AC Hotel Nashville Brentwood

We had an exceptional experience at the AC Marriott! Marie and Ambria were both wonderful to work with — they helped us coordinate rooms for eight of our team members on two separate occasions, and everything went perfectly. From ensuring welcome boxes were placed in each room to accommodating our group at the bar until closing time, the service was top-notch. The front desk staff are consistently friendly and helpful, the rooms are spotless and beautifully designed, and our employees had nothing but positive feedback about their stay. There’s always a bit of pressure when selecting accommodations for out-of-town employees, but the AC Marriott delivers every time. Highly recommend!

I recently coordinated a large event with the incredible support of Ambria and Marie, and I couldn’t have asked for better partners. They were attentive, proactive, and made sure every detail was exactly what we needed. The hotel itself was beautiful and spotless, in a fantastic location with truly outstanding service. I’ll absolutely be partnering with them again for our next event. Five stars all the way around—thank you!

I've been coming here for about three years for work meetings and each time the rooms have gone down in quality. The last time, my room was so dirty, I was skeptical if I should trust the sheets were fresh. I alerted the front desk and they sent someone right away to clean the floor which had trash and dirt all over it. I also asked for fresh sheets. It's a shame, because it is a nice hotel in a good location.

As a long-time Marriott Platinum Elite member, I’ve stayed at countless Marriott properties and have always appreciated the consistency of benefits that come with loyalty. Unfortunately, this location does not honor one of the most basic Platinum perks—complimentary breakfast and coffee. Despite Marriott’s published elite program policies, management here has decided to remove this benefit for Platinum members. It’s frustrating to see a property choose not to follow brand standards, especially when breakfast is an advertised elite option across most of the portfolio. It makes loyal members like myself feel undervalued. The property itself is fine—clean, decent location, and the rooms are up to the typical Marriott standard—but the lack of respect for loyalty benefits makes it hard to recommend this hotel to fellow elite travelers. If consistent recognition of elite perks matters to you, I’d suggest looking at other Marriott properties in Nashville that continue to uphold the brand promises.

The A/C Hotel in Brentwood was a great choice for my recent business trip. The location is central and made it easy to get around, with plenty of restaurants and shops nearby. The meeting rooms were clean, well-equipped, and worked perfectly for our team sessions. My room was comfortable and quiet—ideal after a long day. The staff were friendly and helpful throughout my stay. I’d definitely stay here again for future work trips.

My wife and I stayed at this hotel for three nights. We were disappointed. The shower leaked onto the bathroom floor, the chairs was marginal and uncomfortable and the staff was not knowledgable on simple items like the closest ATM (accross the street) or the Uber pickup point (right outside the front door). The hotel was clean, but it seemed they were trying too hard to be trendy with "European Influence". Given the small size of the rooms and impractable layout, the price seemed a bit excessive for the room. Also the advertised free parking is a small public lot accross the street which was full at night (we were there on a weekend).

My wife and I have stayed at countless properties within the Marriott branding, including several resorts outside the Marriott family. This has become one of our favorite properties - ease of use, clean and chic amenities, complimentary parking all make for a very comfortable, approachable experience. We love the AC environment, regardless of location, but what makes this property truly special is the incredibly hospitable staff - in particular, Mrs Patrica and Q. They are both outstanding, and my wife and I already look forward to seeing them during our next stay. Amenities make an impression, but passionate and kind employees like them make guests want to return. Thanks you two! :)

The staff at this location made a good visit great! They were knowledgeable and helpful. We were in town for a cheer competition and they made the girls and chaperones feel welcomed. Our rooms were clean and modern.The breakfast and bar were an added bonus before and after long days. Will book again when in Music City.

Q checked me in. Great asset to Bonvoy. Very professional and made sure I was accommodated for due to my Titanium status and I had flew in early on a redeye. The hotel is business type. Very clean. We were on the 4th floor. We didn't want to stay in Nashville. This is just far, yet close enough to downtown. We only stayed a night so not much can be said. Nice mall area with food options nearby.

