8oz. Burger Bar

Hamburger restaurant · Bossier City

8oz. Burger Bar

Hamburger restaurant · Bossier City

2

711 Horseshoe Boulevard Horseshoe, Bossier City, LA 71111

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8oz. Burger Bar by @TheInfatuation
8oz. Burger Bar by Infatuation - Reviews
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8oz. Burger Bar by null
8oz. Burger Bar by null
8oz. Burger Bar by null
8oz. Burger Bar by null
8oz. Burger Bar by null
8oz. Burger Bar by null
8oz. Burger Bar by null
8oz. Burger Bar by null
8oz. Burger Bar by null
8oz. Burger Bar by null
8oz. Burger Bar by null
8oz. Burger Bar by null
8oz. Burger Bar by null
8oz. Burger Bar by null
8oz. Burger Bar by null
8oz. Burger Bar by null
8oz. Burger Bar by null
8oz. Burger Bar by null
8oz. Burger Bar by null
8oz. Burger Bar by null
8oz. Burger Bar by null
8oz. Burger Bar by null
8oz. Burger Bar by null
8oz. Burger Bar by null
8oz. Burger Bar by null
8oz. Burger Bar by null
8oz. Burger Bar by null
8oz. Burger Bar by null
8oz. Burger Bar by null
8oz. Burger Bar by null
8oz. Burger Bar by null
8oz. Burger Bar by null
8oz. Burger Bar by null
8oz. Burger Bar by null
8oz. Burger Bar by null
8oz. Burger Bar by null
8oz. Burger Bar by null

Highlights

Build-your-own burgers, shakes, & 24/7 breakfast favorites  

Featured in The Infatuation
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711 Horseshoe Boulevard Horseshoe, Bossier City, LA 71111 Get directions

caesars.com

$10–20 · Menu

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711 Horseshoe Boulevard Horseshoe, Bossier City, LA 71111 Get directions

+1 318 741 7908
caesars.com
HorseshoeBossierCity
𝕏
@horseshoe_bc

$10–20 · Menu

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Aug 13, 2025

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@infatuation

Where To Eat Near Seattle University

"There’s a tasteful way to make a restaurant look like a scene from a country music video, and 8 Oz. Burger Bar nails it. Decorations include vintage beer cans, an old sign that could conceivably have belonged to a general store on the side of a dirt road, and a retro turquoise ice chest that doubles as the host stand. All of the burgers (which are indeed half-pound patties) are messy and amazing. Get them with some onion rings, fries, or short rib poutine, and you want the green tea nutella milkshake, too." - aimee rizzo

https://www.theinfatuation.com/seattle/guides/restaurants-near-seattle-university
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@infatuation

8 Oz. Burger & Co. Review - Capitol Hill - Seattle - The Infatuation

"No one ever said it was easy, or even possible, to find parking in Capitol Hill at dinnertime. Unless they were talking about 8 Oz. Burger & Co. Park in the nearby Harvard Market garage, where the first hour is free, then head inside for upscale burgers that are (you guessed it) 8oz. each. No matter what, get the green tea nutella milkshake, too." - Aimee Rizzo

https://www.theinfatuation.com/seattle/reviews/8-oz-burger-co
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Lori D D

Google
While staying at the Horseshoe Hotel and Casino I decided to have dinner here. I ordered the Country Fried Chicken with mashed potatoes and onion rings. It was the best country fried chicken that I have ever eaten. The portion was large and it was fresh. The mashed potatoes were great as was the gravy. The food was so good that I chose to eat here the next night instead of trying one of the other restaurants. I had a brick oven pizza and it too was very good. I will eat here again.

Penny Thornton

Google
I was intimidated at the idea of this being in the casino/hotel. But, parking in the garage was no charge & the restaurant was easy to get to. We (myself & my 14yo son) were immediately greeted and seated. The food was delicious & served quickly. I highly recommend going! Best burger I have had in ages! Buns were toasted to perfection, veggies fresh and crisp! I give it 10 stars!

