura and by the parking structure. Came early and the bread & pastries are fully stocked. Taste wise, it's the same as other locations. I just wish they have black sesame bread. Drinks came out fast. 1 star off for not reducing the sweetness of both drinks I ordered. Otherwise they taste great. Got the milk tea with coffee jelly & the sea salt coffee with coffee jelly. Staff is efficient and they work as fast as they possibly can.

I'm a big fan of 85 and all of their locations. This one is located inside the mall. But right at the entrance near the parking structure so it's cool. The wait was a bit long because they only had one guy making drinks. My order was wrong. But I just mentioned it to the barista and he fixed it. I got what I wanted and I was out quick. So thanks for the great green milk tea. Keep up the good work guys.

We've gone here many times, hoping that we'd get one...just one...experience like the ones we always have at the Glendale location. Here's what we've gotten thus far: 1) a hair in our pastry. I took one bite and thank goodness I missed digesting the hair by centimeters. The employee didn't apologize or anything, heavens no, so we stood there awkwardly and the standoff ended with us asking for an exchange (same pastry of course). She immediately said, "fine but you need to leave the other pastry here." Yes lady, we who buy $15-$20 worth of food & drink whenever we come here are trying to finagle a free treat (eye roll). 2) I order a latte with 3 Splenda every time I come - keep in mind this place usually opens 30 minutes before the Starbucks down the way. And every time...there's no Splenda. So I ask, and they give it (it's not out, you need to ask for condiments), and I take the little stirring stick and do it myself. Sounds petty, but lattes aren't cheap, so if I ask for the sweetener inside the coffee as I like it, I really mean it. One time I asked if my 3 Splenda were in the latte and the same employee who was delusional about the subpar hairy treat situation replied, "Yeah, I put one." 3) The selection of treats at any given time is always lacking. Stuff isn't stocked or labeled. One employee came out to put some treats on the line and I asked if there were any tarts in the back, or if any were being made. She shrugged, stepped away, and said she didn't know. Look, 85 degrees isn't a bad establishment as an overall chain. I just think this location is the worst I've ever been to. Last week I watched 3 teenage girls from the local high school open their cake boxes, only to find that the employee gave them the wrong cake slices. These little ones sat there and pondered whether $4.50 a slice was worth speaking up about. Young ladies, it sure is. Strawberry isn't chocolate and you need to go get your rightful treat!

Came for marble taro bread and they had ZERO! I have never been to an 85 degrees to be told there was no taro bread! It's a staple. Never run out of taro ... bad for business. And they're short staffed. Everything was ok.

* THIS LOCATION IS NOTICEABLY SMALLER THAN THEIR OTHER STANDALONE LOCATIONS - THEY DON'T HAVE THE FULL MENU SMH !!! They also have very inexperienced cashiers who get the bread wrong every time. Also, their turnaround rate for putting out FRESH BAKED BREAD is quite slow which is very disappointing - every other location CONSTANTLY has fresh bread coming out and being stocked * I first found out about 85°C Bakery in Fullerton about 5 years ago - I was living with my ex literally 10 minutes away. I was very surprised at how it worked and at the variety of different breads.. and that I hadn't found this place before. (THEIR STANDALONE LOCATIONS ARE 5 STARS ALL THE WAY, EFFICIENT, WELL STAFFED AND FULL MENU) I come here ONLY because it's so close to me - otherwise I'd be going to their other locations. Each spot is the same setup - you grab a white tray and tongs, and go down the line that has different selections of bread and pick out what you want. I end up with a double layer on my tray every time. What's special about 85°C is that they bake their products and it's fresh every day. You can literally see some breads that cooked and spilled over down the side of the paper tray it was cooked in. (AGAIN, THIS LOCATION IS THE EXCEPTION - THEIR BREAD SITS OUT WAY LONGER THAN OTHER LOCATIONS...) If you've never been to 85c before, I'd honestly recommend you to just pick out what looks good to you. They have the name/description of each bread. I know this sounds like a bad tip, but I have yet to try any bread that ISN'T good - but again, this place has bread sitting out longer.. when it's fresh here, their bread is chewy (in the best possible way) and light, the ones with fillings have perfect ratios, all fillings taste fire, and the bread that doesn't have any toppings/fillings like their Brioche loafs are fluffy and chewy. Recommend (when fresh) - Brioche loaf - $3.00 Berrytale / any of their fruit tale - $2.20ish *Any of their Taro breads (NOT avail here wtf?)* Milk Pudding - $2.20ish Milk Tea - $2.20 (milk tea/brown sugar mochi) I have yet to try any of their drinks since I don't really like regular tea flavors - but if you download their app, you get a free Sea Salt Coffee! I've heard only good things about their coffee so.. I HIGHLY recommend that you visit a standalone location so you can see their full selection of breads and see how often JUST MADE BREAD comes out. This one is maybe 40% the size of the regular spots.

