A Ma Maniére D.C.

Customer service is awful. While they offer a large selection products, their shipping practices are more than sketchy and unprofessional. I've had orders cancelled without explanation. I've had orders confirmed that took 3 weeks to arrive (I live in DC. They have a store in DC). Most recently, I placed an order and it has now been 2 weeks and I do not have shipping information. Label was "created" 5 days ago, but no shipping updates were provided. This has happened multiple times, to myself and my loved ones. The selection and products are good quality but the process and procedure in getting your goods make the experience awful. This will be my last time ordering from them and I encourage others to refrain from doing the same in hopes of actually receiving your purchased items in a respectable time frame...

I have been collecting sneakers for almost 30 years and this establishment is an experience like no other. I shop at the Washington, DC location for A Ma Maniere and I am always thoroughly impressed! The entire staff at the Washington, DC location is extremely knowledgeable, both in footwear and in the latest fashion, which is prominently featured throughout the store. The attention to detail that is given both to the customer and the product is top-notch. The staff is extremely helpful and friendly from the moment you walk into the store. They are there to help, but also allow you as a customer to have peace of mind and actually gather your thoughts on different products rather than hounding you or staying on top of you every second. For me, that makes looking around and shopping that much better. I couldn’t ask for a better shopping experience and will continue to spend my money with A Ma Maniere!

NEVER AGAIN will I purchase anything from this company. I ordered a pair of sneakers online. After a couple of days with no updates, I emailed about the order status. Was given a generic reply to allow up to 5 business days for order processing. Today is day 6. I've emailed a request to cancel the order and no reply. It's 2025. What company needs 5 business days to send shoes in the mail? I've ordered things from Asia that I received faster. What a joke. These guys can take their $500 wool hats, $700 hoodies and go pound sand.

I’ve bought three pairs from these guys . First two pairs they took my payment but couldn’t fulfill my orders.. 3 rd order I received a defective pair of dunks! Wouldn’t give a refund or exchange . Garbage shoe store ! Buy from Nike it’s much safer

This location was doing a FCFS release. New to VA, DC area so heard about they had a store here. Went to event to try and purchase shoe for my son. Waste of time no organization or system setup in place to make this thing go smooth as simple as giving out tickets iin line. But all said iand done ended up doing a raffle which was waste gave out multiple tickets to same individuals to keep it short claimed that had 200 pair but only gave out at best 20. They took names, shoe size and numbers afterwards in a notebook of anyone else to make seem like it was just out of control and would choose randomly and contact you,. BS was just a tactic to get rid of the crowd and prove the rest of the shoes was backdoored. I don’t know how long this A Ma Maniere has been there I’m taking some years so this in my opinion was just a dog and pony show to get a crowd to post pics on X and other platforms. Well this is my first and last time attending or even going to this store, had is out there for 5 plus hours and could of just did a raffle or had a basic azz ticket system in play from the jump and had it over with in two.. My first and last time attempting to purchase anything from this spot.

Stumbled on this place after looking at amiri’s website. This place was listed as one of its stockists in dc. I have never heard of it. But a high end men’s boutique is very hard to come by in this area. So I made the nearly hour drive down here from Rockville, MD. It’s almost inconspicuous between all the other row houses full of shops and restaurants on busy h street. Upon arrival the door was locked and there was a security guard at the door. They were only letting a certain number of people in at a time. I was a little surprised to see that I still needed a mask and the restrictions but I understood. Beautiful two level store with a well curated selection of luxury street wear with an emphasis on shoes. They had a few employees. One guy greated me but the others didn’t really interact. The guy upstairs helped me and he was cool when I started talking to him. I bought a pair of converse sneakers and an Amiri tee. Before I checked out I asked the cashier if I could return or exchange anything and she said no. Was a little surprised but it’s only because of the pandemic. So that knocked a star down for me. Otherwise this is a true hidden gem and a must visit for guys who are into luxury street wear. (Update on second visit: why doesn’t this place have a dressing room? It’s a clothing store! You have to go upstairs to try something on. Still not much privacy plus the employees have to leave and tell other customers that someone is upstairs trying something on. Just an awkward situation. No return or exchange policy still in effect which I think is weird at this point but that’s their rule.)

I may have one of the worst situations dealing with them,,,when the Jordan 14s dropped I won't the eql raffle and it took forever to get a confirmation email,,,I had to contact them,,,they eventually told me it was being processed,,,then ultimately told me that they didn't have the pair,,,how if the raffle is to guarantee the pair?!?...but that whole company has been now for backdooring product (even investigated... James W avoided it by not claiming the money used).....Ps the do have some nice sneakers but I wait for the Nike snkrs drop from then on

A MA MANIERE is the truth. Their designs/materials that they utilize are top notch to say the least. Next level experience shopping at the DC location and they recently added a couple of elegant and classy rooms you can stay the night at on top. Check them out.

Such an amazing store! I stopped by a couple times to check out the store just because how good it looks during the outside. My first purchase were 2 pair from here and it was also a good price! The customer service I got in the store was wonderful I was able to throw my phone on the charger haha and when I got on the top tier the employee was more than happy to help me and check prices for me job attitude included. The whole experience here 30-1 hr was cool and I'll most definitely be back maybe become my every time shoe shop

Thieves..6 months now I've been waiting for my merchandise that I've never received..contacted them by phone and emails and no response back..over $500 dollars worth I have tried everything to no avail..don't buy online from this store they will rip you off too..

Made an order on their website only for them to ship me the wrong shoe size. Not to mention I waited almost a month for them ship. I have been trying to reach out to them but there is no phone number to contact anyone. I sent an email to the address they have on their website and have only gotten an automated message saying they do not accept returns. Seeing as they sent me an incorrect order, I do not I believe I should have to pay for this. This is highly disappointing and unacceptable behavior from a so called luxury store. If you decide to make a purchase online, just know you may not get the right thing and won't be able to get your money back.

yall making too much money for yall main line to be going to a operator get it together

A Ma Maniere is an amazing boutique with beautiful luxury goods, great service, and fast shipping. A Ma Maniere is an example of how retail can be done to perfection with a human touch. Visit the shop or peruse the goods online, but either way you are in for a treat.

I love this place so much they great stuff for retail and amazing service the employees were incredibly nice I got a pair of dunks for retail that I love so much and I copped the a ma maniere Jordan 3s I love those so much too and great colors best retail store EVER!

Im just writing a counter review to the chick bitching about them following you like youre going to steal. Its a luxury boutique store no shit they follow you if youve been to gucci or any other designer store you'd understand. Great store, great employees these guys went out their way to get me stuff plenty of times. And S/O to the old manager Project. Dude was A1!

Horrible customer service!! Went in looking around and the lady working there kept eyeing my fiancé & I as if we were going to steal. We went upstairs to check out what else they had cause the bottom floor had crap. Once we were upstairs the only lady working came half way up the stairs just so stare at us. Mind you they have several cameras so why not just assist us instead of making us uncomfortable!

Great store, friendly staff and awesome selection. 3 levels of designer clothing,footwear and accessories. Best in the city!

Small batch designer clothes. This place isn't cheap but the clothes are works of art! Support designers in the DMV!