Robert Lewis

Google
If you're looking for a good price for a burger, this isn't the place. BUT, if you're looking for a great burger at a great burger price - unfortunately this still isn't the place. Part of my frustration was waiting 30 minutes for my to-go order (when they said it would be 10 minutes) then being served a barely luke-warm meal that had obviously been sitting in the window for a WHILE. Then having to wait longer for a re-fire. However, you'd hope for a really good burger, fries and onion rings than what they serve. First - even after the re-fire the onion rings were cold. And, there was a total of 6 of them - making them a cool $1 each! However I could only stomach 1 and part of a 2nd. The fries also tasted old. I could see why - the kitchen apparently prepares a large amount of each, puts them in a steel bowl, and they sit in the window until served by the servers themselves. It takes a while to go through several orders of each before they make more. So, if they're near the end of that steel bowl-full when your order is assembled, you're getting cold fries and/or onion rings. I was "lucky" enough to experience both. The burger was also not very good. The produce on it tasted old. The bun is not toasted. They drown it in "special sauce" to the point that it's the only thing you can taste. Take a look at the picture - all that orange goo you see is "special sauce". Overall, really disappointing - both in terms of the food and the service.

The Foody -Mpee

Google
A nice quick place to grab food while you're in the casino. It wasn't amazing but it wasn't terrible either. I think you get what you pay for. The burger tasted good and the wings had a great flavor but nothing to rave about.

Bruce Morton

Google
The burger was excellent. My server was constantly attentive to my needs. I also had apple pie and loved the crispy crust and tasty filling. The onion rings were not really special.

Ernest Thomas (Randy Jr)

Google
Alright, fam let me spill the sweet tea about this spot! I’m out here in Shreveport, Louisiana, at the Horseshoe Casino, giving the 8-ounce burger joint another chance after they tried to sabotage my life with uncooked chicken last time (rude!). But oh, have mercy this time they redeemed themselves! I ordered the fried pork chop (fried HARD, because crispy is next to godliness), paired with the fried okra and fries. Everything was on point like, seasoning-your-soul kinda good. Now, mind your business about me lounging like royalty eating in bed big-back behavior and all. Focus instead on how deliciously crispy and salty (Louisiana-level salty!) that pork chop was. Will I go back? Absolutely. But I’m skipping the burger and heading straight for that pork chop glory. 8-ounce Burger at Horseshoe Casino, you’ve officially upgraded from side-eye to side-order. Well played.

Don Keller 3rd

Google
I love the milkshake 😋, the shrimp po-boy😋, the BBQ wings 😋 and everything else is really good too but them my favorite

David Wood

Google
My wife and I came here to eat after playing at the casino. My 8oz hamburger was good and the fries was good. The service was not so good. My server forgot my straw and I ordered onion rings but was brought fries. That's why 4 stars.

Martin P.

Yelp
Great customer service and waiting staff were awesome. Food was good as well. Nice setting with live music.
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Justin B.

Yelp
The burgers are great, we've always had good service as well. It's in the Horseshoe hotel, but completely separate from casino so there's no cigarette smell.
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Ernest T.

Yelp
Alright, fam let me spill the sweet tea about this spot! I'm out here in Shreveport, Louisiana, at the Horseshoe Casino, giving the 8-ounce burger joint another chance after they tried to sabotage my life with uncooked chicken last time (rude!). But oh, have mercy this time they redeemed themselves! I ordered the fried pork chop (fried HARD, because crispy is next to godliness), paired with the fried okra and fries. Everything was on point like, seasoning-your-soul kinda good. Now, mind your business about me lounging like royalty eating in bed--big-back behavior and all. Focus instead on how deliciously crispy and salty (Louisiana-level salty!) that pork chop was. Will I go back? Absolutely. But I'm skipping the burger and heading straight for that pork chop glory. 8-ounce Burger at Horseshoe Casino, you've officially upgraded from side-eye to side-order. Well played.
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PJ E.

Yelp
So their breakfast is always on spot - and they need to be since there is no competition around them, we always appreciated the morning crew at this place. The evening crew (Jennifer) was a nasty person that likes to argue with customers, not saying all customers are always right but you don't argue with them. She kind of ruined the late dinner experience - and so did the bland pizza my husband ordered no flavor, very very bland in flavor. I will say their burgers are spot on - their drinks are way too powerful - it does them no good by over pouring the liquor our gambling doesn't help this business one bit - over pouring the liquor actually causes them to lose a few bucks. and this bartender or whatever you want to call her - is wasting the business money. Again, morning crew absolutely amazing- as the night came the night crew not so good.
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Victoria E.