Inside the mall close to entrance There's big parking lots regular spots special need spot and rechargeable cars All employees are amazing helpful and very kind full of knowledges for their customers needs

This review would be 5 stars if some of the workers had better customer service. One worker in particular Erin though is exceptional she really goes above and beyond to do her job and I love when she's working she doesn't give me attitude when asked to correct my drink. I came a couple days ago and a girl with brunette hair and glasses was super rude and was arguing about how to make my drink when I come to not only the Sherman oaks but Glendale location and NEVER have a problem. So I really appreciate Erin and her amazing service. Otherwise food and quality is good only complaint is that they don't have all their things out even an hour after opening but that's the price we pay when everything is made fresh.

Employee standing behind the counter on the phone while there is a line. I asked her if she could help with either check out or make a coffee and she said no. Absolutely ridiculous. The other employee was taking a catering order.

This 85° bakery is located inside Westfield Fashion Square and it was different from all the other 85° bakeries I've been to. This is the only one I've seen inside of a mall. I'm sure there's probably others in a mall, but this one is a really small location. Parking is not an issue and in a parking garage and then the bakery is really close to the parking garage, so there's not really a long walk to the entrance. When we visited it was about an hour left before they closed down the bakery and no fresh bread was being made. They did not have a lot of options to choose from since the lines were a little long and they were no longer making any new fresh bread. I can understand if they did not have a lot of customers, but this one is in the mall and they have a high traffic so it's weird that they wouldn't still be making fresh bread. I was bummed because I wanted to take home bread to the family. We were able to get bread to take home, but they did not look as fresh as the other locations. I don't foresee us coming back to this location any time soon. If we want 85° bakery then we will probably go to another location. If you just want a couple of items then this would be a good bakery, but if you're like us and like to bring home baked goods for family and friends then don't stop at this one because they don't have a wide variety, the lines are long, and the store is small so there's not a lot of elbow room. On a plus side, you can still use your rewards here. :-)

Love this bakery so good and prices great! I found a perfect cake for my Filipino Dad

This bakery is located inside the Fashion Square Sherman Oaks mall right by one of the entrances. The bakery items are delish! I got a milk bun, a red bean bun and a latte. My drink was really good as well. The service was a little slow but the staff was very nice. The ambiance of the bakery is nice but I'm only giving it 4 stars because the place was a little dirty with trash on the floors and the section to get utensils was pretty messy.

So many sweet selections to try that I want to keep coming back. Even their beverages are so delicious!

Good vibe but need improvement in cleaning nice staff good drink... I like their drinks also their bites are ok not my favorite but good average ... thank you for the service #Foodriture

Not sure why this location doesn't have more stars, it's the best in the LA area in my opinion! They make the drinks the best and their employees are the sweetest I've come across. Three employees in particular are what keep me coming back- Jeffry, Gabby, Brenda and Jeremiah- there's one more but unfortunately I don't know her name! I come here almost everyday and they are what keep me as a loyal customer...well, and the peach green tea but only because they make it the best ;) I hope management recognizes them as they are what makes this 85 location so great to me. Thank you three for always making my daily stops here so amazing!!! My sister and I appreciate you! :) With so many other companies lacking consistency in the recent years, it's refreshing to see an establishment with consistently nice employees and well-made drinks.

I stopped by 85 to grab coffee and I saw their freshly baked cookies stack on the counter so I just had to grab one. Vincent helps me check out, I got a Chocolate Chip Cookie and an Iced Vanilla Latte with extra vanilla. He was very helpful and explained what their reward program was and how to sign up through the app. He also told me that there's promos going on so it's a good time to join. I definitely recommend their pastries and baked goods, and their latte is just perfect. I love coming to this location because it's in the mall, right by the parking lot entrance. This location specifically almost always has a very short wait time and the lines move along quickly. I'm very happy with their food and customer service:)

Honestly this bakery has all the delicious pastries! I was so lucky to find this when in Cali. This location is located inside Westfield Mall and it's close to one exit of the mall where you can find parking in the garage across. Before our flight home I had to make sure to stop and take some back to FL! Our favorites were Milk Pudding, Mangotale, and Coffee Milk Butter. They are freshly made and not overpowering in sweetness. When you come, you can choose a tray and tongs and just pick out the ones you want and then pay in the counter. There are some you cannot self serve and would need assistance. But they were all so yummy, I wish we could take them all! I also had the milk tea boba which was equally delicious and enjoyed while walking the mall. You will not regret coming here!!

