Trevor H.
Google
We walked into Movable Feast and were immediately confused. There’s one long table on the right with maybe six or seven chairs, and to the left, a woman sitting behind two small folding tables with a pile of paper cards and two paper menus. No signage. No instructions.
The woman at the table was actually nice. She explained that we’d tell her what we wanted, she’d write it down on the cards, and we’d take those cards to the counter to pay. A weird system, but fine. We ordered an Italian sub (no pepperoncinis, no onions), loaded fries, and two drinks. Got our slips, stood in line for about five minutes, paid, and grabbed the last two seats at the long table.
As we sat down, the two guys next to us had just gotten their food and were both missing a taco. They went up to ask about it, and the staff started arguing with them, telling them that’s what they ordered. The guy pulled out his receipt and literally pointed out that he paid for two separate orders of three tacos. Only then did they agree to make the missing tacos.
Then our food comes out. My sub has pepperoncinis all over it, exactly what I asked not to have, and the fries for my daughter are completely missing. So I go up to let them know. The woman behind the counter calls over the food preparer, and instead of fixing the mistake, this person starts digging through it to find my order slip.
Not to double-check the order and apologize. She was clearly trying to prove me wrong, just like they did with the taco guys. And once she pulled it out of the garbage, she didn’t wash her hands or change gloves. She just went right back to making food like that’s normal.
That was it for me. I wasn’t going to eat a sandwich made by someone who just did a forensic trash dive to win an argument. I told the owner what happened, including the fact that the food prep person went into the trash and then kept working.
And her response? “Well, it was the first time we messed up today, so I guess we’re doing good.”
Except it wasn’t. We watched you mess up the taco order ten minutes before ours.
I asked for a refund. After a few minutes of them fumbling with the register, I just told them to have a good day and walked out.
I don’t know if the food is good. I never got to eat mine. What I do know is that this place is disorganized, defensive, and apparently more interested in proving customers wrong than making things right. Worst-run restaurant I’ve been to in a long time.
Fortunately we walked across the street and had a fantastic lunch at another restaurant.