Yelp
Ordered a to go after enjoying casino. The place is so disorganized. It was around 7pm Staff not sure what they are doing. Bartender no where in site. We ordered a to go fried shrimp and catfish dinner. Yuck. Over cooked fried dried up food cost was very high $30.00 plus for one meal without tip or tax. What has happened to casino food costs and service. The place was not busy but seemed like no one knew what was going on. Not sure why casinos are cutting costs when they make so much.
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Uriia H.

Yelp
I really want Yelp to add a half star option bc I am giving this place 3.5 stars. While in town for work, went here to grab a steak since everything else was closed. Waiter said it was a pretty good steak so let's do it! Well...it came out looking pretty darn soft on top..zero sear on it but I forged ahead anyway. Ordered it med rare..came out pretty rare. Mashed potatoes were luke warm. I so hate sending things back but I had to. Decided to get the burger instead and it was a big upgrade. Very well seasoned. Tyler, my waiter, was great during my time. Unfortunately the burger wasn't my friend at about 3am. Lmao!! I would get the burger again if I am in the area again. The Ceasar salad was very lackluster. Felt like a bag salad with processed croutons and a bottled dressing. Not my fave. They could probably benefit from a sturdier bun..it fell apart quite a bit, but Burger is still the best bet here!
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Douglas C.

Yelp
Friendly service in the Sports Bar. Gets a lil loud and cold temp cause it's a casino
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Keven W.

Yelp
I went here because this is the only place that is opened for breakfast. I used my Caesar's rewards here to purchase a BLT for breakfast. For $11 dollars you only get the sandwich itself and nothing else like tator tots or fries which is a bummer. The sandwich itself is not too big either. Other than that the sandwich was good however. Service was great and friendly. I got my food and was in and out of the place within 20 minutes. Maybe next time I will come for dinner.
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Bryan B.

Yelp
We had great service. The portions are really good size, fair price, the atmosphere was laid back and enjoyable.
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Tirzah H.

Yelp
8 oz. Burger Bar is one of the restaurants that the Horseshoe Hotel and Casino offers it's guests. We approached and was seated immediately. The server was welcoming with a bright smile and was knowledgeable of all the menu items. The food came quickly and I had the pulled pork sandwich without the bun because I have Celiac. The pork was delicious! Nicely seasoned with a hint of sweetness from the barbeque sauce. The French fries were hot, crispy, and seasoned to perfection. Considering the restaurant located in a hotel/casino, the music was really loud, but it wasn't a nuisance...it was really enjoyable. My parents enjoyed their meals as well. I tasted a fried shrimp from my mom's plate...it was succulent! The hrimp was fried with cornmeal which made it safe for me to eat, and it was seasoned with some Cajun seasonings. Overall, the evening was pleasant, the server was kind and funny. She also was attentive and made sure we had everything we needed. If I'm ever in the Shreveport area again, I would love to return to the 8 oz. Burger Bar.

Tina T.

Yelp
A quick fix for hungry patrons. We received fast service and it is located downstairs from our hotel room at the Horseshoe. The price was not expensive for the amount of food we received. We had plenty of leftovers and you can reheat anything in an air fryer or oven.
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Angela B.

Yelp
Ate breakfast (which was fair, gravy tasted pastie) and went back for supper for another club sandwich which was excellent. The server was fantastic. His name was Chuck C., ask for him!
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destini W.

Yelp
the food here is amazing. i always get the 8oz butger with fries and its the best ive had. the service is good as well. in the photo i was in the middle of eating my fries lol
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Curtis W.

Yelp
I ordered a thin crust pepperoni and sausage pizza. Horrible is the word I can use to describe it. The crust was soggy and limp. Service was good. Friendly staff. Breakfast has always been good. Disappointing to say the least.
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Jonathan F.

Yelp
Open late so it's great if you get into town late and staying downtown like I was. There are several options right in the same area of the casino. Tasty food!
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Cybil M.

Yelp
Waited a long time for our food and most of our food seemed like it was deep fried in grease or something. It was not busy when we came and they took long with getting our orders and when we asked for extra syrup. Service was bad and inattentive. Don't recommend this place at all unless you want to wait 45mins for a sandwich and a breakfast plate.

Walter G.

Yelp
I loved the burger and the fries were delicious. I've never had a tastier burger in a casino in my life. Our server was very attentive and the restaurant was very exciting. I'll definitely be paying them a visit again.

