Roceley Lo
Google
Review based on personal experience, June 2025.
Such a shame that someone — a middle-aged male staff member with short curly greying hair, who appears to be a permanent presence — is allowed to work at a restaurant listed in the Michelin Guide. He treats guests however he pleases — selectively cold, dismissive, and shockingly petty. Unfortunately, we were among those who experienced this firsthand.
If he decides he’s not interested in serving you, your evening may be intentionally derailed: food delayed until it’s cold, drinks never arriving, and you might be left sitting for hours without even a glass of water.
A word of advice: if you’ve been seated for more than 5 minutes with no menu or water, it’s likely not an oversight. Leave immediately — patience and kindness will not change the outcome, as we learned the hard way.
This is not just unprofessional — it undermines everything a Michelin-recognized restaurant is supposed to represent. Staff should uphold a baseline of hospitality, not wield their position to punish guests at their whim.
We were polite, respectful, and warm throughout. I smiled, waited, never demanded anything, and treated him as an equal — just as we always do wherever we travel. But that kindness was not returned. Instead, we waited two hours and only received a single cold starter, while others around us were served in full.
I never received my wine, nor any main course. The soup he eventually brought had clearly been held and served cold on purpose.
I genuinely feel sorry for someone who treats others this way. I hope he never has to endure the same while traveling.