AC Hotel by Marriott is a nice modern hotel in Brentwood. I thought I would enjoy my stay in Nashville more if I was out of the downtown area. I really liked the location of this hotel, the free parking, and the nearby shopping and dining that I didn't really have time to take advantage of. This is priced right, the parking is free, and there is good proximity to the highway. I really liked the hydration station on my floor near the elevator to fill up my water bottle with ice and water. There is a small refrigerator in the room and every time your room gets cleaned they put 2 bottles of water in there. Nice touch! The Wi-Fi was decent! As other people have mentioned they play music near the elevators. Thankfully I was far enough from the elevator I didn't hear it. The employees were friendly and I did not have the opportunity to eat or drink at the hotel. I would absolutely return!

Modern hotel with good access to restaurants and retailers. Ample parking and easy to find right off the highway. Friendly staff. Nice lobby with a bar and connected dining area. Good place for small or medium sized meetings as well. Comfortable and clean rooms. Worth a look when I'm the area.

This was our hotel while we went to see our NF concert... which by the way was awesome! This is a pretty nice location.during the day and into the night there is a small area of shops and eateries within walking distance. There is lots of parking across the street... a modern more upscale hotel... and the people were nice. I had not stayed in one of these before but I would again... and the cost was reasonable for the room. It was a good stay... worth the money. I'll look to stay in one again.

Very clean and comfortable location of AC Hotel that gave a consistent experience compared to other locations I've stayed at recently. Friendly staff, modern aesthetic, bar near the lobby.

Very nice hotel. Good location with things to eat in walking distance or driving options. Theres a cool little shopping area walking distance with a fresh market, dry bar, taco place, burger place, a few shops and more. Nice bar area where a lot of adults hung out at night. Good selection of snacks/drinks if needed near lobby check in desk. Rooms were spacious. Not a long drive to downtown Nashville. Parking was convenient and free. All employees but 1 were friendly. Would definitely recommend.

Came to Nashville for a concert and chose this hotel for one night. It's located in a wonderful small upscale neighborhood, within a short walk to neat little shops and several good restaurants. The room was clean and on the modern side. Parking is free in the lot right outside the main entrance. We had a drink at the bar and the bartender knew his stuff. The drinks were top notch and the atmosphere excellent. I will definitely stay here again.

Great location in Brentwood, adjacent to a nice shopping area. Very nice Marriott property with the more upscale AC brand. No complimentary breakfast.

Nice hotel BUT, no swimming pool and there isn't a microwave in the entire building. I have stayed at much lesser hotels that have a $50 microwave in the lobby. Come on Marriott, spend the $50!

I flew to Nashville for a work event and stayed at this hotel. It was clean and the bed was soo comfortable! I'll definitely book here again.

I stayed here in December for work and it was very nice, so when I came back for another business trip I felt it would be good to stay here again. There was no shower soap when I arrived, however I was already in the shower when I discovered this. The next day I assumed it would have been replaced after the room was serviced. I wrongly assumed, as there was no soap again when I went to take a shower. By day 3 I learned to check before getting into the shower, and there still wasn't any soap. I had to go down and get a bottle to replace the wall mount to have soap. I spilled some makeup on a towel one morning, so placed it on the ground to be replaced. I came back that night and opened the folded towel for use and it had the same makeup spot on it. Folding a dirty towel and placing it back for use was a bit off-putting. The staff are very friendly, so I can't say it is all bad, but the housekeeping services seem to be cutting some corners. The proximity to places in the Brentwood area is great and very convenient. I would be willing to try this place again, as Marriott is usually a very good experience, but would hope for some slightly improved cleanliness standards.

This was my first day at AC Hotel we usually stay at the Brentwood courtyard but decided to try something different. The staff was very friendly and the room was large enough for our stay. The hotel is convenient to many of the area restaurants. When in town we'll definitely stay there again

Only giving 2 stars because the management was very understanding of our issues and re-issued our points. Otherwise I would have to give 1 for having to switch rooms due to broken a/c only to go to a room where the tv didn't work and hadn't been cleaned properly. I have to add that I have never seen a design concept more utterly depressing anywhere ever. What was the title for the vision board with all the paint swatches and tiny carpet squares? Gulag Chic? There is zero color anywhere in this hotel. It's totally bleak and sad. Even the "floral" arrangements are made of unfinished wood. Many thanks to the management team, though. Very kind and helpful.

