Bronzekie
Google
This was my 6th stay at Ad Lib since 2017, and unfortunately the experience is going downhill.||Room (Deluxe Plus King):|The bed was comfortable, but there was no view, facing the back of the hotel with a metal grill outside the window for climbing plants. I was on the 3rd floor, which was manageable, but rooms on the 1st or 2nd floor would likely get very little natural light. There are no USB charging ports, noticeable noise from neighbouring properties, and the open-plan vanity layout isn’t great. Shower and WC are separate. There was also an occasional sewage smell from the shower.||Breakfast:|A big disappointment. The previous à la carte breakfast (which I enjoyed in earlier stays, including 2024) is gone. It’s now replaced by a noodle bar and pancake station, with pancakes often left sitting cold. The buffet looks decent at first glance, but choices are limited and underwhelming. À la carte was far better.||Worst experience:|I was given a complimentary drinks voucher and clearly told at check-in that I could use the two drinks on separate days. When I tried to use just one drink at the bar, the staff member insisted both drinks had to be used at once and refused to return the voucher. What should have been a quick, relaxing drink became uncomfortable, and I chose not to take it at all.||General: |Parts of the hotel are showing very obvious signs of wear and tear.||I’ve had good stays here in the past, which makes this more disappointing. Hopefully these issues can be addressed, especially given that the General Manager has apparently left.