Very convenient having this on this part of the town! They have delicious baked goods and their drinks are super refreshing. I usually go for their iced sea salt coffee with boba and we happened to go when they had their special for the month of august! If you're a member on the rewards program app, it was only $0.85!!! And you can redeem two for the month. Super great deal. They always have their shelves stocked up and process is quick and easy. Love this place and always a nice treat to have when shopping in this mall.

Stopped by 85 Bakery for a Tesla charge and got their famous iced sea salt coffee. It was all smooth sailing until I hit the "rock bottom" in my drink actual rocks n sands substance! Had to bid farewell to my coffee, and my mood dipped faster than my Tesla's battery!

All I can say is the desserts are tasteless. My wife is Chinese and she swears by this bakery. Now she even agrees it's a major disappointment.

Great food as usual, but I did not appreciate the service today. First of all, their credit card processing system was glitching. 3 of us tried all of our cards and on our end, we were all charged but their system was frozen on the loading screen. When the guy changed registers to charge us again, the charge finally went through on their screen/end. So it was their systems issue. The guy did call the supervisor, Jade, for help but she just said "if it went through a receipt should've been printed." The guy apologized to us for the inconvenience but now we're left with 4 extra charges on our credit cards to dispute. On top of that, I went ahead and waited for my drink to be made. Jade had made 3 parties of drinks for people who checked out after me, totally skipping my single drink. I asked her if she may please check on it very nicely. She did not say anything and walked away to have it made. She then handed me my straw without saying anything, shook the drink, and rudely handed it to me. A lot of attitude in her actions. I work with customers as well and surely the food service industry can be stressful- but it's no reason to give attitude to paying customers. As a supervisor, Jade should be welcoming, helpful, and should be able to solve any issues customers are having. Unfortunately, she had made my visit unpleasant at this location. I'd have management re-consider her position as a supervisor, as the cashier was much more considerate of us than her.

Tasty cakes, but just such a minimal selection of pastries, compared to the one in KTown. The cakes them selves are super soft and tasty, I love anything and every thing mango, so it was nice to get a refreshing treat. We also got a latte which was yummy!

Pastries in the mall with some Asian flavor delights! Their boba is good and I like their Sea Salt Drinks with boba. I never leave without a few pastries. A new one for me is their Machiatto Cheesecake, which is sweet but not overly sweet. Fluffy and delicious. Most of their desserts are not as sweet as I crave so some pastries can be disappointing and others I get the taste without overwhelming myself in sugar which is probably better for me at times. Very happy with this location for pastries to go but I probably wouldn't hang out here.

I don't know if the cashier is new since this is my first time at this location. The cafe was messy and I could not find a clean table. Selection was sparse, I suppose because it was an hour until closing.

Never had a worse customer service experience than today. After waiting for my order, I asked for a packet of sugar, the server told me that shes Busy!! In a very disrespectful and degrading tone. She proceeded to make the next drink and then yet another one while I'm standing there waiting for a packet that would take her 1 second to hand me. This occurred today at around 12:30pm. My reciept read the name Brenda as the server but there were two girls there. She also refused to give me the manager's name. Then stating that she IS the manger but wouldn't give me her name. This is in no way acceptable behavior. Again, I have never encountered anyone as rude as this awful person. I really hope the business will take this seriously enough and some disciplinary measures will be taken. I was a regular patron of this cafe not only in Sherman Oaks but also in Torrance.

I usually have great service here but I know it's the holidays and one cashier was rude when I asked where the milk tea bun was she said well there are many kinds Instead of showing me where they were. Really hope I get better service next time since we love coming here

What a sad location...I came near opening time and they didn't have my favorite garlic cheese bread or any egg tarts. I asked the worker and she said they wouldn't be ready for a long time. Of my favorites, the only thing I ended up with is cheese bread. How disappointing.