Wow. I've stayed at AC Hotels before and well, I love them. They're beautiful spots and extremely reasonable for what you get. This one has free parking, it's in a bigger area with lots of options nearby. That said, no free breakfast *that's fine, they have a european style buffet that looks lovely* and typically they don't seem to have pools *also OK as you can't swim year round*. It's not a kid friendly hotel, in my opinion but excellent for business travel and leisure. The service was fantastic and I had zero issues.

I come here every month (for work). The place is fairly new, the staff are great/friendly/accommodating. The is a rooftop bar that is very nice (Tanner makes some great drinks.) the fitness center is clean and never busy, but offers a lot of variety. It's nicely located next to restaurants (and close to my work office). I have had a few cleanliness concerns, but the staff were very quick to address. I prefer staying here than other nearby hotels.

I went to a party held on the top floor bar and that later moved to the downstairs bar. Both areas were very nice but were under-staffed. I got the feeling that this is a weekday hotel for business travelers because it was dead on Friday night. Also, the bartender told us that they can't find employees right now, like many places. So, the building is really nice but not what I would call luxurious. The appetizers we had were nice and the two employees we met were great. I would use the top floor bar as an after work meeting place, at least for now while they are not busy.

Terrible customer service. I'm working on a government project across the country, I had my travel arranged for me and the rate that was decided was denied because I didn't have my badge on me. They refused to understand my situation and insisted on adding to my bill. Terrible experience, I would not recommended to anyone.

This hotel is in need of assistance. I stay here frequently as I have an office close. On this trip, it was one incident after another. Issue number one: After multiple attempts to get a digital key, the group of eight associates never received them. Issue number two: The AC unit in my room was extremely loud and awakened me during the night and kept me up throughout the night. After notifying the front desk of the opportunity, I was informed when I returned from meetings that the unit was broken and would require extension repair that would not be completed in a short timeframe. I was given another room that was adjacent to this one for the remainder of my stay. Issue number three: This room was a little better as the unit was not as loud, yet noticeably louder than a normal room. To compound the issue, the new room had water to drain into it where puddles formed under my bed and appeared to be coming from the room I was in previously. Issue number four: When I notified the front desk of this new found opportunity, I was informed that maintenance would not arrive until about another hour. I was told someone would come up with towels to get the water up, which did not happen. About 45 minutes later, I left to have breakfast with my team in hopes of having the water issue rectified. Needless to say that did happen either and I had to contact the front desk again to inquire about the 2 hour delay in having someone check on my room. Maintenance came immediately after this call and determined the leak was not from my current room. Issue number five: Before leaving the hotel, I brought these items to the attention of the manager on duty to allow for them to hopefully offer a resolution that would not lead me to leave these comments. Another missed opportunity by this hotel as I was given promises that have not come fruition. Hopefully others will read this and make a conscious decision about staying at this property.

As a frequent Marriott Member I only stay in Marriott. I chose this location because it was new, had a great gym, and was very reasonable on points. When I got here I had to pay for my 1st night due to their system being taken off line. They then kindly accepted points for my 2nd night. However, on my 1st night I had only cold water in shower. I went downstairs to see what was going on and they informed me I must turn on the sink in order to get hot water. In the morning I took another cold shower as this option of turning on Sink did not work. I went downstairs again and they informed me that they knew about that block of rooms not having hot water yet they put me there anyway. She kindly refunded a portion of my money, but also moved my room to a room with hot water. Upon arriving for my 2nd day I asked to use computer and they informed me it does not work. When I got to my room I called downstairs 3x but they could not hear me. I was calling to inform them that the sheets were dirty in my new if I could get more. Come to find out the phone doesn't work. I get this is a new hotel but no hot water, no phone, no computer and dirty sheets is rare when staying at a Marriott.