Pau B.
Google
Very surprised this got a recommendation from Michelin, specially when comparing to - actual - recommended places like Casa Ellul which is way superior in service interior and food (deserving the recommendation).
I need to start with the state of the toilet (disgusting!!!). After we paid I needed to go to the bathroom, as the staff was clearly waiting for us to leave (all were seating at the back of the restaurant), one noticed and rushed to go down to the bathroom right before I did. All to turn the lights back on because they assumed nobody else was going to go there anymore (wow already there can’t believe clients are still in the restaurant and you’re already shutting off the bathroom…). But not only was it awkward having a man wait for me in a tight space outside of the bathroom door (I’m a woman) but the worst was inside. The floor of the toilet seat was surrounded by dry and wet papers and the trash to its side was full of papers overflowing. I couldn’t step close to the toilet without stepping on the papers. As a matter of fact, stepping out of the tiny place I even brought one of those gross wet papers on my shoe… the sink was disguting too, looked like it hadn’t been cleaned in forever… Had I gone to the bathroom before eating I would’ve left. As they say: dirty bathroom, dirty kitchen. Same standards apply (I guess the Michelin reviewer was drunk…).
Here I must say, the beef Wellington was nice. But we also ordered two steaks that were tasteless, dry and chewy. The little vegetable pot with no flavor or salt on the side of every dish is just sad… take it out of the dishes because it really diminishes the appearance of it.
The dessert (a chocolate pecan pie) well you can tell when something is not fresh or from the day, even the crust looked from 2 days ago, and tasted just the same. We also asked for the apple crumble and immediately got a “no we don’t have that now”, all because it was 10:30pm and all the kitchen staff was sitting at the back of the restaurant and the crumble required “8 min of waiting (cooking in the oven I assume)” which they obviously couldn’t do since they were all chilling out of the kitchen. Not very acceptable standards…
Another strange thing is we asked what brand of still water they had (Evian, acqua Panna etc), the waitress had no idea… she had to go look and came back saying it’s from Italy.. ok but not the question.
Anyways service was really mid. Not the quality you expect from a Michelin recommended restaurant. Please train your staff in hospitality!!
Anyways, definitely not recommending this place. And will for sure be mindful of future Michelin recommendations whose Google reviews are below 4,7-4,8. This was unacceptable for those standards.