I love 85 degree however I find the Sherman Oaks location is always understaffed. Some of the breads are undercooked. So I get them to go and cook them in the air fryer a little extra. I love the Hawaiian Chicken. Tastes like a Hawaiian pizza. The Choco buns are fluffy like a chocolate cloud. But their drinks don't really do it for me. Then again it's all about preference.

Horrible service, horrible coffee and soy dipped unhealthy bakeries. Waste of money! If you want to be diabetic you can go there

It was almost closing so we end up buying the ones left. They have more varieties than the one on Northridge mall.

I love 85 Degrees Bakery, and I'm happy to have one decently close to me in the valley, but this is hands down the black sheep of the chain. They're not on top of making sure people use tongs and trays properly; the lady working behind the counter making drinks literally watched a customer put his used dirty tongs back in the clean section and didn't make a peep..... gross. This same lady rolled her eyes at my boyfriend and I waiting for all 3 of our drinks to be ready before picking them up at the counter. She got upset at us for not picking them up when she had two ready? We weren't rude at all and having worked at a coffee shop before, I'm all about treating food service employees kindly... I suppose she was having a bad day, but I don't appreciate unfounded animosity. In general, the employees have all been very nice and maybe just need to feel a bit more confident and show people how to properly enact the good hygiene practice I love about 85 degrees... except for the lady we dealt with 30 min ago today behind the bar

I usually stop by this 85degree store almost everytime I am in the area to get dinner. Love the different breads, tarts, pineapple shortcakes, and of course the coffee. I usually picked up a few of the premade jugs to bring home and have throughout the work week. In all fairness the staff I encountered was nice and friendly. I did make a complaint about one incident or store policy? to their corporate email. Despite only get a simple response about relaying the message to the store manager, I did notice changes in my subsequent shopping experiences. Thus I am giving credit for where credit is due, management is improving customer experiences.

The breads are always so delicious ! Not to mention the young guy who works the cash register , always so kind to us when we stop by for some pastries!

Always a great experience no matter which location! This one is a little smaller but located in the mall, which is super convenient so no complaints here! I did notice they have seating in a little area alongside the outside of the mall but still inside. The pastry choices are very similar to other locations. I didn't notice anything unique to this location but we were focused on buying certain items for our friends. After ordering about 6 pastries and 2 drinks the total was only 25 bucks. Totally worth it. Don't forget to use your rewards, for some reason the employees don't ask if you are a loyalty member so you have to remember to tell them. I have forgotten a few times but have emailed my receipt and they gave me the points later. This visit I ordered the milk tea with boba for myself. I usually order 30% sweetened but this time I forgot. I was worried it would be too sweet but it turned out to be not that bad! Good to know. We will be back to this location again soon!

Im glad there is a 85C Bakery inside the Westfield Fashion Square mall because I visit this mall frequently. However, I am little disappointed with this location. They have a limited selection of pastries and their shelves are more than half empty whenever I visit especially during the evening hours. We were told by an employee that they stop baking at 5pm which explains the nearly empty shelves. I kind of find that ridiculous! I have been to other 85C Bakery locations and they constantly bring out fresh bread in the evenings.

Was excited to find 85 inside a mall, but super disappointed with the quality of cake and boba drink we got. Came in around 8pm which is near closing time, got the last red velvet which is not soft at all, taste is there but cake seems old. Boba on our milk tea is tough, old boba. Staff are friendly though.

My first time here since moving to a closer work location, I came by around 11am and immediately saddened to see so many "notices" posted of so many items being out - coffee, breads, this, that. I have been hearing of shortages across the fast-food-board, but I frequent other 85 locations, none of which have this issue. What I love about this location is the giant display "window" looking into the mall area. Most 85 locations are a at a shopping mall or attached to some sort of outdoor business, so you don't get that "window watching" as you walk by or in. Here the set up is great! I initially came to try one of the new tarts (chocolate and/or lemon) both of which were out and when I asked if any were being prepared, the girl working the bakery area said "we don't sell lemon tarts". uhh. Either she was new, out of the loop, or had no idea what I was talking about. I asked at the cashier again and she said they just haven't had the items or ingredients delivered for a few days. I also wanted coffee which they were out of. Opted for a milk tea. I looked for egg and cheese tarts - nope. Hawaiian chicken - nope. Premium milk bread - none. Jalapeno Cream Cheese? Curry bread? Muffins? All out. I finally settled for a dino egg and cheese dog. The cheese dog was undercooked as the bread was still doughy and chewy. The dino egg - i LOVED the size of it because other locations seem to make it so small. But then here it was overcooked. Completely dry and the gooey molten center you're supposed to bite into was gone. I've had so many great experiences at 85C, it's sad to come across such a location.