Zoye D.

Yelp
Wasn't worth the $60 we had to pay for 2 burgers and a grilled chicken sandwich and 2 orders of pizza onion rings. Server was very nice.
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David B.

Yelp
This place has excellent food & excellent service. The portions are more than you bargain for. It's not that expensive either. Go try it out, you will not be disappointed. Also a great atmosphere. Go & enjoy.
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Dan M.

Yelp
I had a bunch of meals here since it's open 24/7. This is how I would rate each meal/service of 5.0... Scrambled Eggs (very hard), Bacon, Toast: 4.5 BLT: 5.0 Pancakes: 3.85 Hamburger (no cheese): 3.7 House Salad (Thousand Island dressing): 4.8 Service: 5.0 Pizza: 3.1 I definitely recommended 8 Oz. You just need to know what to order.
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Barbara D.

Yelp
We loved this place! We were staying at the Horseshoe casino and this is a 24 hour joint that serves great food! We actually ate here twice because it was so convenient and delicious! After a drunken night, you're craving some burgers, fries and some salty dishes! Their fries here have that coating and seasoning that tastes soooo good. The cheese sticks here are the biggest ones I've ever seen in my life! For $7, it's the best deal. I ordered a chicken salad and they have good blue cheese dressing here. The club sandwich is stacked right and sooo delicious! We also had the million dollar burger which has brisket with it and mushrooms. ($13) We had to split it because it was so big! This place has a reasonable price and they have great service. Our meals came out quickly and there's plenty of seating without a wait. Five stars in my book!
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Eli J.

Yelp
This restaurant is inside horseshoe casino. It's open late for a sit down restaurant during covid times. We walked over from the Marriott. The staff was good. Casino is beautiful. The food is good for what it was. If I lived around the area I'd eat there. The mozzarella sticks were the star in my opinion.
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Joseph K.

Yelp
Don't come here if you're in a hurry. Waited 45 minutes for two breakfast burrito. 45 minutes for two breakfast burritos?! Good food and cheap value. If you have all day an an enormous about of patients. I was here last night for munchies. It was a much better experience. Maybe they forgot about me because she saw my California license.
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Benetta P.

Yelp
Excellent visit. The food was delicious. The bun grilled with plenty of mayo. The onion rings are addictive. No more French fries for me. The chicken filet was fried perfectly. Very delicious meal. The waitress was nice.
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Ardara H.

Yelp
Was not really crowd but took 20 minutes to be seated. The counter receptionist was not very friendly nor greet worthy. I am starving so the food maybe better than letting on to be. The establishment is clean even with all the foot traffic. Nice country music
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Ty S.

Yelp
This is one of our favorite places to visit at the Horseshoe Casino!! The French toast breakfast burrito was literally the most delicious breakfast burrito!! Perfectly savory on the inside with a hint of sweetness on the outside!! Definitely a must try!!
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Allison B.

Yelp
We ate here last night and definitely were not impressed. Our server was friendly and he was trying his best, but a lot of things were lacking. We ordered an appetizer because we hadn't eaten for hours and were pretty hungry when we arrived. Well, the server informed us the kitchen staff burnt our appetizer (completely okay, we know accidents happen) but he was setting out our meal as he told us this. Well... as our meal had already arrived and we ordered the appetizer because we were hungry, we no longer wanted the appetizer. We weren't given the option, he just brought it to us and charged us for it anyway. I know in an environment like this you are paying for convenience. But I just felt like the food was average and it was too pricy given the taste of food and quality of service.
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David H.

Yelp
First and last visit. Mom had the pizza. She said it was the worst pizza she ever had. Bland and not cooked enough just to start. Overpriced for such a sloppy pizza. I had a turkey burger. Very dry. Not impressed. The bun was soggy. Disappointed. Guess if your drunk perhaps you will not notice.
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Nathan D.

Yelp
Not impressed with this place at all. Our first time staying for a Whiskey Myers concert last night. We went to "8oz burger bar" in the casino for lunch. Food was great. They were out of a lot of things to make cocktails so I stuck to beer. Was told by our waitress Shannon, last dine in is at 11pm but you can order take out until 12am. We arrived back from the concert at 1130 and was met by, I guess the manager, short female with green and blonde hair. Told us we couldn't eat and no we couldn't order take out and promptly started moving chairs to block the entrance to the restaurant. There was a lady in an ice cream booth at the front that seen the interaction and offered to serve us ice cream and told us that when that manager is here it's always a problem. Chicken quesadilla was good at lunch, but apparently you can't eat late at a 24/7 casino bc everything is closed
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Marvella C.

