A Google User
Google
I am not one to leave a negative review, but in this case I feel like management needs to know they have a problem. I come in fairly frequently, mostly with work colleagues or sometimes with my wife. We love the sushi and like to sit outside. For the most part the staff is great. The bartender this review about is good, albeit when she is sober. Which seems to be a coin flip. We go in mostly on Thursdays and sit outside. One of the bartenders Maura, is who this is about. I don’t know what she does, but from week to week you never know what you will get with this woman. My wife actually took a picture of her a few weeks back, she was swaying back and forth at the computer, we were afraid she was going to fall face first right into it. She looked to be out of her mind, like the people in the videos you see of Kensington. My wife wanted to talk to the manager, but I talked her out of it to avoid a scene. Talking with some of the patrons that I see there often, they just laugh and say that’s how she is. I was in shock to hear this. I wanted to bring this to the attention of management, if I see this I can guarantee that many others do too. Nobody wants to go out to have a good time and get served by a zombie! I have dealt with this in my business, you try to show compassion to these people and it always happens again. Always. At some point the negative outweighs the positive, no matter how much good they bring to the table. As I said, this woman is a decent bartender when she is on the ball, unfortunately that seems to be 50/50 with her. At this point I would not feel comfortable coming back with a colleague on a Thursday night, how do I look bringing them to a place for drinks served by a zombie? At some point you need to sit her down and tell her enough is enough, this is making the business look bad, let alone YOU look bad. Will probably give it some time before coming back, I was so put off by this the last time I was there that it took me over a week before I decided to type this review, but I saw this behavior all summer and I have to say something. I hope this issue is addressed, I love the place but not the zombie. I made this email just for this review because I do not want any trouble with the people that laugh about this and don’t see the trouble, even they must admit she has a real problem and should not be behind the bar when she can’t stand up straight or talk clearly. It’s not my place but I hope she gets the help she obviously needs. I will eventually give the place another shot. Preferably with a different bartender, for now we will go elsewhere for our Thursday after work cocktails.