Love this location it's so close to my job, I'm so glad they finally reopened now I can get my caffeine fix and favorite goodies here Also the staff is really nice I believe the cashier was named Brenda or Brittany something like that lol and the barista Karen

I feel like the 85 degrees hype is gone. The employees don't say "fresh bread" anymore when a new tray of pastries come out. This particular location is inside the mall and the store is so-so. There is plenty of room so a plus there. There is also seating outside and inside of the store. They still over breads and cakes and drinks so that's good. The selection of breads is decent and it is fairly stocked. There is plenty of space here yet it seemed to be lacking indoor seating.

I got the cream puffs. Took a bite and realized there was NOTHING inside the puff!!!! Totally empty! Super disappointed. Who wants to eat cream puff without cream... I want my money back.

Do not come to this particular 85C Bakery if you care about your health! They make breads that are not fully baked, leaving raw dough on the inside! FDA had issued warnings regarding raw dough consumption in underbaked products, so it is health&food safety concern. We wanted to enjoy their specialty breads on the New Year day January 1, so we came up around 2pm and purchased at this place the Berry Multigrain bread loafs which turned out under-baked and doughy inside. After we discovered that, we showed the loaf interior to the counter person, asking to give us another loaf that's fully baked. She offered no apology, and told us we could only get the replacement loaf from the same tray or the same batch of the under-baked breads - see them on my photo. She led my husband to believe the breads were baked outside of the cafe - unlike in other Los Angeles 85 C Bakery locations where the same breads were offered warm and crusty - as they had no control over its quality, quantity or baking time. I knew that was not true but didn't want to argue, to spoil further our New Year day, so we left the place. It was enough being treated by that girl in an unfriendly, arrogant way as she was serving us at the register (she wasn't a polite Asian employee we got used to in other 85Cs). We did not get her name as she didn't hand us the receipt.

Cheap pastries at a convenient location with free parking in the structure just outside and they have tables to hang out in! Sold! Best egg tarts in the Valley! (But I am open to suggestions so feel free to let me know where I can find other great egg tarts here).

Located inside the Sherman Oaks Mall, this is an high end coffee shop/ bakery, i believe it is a Taiwanese origin. I ordered the sea salt caramel coffee, size medium, they don't have size small. I usually don't drink dessert coffee drinks in the morning but I wanted the caramel flavor. The cashier said it's only slightly sweeter, but to me it is a little too sweet if I wanted to avoid a "dessert" drink in the morning. And the medium is way too much. I wished they would have a small or even extra small because it's way too rich for the amount they serve in the medium. That's like 500 or 600 calories?? And if I want to splurge even more I'd get their delicious baked goods. But I pass of course. I did like the salty flavor of the whipped foam sitting on top but wished it wasn't so sweet!

I love this bakery. Since they opened back in 2004. Now even closer to me they opened in Sherman Oaks in Westfield mall last July. I was super excited. But every time I come to get baked goods in the morning, the cases are almost empty. They told me they just started baking. And this is at 8:10 in the morning. The featured jalapeño bread is not ready. . I was very disappointed. I would love to see an improvement the next time I come by.

I had placed an order on the website for some items for my office. Within minutes of placing the order I received a call from Brenda at the bakery. She let me know that the items I had wanted were out of stock and had to cancel my order. That was a bummer. Brenda was so kind, patient, and helpful. She offered alternatives to what I originally wanted. So I went back online to place another order. Her recommendation was on point!!! Ended up getting the strawberry cream cake a slice of mango cake and a couple of pastries. That cake was an office hit!! It was full of flavor and light and fluffy! Perfect for the summer!! The next day I noticed that my account had 2 pending amounts from the bakery. One was for the cancelled order and the other was for the order I did receive. I called the bakery and spoke to the manager Jade. She knew about what happened the day before and was so pleasant to speak to. She let me know that the cancelled order would be reversed in a few days and if it was not that I should call her. The customer service that I received from Brenda and Jade was remarkable and all around top notch. I am truly pleased with the quality of service here. Thank you so much! I will be ordering again!