Yelp
So I didn't actually partake of the food at 8oz, but their adjoing business The Bazaar. Antonio is on that side serving pizzas, quesadillas, loaded potatoes and more; and oh what a treat! The pizza was delicious and the quesadilla was also. But this quesadilla was not normal. It was stuffed with meat and cheese that over cooked at every bite. Really great food and service.
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Stephanie S.

Yelp
It was good. Had the chicken fried steak. Underwhelming for the price but wasn't unsatisfied
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David Z.

Yelp
When it comes to casino venue eating you often just want a balanced menu with decent food with service: in the Bossier casino strip this is really one of the safest bets for consistently good food with a variety from excellent cheesburgers (an 8 of 10) to steak, to poboys, etc. my only complaint is they sterilize their fountain drink system, including the water, with iodine (a common practice) but they don't flush the system enough, so you get iodine flavored water, which tells me nobody trusts the municipal water in Shreveport....and I can taste it in the bars blended drinks with anything from the gun (they have an excessive iodine problem)....otherwise give them a chance, food is quality with above average service.
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Tom M.

Yelp
Ate here twice unfortunately, First for dinner then breakfast. Dinner was two hamburgers and while I like a sourdough bun, but this one was doughy and giant. So I took the top bun off and ate it with a knife and fork and the meat turned out to be pretty tasteless. The onion rings were good and we had fried green tomatoes as an appetizer that were plain but good. In to breakfast where I had a BLT and my wife had a breakfast quesadilla. My BLT was ok but I have never seen a quesadilla so thin. You had to search for the food inside it. I thought I saw eggs but I'm not confident about it. And it came with picante sauce. I guess they don't now how easy it is to make salsa. The waitress asked if we wanted coffee refills but never brought the refills and we waited about 20 minutes for our check after eating.

Margaret S.

Yelp
We drove there to Shreveport to see a back surgeon for my husband and stayed at the Horseshoe Casino. Ate lunch at the 8oz Burger bar. We had a burger and two fries. When the waitress Meranda came back to the table with a receipt for us to sign for our bill it was $68.78 I went and found her and confronted her about the ticket and she said I'm so sorry I charged you for the table next to you's order. I was livid. She told my husband she needed to run the car again her actual amount was $21.16. she told us the money would be back on our card in 24 to 48 hours. After we got back home on Monday I checked and the money had not went back on there so I waited and on Tuesday the money wasn't back on there I called on Wednesday to the Burger bar and explain the situation and what I was told and the lady that answered said oh it can take up to 3 days or four days. So it has now been 9 days and still no return of my money and I am out 90 plus dollars for a burger and two fries. My recommendation is avoid the 8 oz Burger bar if you're near it inside the Horseshoe Casino. My husband left a tip and I told him do not leave a tip. He said leaving $2 made a statement that we were unhappy with service. I say leaving to pennies would have stated we were unhappy with service.

ReelSpinner O.

Yelp
During our three-night stay (May 2022) at the Horseshoe this seemed to be the only restaurant that was open every day. Prices were high but you expect that inside a casino hotel. Food was marginal, sometimes bland and not a very good value. Portions were smaller than other area eateries. The pizza was the best thing that we ate here. It costs $15 for a small pepperoni pizza. Breakfast was so-so and over-priced. The BLT and the Club sandwiches were dull and uninteresting with little or no flavor or taste. Servers were really good! Fast, pleasant, and accurate. Seating was quick. Comp dollars are accepted here but $2 comp dollars only equals $1 on the 8ozBurger menu. (see my review on IHOP Boardwalk) (see my review on The Sportsman's Paradise Cafe at Bally's) (see my review on The Horseshoe Hotel)
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Ian W.

