Roman Brezovsky
Google
I’ve been meaning to write a review on this place for a while, and after reflecting on the experience and comparing it to similar-level restaurants, I can confidently say it’s one to skip. Of course, it depends on what you’re looking for, but we personally didn’t enjoy our visit.
The service felt very intense, almost like the staff were looking down on us. I get that they have a certain etiquette, but true professionalism means adapting to each customer’s mood and experience – not making them feel uncomfortable. The food itself wasn’t bad, but for a Michelin-rated place, it didn’t blow us away.
We went with a Groupon voucher gifted to us, and were surprised when the bill included a hefty service charge of the full price menu, instead of just charging on top of drinks. I understand that some fine-dining places automatically include service, and normally I’m happy to pay it – if the service matches. But what if it’s young students or guests who received it as a gift and weren’t expecting to be hit with an extra £40–£50? Definitely something worth considering.
What bothered me most was that while filming parts of the experience (which is common in fine dining these days), the waiter told me not to film him as he presented the food. I wasn’t filming him directly – just capturing the overall experience. If you’re working in a high-end, presentation-focused restaurant, you should expect that some guests will be recording. If that’s an issue, maybe a different work environment would suit better.
Overall, the food was decent but not unforgettable, and you can absolutely find better Michelin-level restaurants where the service is warm, respectful, and genuinely customer-focused. Sadly, this one didn’t live up to expectations.