A&W Canada

Absolutely loved my visit,The food was fresh, delicious, and served hot. I ordered the Teen Burger combo and it was spot on—juicy, flavorful, and perfectly cooked. The onion rings were crispy and addictive! What made the experience even better was the amazing customer service. The manager personally came over to check on us and even offered us a complimentary root beer float as a thank-you for dining in. It’s rare to see that level of care and hospitality these days. Clean restaurant, friendly staff, and great food—can’t ask for more. Definitely coming back!

Had a quick lunch at the A&W on Dougall Ave and it totally hit the spot! The staff were welcoming and got my order just right. The burger was juicy, the fries were crispy, and the root beer was perfect as always. Big thanks to the manager for keeping things running so smoothly—you can tell they really care about the customer experience. Great vibes all around!

⭐⭐⭐⭐⭐ Fantastic experience every time at the A&W on Dougall Ave! The food is always hot, fresh, and exactly what you’d expect from a classic A&W. The restaurant is clean and well-run, and the service is quick and friendly. A special shoutout to the manager—super professional, welcoming, and clearly takes pride in running a great team. You can really feel the difference good leadership makes. Highly recommend stopping by! A&w has the best food of all fast food chains.

Stopped by the A&W on Dougall Ave and had a great experience! The food was fresh, the staff were super friendly, and everything came out quickly. You can tell the manager runs a tight ship—everything was clean and organized, and the team seemed happy to be there. Will definitely be coming back!

The wonderful girl at the front needs help. She is running the drive thru, front and running back and forth outside. You are lucky to have her.. Great personality and multi talker.

Always fresh and tasty! The burgers are juicy, and the root beer is unbeatable. Staff is friendly and service is quick. One of the best fast food spots around.

Overall bad experience. Used to love this location but lately has gone down. Today being the worst. First I ordered the new nuggets, paid and everything then they come out to tell me they don't have them and want to give me something else, I had to fight them to give me my money back and the girl had to call her boss to ask if she could (I got the money). Then, I got my food before my mom who had order before me and apparently her order had been sitting in the line just not being bagged. Got home with the rest of the food and it was awful, over cooked burgers thrown together and cold.

Ordered through drive thru. No napkins in the bag. Without customer request, it should be fulfill as a common hospitality service. A veggie burger and fries were not tasty, does not feel fresh. Feels like wasting money.

I love a&w. There burgers are far superior to McDonald's or burger king. The onion rings are so awesome. I love the video of how they make the onion rings whih is played near the back booth. My kids watched it and my older son actually wanted to try an onion ring, which I can give credit to the movie. Ask for the spicy mayo sauce to dip the onion rings in, well worth the extra 50 cents! The fries are delicious as well. We cant get enough of the french fries spice. We bought some for home. I love how they use paper straws. No plastic straws at a&w. Our favourite is the cold frosted rootbeer glasses. Thet even have kid size frosted glasses. We love love love the rootbeer. No paper waxed cups for our family. A&W is so environmentally innovative and a role model within the fast food industry. Now the only area lacking is the service. Every visit, I have a huge issue and have to raise it to management. It really ruins the experience.

Ordered to dine-in. Chicken strips, onion rings and root beer and one mama burger. Waited 10 minutes which was fine. The onion rings tasted like they been out for an hour. Total room temp! The burger was dry and cold, too! And no frosty mugs: said they all being cleaned!!! That's your thing, dawg. You gonna tell me you can't do a frosty mug. Then they replaced the rings and the badder was all sloppy AF. Didn't let them sit in long enough. They $14-an-hour soldiers need to act like they are earning it, they they get all butt hurt cuz you want a replacement even tho they F-ed up. Sorry but I work hard and you guys charge a ton for your grub. Never again, with attitudes like that. This incident was Wednesday the 25th of September around 6pm if a manager sees this and actually cares!

Great service!! Fresh burgers and super friendly service from Mike! Waited 3 minutes for a fresh buddy burger. Thanks

Untrained or dishonest staff overcharged us by 15 dollars and a rude semi-manager girl berated us for being ripped off among other insults. Despite evidence she refused to refund the money they wrongfully took. Manager failed to call back or answer to the issue. A & W head office was also useless. Never called or emailed, as pig ignorant as the local store. In fairness the staff and management are often taxpayer subsidized foreign workers and don't speak or understand English very well and customers will be treated badly if a fault is pointed out. Very hostile and defensive. Food quality has suffered lately. I think they pre-cook the burgers and microwave them as required. Disapointing and unnaceptable, especially as A&W charges premium prices for substandard burgers. Cold fries. Imported beef from far away offshore countries instead of local domestic beef. The root beer is still OK. Such a disastrous experience I'd hesitate to revisit A&W. Harvey's and Wendy's are dependably tasty and their staff more competent, friendly. Better value than the high priced A&W and questionable employees and food quality. Location: Tecumseh Rd. Windsor, Ontario

I went here often to get the Beyond Meat burger with cheese, which is awesome. The thing is I hate waiting so long for it. 9 out of 10 times I have to wait a minimum of 8-10 minutes. That's the only downside to this place.

I know people get upset to wait 5 minutes when ordering but the food is cooked fresh as it is ordered not sitting on a warmer for 30 minutes waiting for someone to order. I prefer when it is made fresh and waiting 5 minutes. Food is very good, tasty, yummy and fresh. I have loved A&W since the 1970s. Love to support a business that has been around so many years in our country. Thanks for so many years of serving Canada! Maureen

This place is brutal. I waited at the drive thru for 5 minutes and no one said a word. I went in and placed my order and told them I had waited at the speaker and no one answered me and the associate's response was "okay". My order was correct, but the fries were room temperature. The burger had a burnt mushroom in the middle of it even tho there aren't mushrooms k on the burger I ordered. So disappointed. I won't be going back there. The one on Walker Road is much much better.

This place is very slow for Service waiting more than 20mins plus for breakfast to go would leave in a heart beat but stuck in drive through. Would not recommend this place for anything under staff Maybe would rather go to McDonald's

Wife and I went in here today around 4. Got two teen burger combos. The burgers fries and onion rings all tasted like they had been sitting out for a few days. The food made both of us sick, these types of places shouldn't be in business when they don't follow food safety guidelines. We'll never ever be back. Absolutely disgusting.

For the price (with coupons), the food at A & W is great. It certainly crushes other fast food burger establishments.