Yelp
This place is in the middle of a crowded casino but I'll tell you, the food I've had is phenomenal and the people watching is out of this world. Every time I swing through Bossier City I must stop here for food. It's usually after midnight that I do, but the time is irrelevant. I've tried the taco pizza, Angelino burger, bacon cheese fries, grilled cheese and brisket, pepperoni pizza with olives, and EVERYTHING was perfect. There's crack in the dough, I simply can't get enough of either the burger buns or the pizza crust. I will say it's noisy, and the waitress can barely muster a hello because there's often a line to get in at midnight. However, they are smiling and energetic. Eat a burger here, you won't regret it. - ianofaust.in/google
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Aja P.

Yelp
I had the "California" inspired burger and he had the brisket sandwich. We got fries, onion rings, and fried okra and Captain and DIET COKE (not pepsi! The whole resort is Pepsi!) and some Pinot grigio. We sat at the bar while we waited for the will call line for Ron white to clear up. To anyone who has complained about the service here... these girls are blowing and going... there's no phone checking or sitting around. Dawn was our server and she was on the ball! And now the food. Fries, seasoned and perfect. Onion rings large slices of onion and cooked perfectly. Burgers, amazeballs. Honestly, I think there was no avocado on mine, but if that's bc they didn't have a ripe one, I am okay with it bc I didn't even realize it wasn't there till the last 2 bites. It was so good! The only fried okra I've ever liked, and he said he was just happy this place wasn't next to his work, he liked his brisket so much. AWESOME! Don't get suckered away by the drunk angry people It's a gem.
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Dominik D.

Yelp
Don't come unless you're famished. They have legit portions here. The burgers are great, as you may have guessed, but even the caesar appetizer salad is great. Very reasonable prices too.
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Christine G.

Yelp
This is a really nice little bar inside the Horseshoe Casino in Shreveport, LA. We stopped in for a little gambling and to watch the Daytona 500. It wasn't too busy on a Sunday afternoon so there were plenty of seats at the bar. The lady bartenders were all super nice and very welcoming. Rhonda who was my main server and made the most excellent spicy Bloody Mary! I loved the bacon and large olives as a garnish!!! Yummy. Such a nice touch! I certainly enjoyed my Sunday afternoon hanging out. Will definitely stop in again if I am in the area. Great customer service.
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Jennifer F.

Yelp
Open 24/7, located inside the Horseshoe Casino and priced fairly, making this place super convenient for Casino-goers. For those reasons, we dined here 3 times during our trip. Staff was friendly and attentive. There was never a wait for a table. Grab some ice cream on your way out - it's really good. We tried the brick oven pizza our first night. 12" and added two toppings making it around $17 with tax. It was fresh and hot and hit the spot. Enough for two people to share. We tried an 8 oz burger, fries, and fried green tomatoes the second night. Tomatoes were crispy and hot, 4 to an order. It's $12 for the basic burger and fries. Fries were fresh & crispy, but the burger isn't really anything to write home about....or name your restaurant after. Haha. Our third meal was a philly cheese steak and some chili cheese fries. Both were great and made to order. It's a great spot to grab a fairly inexpensive, quick bite without leaving the casino. Plus, you can usually hear the live music from the bands playing in the bar down the hall.

Gloria S.

Yelp
I want to give a huge shout out to our server Rhonda Caldwell! She is always so kind and efficient. Treats you like family and remembers you even if you haven't been in awhile. The food is okay, wish they had more healthy food options.

Whitney P.

Yelp
Great environment, super friendly staff, and the food was amazing! I highly recommend the Angeleno Burger or the Million Dollar burger.
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Laurie R.

Yelp
I used to love this place. We spend a lot of time at the Horseshoe casino and since it is the only 24-hour option, eat here a lot. Being a casino, we often eat late at night. The night cooks are abysmal. Often we are presented with burned fried foods, salads missing items and other kitchen atrocities. The last straw was nachos where they obviously didn't drain the grease from the meat. The attached photo shows the grease on the tilted plate and the meat was covered in congealed grease. Just disgusting.
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Tim F.

Yelp
First off, our waitress (Elisha A.) was extremely helpful and super nice!! This has nothing to do with her! She was amazing!!! But seriously, the food...I'm here on my honeymoon and my fiancé was craving wings...they gave her undercooked wings! Like seriously? Elisha took them back, and they only gave her half the order to bring back to us! Apparently, if they mess up your order, you're only entitled to get half of what you're expected to pay for in full. Thankfully we decided that this wasn't the right move and just cancelled her entire order. Shame on you "chef" and "manager"! Great job to Elisha A! If you decide to get food here though...get her as your waitress!

Colie H.

Yelp
We visited 8oz burger bar and our server Rhonda was excellent! She was very polite and fast getting our food out! The food is very good, we will be back!!
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Nona W.

Yelp
Let me start off by saying that amazing customer service is something that you just can't teach...not even to people in management...I came in town, all the way from Denver, CO, and was really excited to be staying at the Horseshoe Casino. I was starving so I decided to check out the 8 oz Burger Bar, located inside of the casino/hotel. Initially, everything was going good ....It was about 1am in the morning after a long night of gambling and I had an undeniable craving for an omelette. I was delighted to see a small breakfast section on the menu. They had eggs, bacon, sausage, cheese, breakfast potatoes, fresh vegetables....You know, everything people would eat for breakfast.....and that you would put on an omelette...But surprisingly, no omelette...When my server approached the table, she was really kind. We greeted each other, and she asked to take my order. I politely asked her if it be possible to order an omelette. "I don't see an omelette under your breakfast menu(and I know you guys serve them here) Would your chef be willing to make me a special order?" "I'm willing to pay however much extra and take care of my server." (As I had just won a nice chunk of change at the casino) Those were my exact words to the server. Suddenly, the expression on her face changed. She said to me, "ma'am, I'm sorry but we can't do that." "We can't make you an omelette because the breakfast cook isn't here" And that's not on the menu...." " And the night cooks can't cook omelettes" Just one excuse after the next. I looked at her with a look of confusion. "Well ma'am , you guys have an entire breakfast menu here that has everything that it would take to make an omelette." "Would you kindly ask the chef if he would be willing to make me an omelette?" I was almost begging at this point...it was crazy!!!. Her was responds was "ok, I'll see what I can do!" The server returned shortly and appeared to be in tears...She said that the chef wouldn't even let her finish requesting my order before he shut her down and yelled NO! #1-If the cook spoke to the server anything close to what she described, it was very rude and unprofessional.... #2-Since when has great customer service not been a priority in the restaurant sector? It probably would've taken the chef all of an extra 5 minutes max to make a variation of something that was already available on the menu. I would not recommend this place if you looking for a warm, friendly, accommodating staff....where amazing customer service is a priority. This place is also a No Go if you are someone who enjoys having the flexibility/freedom to order different variations of the menu....
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Mela B.

Yelp
Sad to give a 2 star review but the food was not great. Our server was a 5 Star Gentleman with excellent customer service and a great personality. I posted pictures... The worst was the $6 Queso dip was awfully unattractive and resembled bile. We tasted it but didn't eat it. It wasn't bad but it wasn't appealing in texture, appearance or taste. The Guacamole had jalapeño mixed in. Husband said it tasted like a processed package mixed with a few fresh avocados to pass as fresh quality. Not that great. I ordered the $22 Ribeye Steak with Onion Rings and Salad. The steak was marbled with fat and full of grisly fat on the exterior and the end portion wasn't edible. It has a black peppercorn seasoning but no true flavor. The onion rings where colossal and well battered but lacked flavor. The salad was mixed greens like arugula and the like with hulled out cucumber and carrot peels and a red onion ring. No croutons or cheese. Husband had the $9 beef brisket sandwich with Cajun French Fries which were the redemption of the plate. I knew the sandwich wasn't that great when he only ate half and began dipping into Ketchup. On the way out, after spending time in the casino we returned for walk up dessert service. He had a delightful slice of apple pie to go and I had a flat, hot, upright waffle shoved in a cup of mint chocolate chip ice cream. It wasn't a waffle cone or waffle bowl.... it was an upright waffle... just awkward to navigate and enjoy. Both were flavorful.

Alana S.

Yelp
Need to update hours. The bartender (guy inside bar) was rude and had an attitude saying "wE aRe CloSed" all because I didn't hear what he said, which I guess he had told me that they were closed. I am a server myself, I understand that they are closed but no reason to be rude and have an attitude.
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Steve M.

Yelp
Ordered taco salad and 35 minutes later I went to kitchen area and asked why everyone who came in after me had been served and I still didn't have my salad. The Manager said she was looking into it but there was something "wrong" with the chicken. I left and went to MacDonalds where there was nothing "wrong" with the hamburger meat.